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http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/oai
oai:ojs.pkp.sfu.ca:article/1
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Vol. 20 No. 1 (2014): Jurnal Administrasi Negara; 1-10
Comparing Tax Reforms : Analyzing The Driving Factors, Expectation, and Elements of Reform
Rahman, Abdul; STIA-LAN Bandung dan IGS University of Twente, Belanda
Groenendijk, Nico S.; University of Twente, Belanda
2014-04-06
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1
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Abstract : A country generally performs fundamental changes in line with its economic, political, cultural, and social circumstances. As a part of changes, tax reform is an important step in the development of a country. Certainly, the implications for each country vary according to characteristics that country. Therefore, it will be very interesting if we compare tax reforms among countries before formulating a better approach to tax reform in the future. This paper aims to provide a flow of analysis to compare tax reforms based on the perspective of driving factors, expectations, and elements.Keywords : Tax reform, Analysis flow, Driving factor, Expectation, Element. Abstrak : Sebuah negara umumnya melakukan perubahan penting sejalan dengan, situasi politik, budaya, dan sosial ekonomi. Sebagai bagian dari perubahan, reformasi pajak merupakan langkah penting dalam pembangunan suatu negara. Tentunya, implikasi untuk masing-masing negara berbeda sesuai dengan karakteristik negara tersebut. Oleh karena itu, akan sangat menarik jika kita membandingkan reformasi pajak di antara beberapa negara sebelum merumuskan pendekatan reformasi pajak yang lebih baik di masa yang akan datang. Makalah ini bertujuan untuk memberikan alur analisis dalam membandingkan reformasi pajak berdasarkan perspektif faktor pendorong, harapan, dan elemen. Alur ini akan membantu kita menemukan - dengan cara yang sistematis - kesamaan pelaksanaan reformasi pajak antar negara. Kami mensimulasikan alur ini untuk mengidentifikasi kesamaan tersebut di antara negara-negara transisi, maju, dan berkembang berdasarkan literatur dan penelitian sebelumnya. Sebagai hasilnya, kami menyoroti dengan jelas kesamaan reformasi pajak antara negara-negara tersebut dalam perspektif faktor pendorong, harapan, dan elemen.Kata kunci : Reformasi pajak, Alur analisis, Faktor pendorong, Harapan, Elemen.
oai:ojs.pkp.sfu.ca:article/2
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Vol. 20 No. 1 (2014): Jurnal Administrasi Negara; 11-19
Peningkatan Kapasitas Fungsi Penelitian dan Pengembangan Inovasi di Daerah (Studi Kasus pada Badan Penelitian dan Pengembangan Daerah Provinsi Sulawesi Selatan)
Karnaeni, Guntur; Sekolah Tinggi Ilmu Administrasi Negara-Lembaga Administrasi Negara
2014-04-06
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/2
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Abstrak : Untuk kepentingan penyelenggaran pemerintahan dan  pembangunan, diperlukan adanya institusi/lembaga teknis yang memiliki kapasitas fungsi kelitbangan dalam rangka memadai dalam pelaksanaan dan peningkatan kualitas serta pemanfaatan hasil kelitbangan dan  inovasi daerah. Oleh karena itu penelitian ini bertujuan untuk membahas dan  menganalisis peningkatan kapasitas fungsi penelitian dan pengembangan inovasi daerah. Penelitian ini menggunakan pendekatan kualitatif dengan jenis  penelitian studi kasus. Hasil penelitian mengungkapkan bahwa aspek sistem kebijakan pada dasarnya cukup memadai, namun masih terdapat kebijakan yang cenderung melemahkan kapasitas fungsi kelitbangan dan memerlukan penataan, penyempurnaan. Aspek  organisasi/kelembagaan cukup memadai, namun masih terdapat permasalahan yang memerlukan penataan dan penguatan pada aspek struktur organisasi, sarana dan prasarana serta anggaran. Aspek sumber daya manusia cenderung sangat lemah dan tidak mencerminkan postur organisasi “techno-structure†atau lembaga teknis daerah. Adapun aspek fungsi kelitbangan masih lemah dengan indikasi kapasitas fungsi serap IPTEK belum diaktualisasikan, kapasitas fungsi penelitian dan pengembangan pada dasarnya sudah dilaksanakan namun masih belum maksimal, dan kapasitas fungsi diseminasi dan publikasi belum diaktualisasikan.Kata kunci : Peningkatan Kapasitas, Pengembangan Kapasitas Organisasi, Penelitian dan Pengembangan Inovasi. Abstract: For the purposes of organizing governance and development, it is necessary to institutions / technical institute which has a capacity of research  and development functions in order to adequately in implementing and  improving the  quality  and utilization of kelitbangan and innovation area. This study aims to discuss and analyze the capacity of research and development functions of regional  innovation with a focus on the case of Agency for Research  and Development of South Sulawesi province in the position and function as a local technical institute in the field of research  and development of regional  innovation. This study used a qualitative approach with a case study. Results of the study revealed that aspects of the policy system is basically adequate, but there are policies that tend to weaken the capacity of kelitbangan function and  requires structuring, improvement. Aspects of the organization/institution are adequate, but there are still issues that need restructuring and strengthening the aspects of organizational structure, infrastructure and budget. Aspects of human resources tend to be very weak and do not reflect the posture of the organization “techno-structure†or a local technical institute. While aspects kelitbangan function is still weak with indications: the capacity of science and technology absorptive function has not been actualized, the capacity of research and development functions is basically already done, but still not up, and dissemination and  publication functional capacity also yet actualized.Keywords : Capacity Building, Organizational Capacity Development, Research  and Development Innovation.
oai:ojs.pkp.sfu.ca:article/3
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Vol. 20 No. 1 (2014): Jurnal Administrasi Negara; 20-26
Analisis Faktor-Faktor Yang Mempengaruhi Efektifitas Organisasi Pada Badan Kepegawaian Daerah Provinsi Sulawesi Selatan.
Ahmad, Muh. Syarif; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
Sumarlin, Sumarlin; Badan Kepegawaian Daerah Provinsi Sulawesi Selatan, Makassar
2014-04-06
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/3
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Abstrak : Penilaian efektivitas organisasi merupakan suatu kegiatan yang sangat penting karena dapat digunakan sebagai instrumen dalam mengukur keberhasilan pencapaian misi organisasi tersebut. Penelitian ini mengangkat masalah mengenai kepemimpinan, disiplin dan motivasi pegawai Badan Kepegawaian Daerah (BKD) Provinsi Sulawesi Selatan. Oleh karena itu, penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi efektivitas organisasi pada  BKD Provinsi Sulawesi Selatan. Penelitian ini menggunakan metode kuantitatif-asosiatif. Motivasi pegawai, kepemimpinan, dan disiplin pegawai memiliki hubungan positif dengan efektivitas organisasi. Hal ini dapat dilihat dari hasil penelitian menunjukkan bahwa pengaruh variabel motivasi sebesar 3,96%, pengaruh variabel kepemimpinan sebesar 3,61% dan pengaruh variabel disiplin pegawai sebesar 3,24%.Kata kunci : Motivasi pegawai, Kepemimpinan, dan Disiplin pegawai. Abstract : Assessment of the organizational effectiveness is an important activity because it can be used as an instrument to measure success  in achieving the organization’s mission. This study raised the questions of leadership, discipline and motivation faced by the Regional Employment Board (BKD) of South Sulawesi Province. Therefore, the objective of the study  was  to understand factors (motivation, leadership, and employee’s discipline) affecting the effectiveness of BKD of South Sulawesi Province. This research using quantitative-associative methods. The result of the study showed that motivation, leadership, and employee’s discipline positively correlated  with organizational effectiveness, in which motivation has the most influence of 3,96%, leadership of 3,61%, and employee’s discipline of 3,24%.Keywords : Employee’s motivation, Leadership, and Discipline.
oai:ojs.pkp.sfu.ca:article/4
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Vol. 20 No. 1 (2014): Jurnal Administrasi Negara; 27-35
Analisis Beberapa Variabel Yang Mempengaruhi Keputusan Nasabah Dalam Memilih Produk Jasa Perbankan (Studi pada PT. Bank Internasional Indonesia Tbk, Cabang Makassar)
Fatwa, Nur; Sekolah Tinggi Ilmu Ekonomi Makassar Maju, Makassar
Burhanuddin, Chairul Ihsan; Sekolah Tinggi Ilmu Ekonomi Makassar Maju, Makassar
2014-04-06
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/4
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Abstrak : Perbankan mempunyai peranan yang penting dalam perekonomian seiring dengan fungsinya untuk menyalurkan dana dari pihak yang mempunyai kelebihan dana kepada pihak-pihak yang membutuhkan dana. Apabila sistem keuangan tidak bekerja dengan baik, maka perekonomian menjadi tidak efisien dan pertumbuhan ekonomi yang diharapkan tidak akan tercapai. Penelitian ini bertujuan untuk menganalisis variabel paling dominan dan pengaruh variabel kualitas pelayanan, kemudahan fasilitas, produk, biaya, brand image, bunga dan kelengkapan, terhadap keputusan nasabah dalam memilih produk jasa perbankan di PT. Bank Internasional Indonesia Tbk, cabang Makassar. Metode yang digunakan dalam penelitian adalah asosiatif dengan melakukan survai terhadap seratus delapan puluh satu nasabah yang terdiri dari nasabah yang memilih menutup dan membuka rekening di PT. Bank Internasional Indonesia Tbk, cabang Makassar. Hasil dari penelitian ini menunjukkan bahwa faktor-faktor seperti kualitas pelayanan, kemudahan fasilitas, produk, biaya, bunga dan kelengkapan, berpengaruh signifikan terhadap keputusan nasabah dalam memilih produk jasa perbankan di PT. Bank Internasional Indonesia Tbk, cabang Makassar. Adapun faktor yang paling dominan adalah kualitas pelayanan.Kata kunci : Kualitas pelayanan, Produk jasa perbankan, Keputusan nasabah. Abstract : Banking has an important role in the economy along with the function to channel funds from parties who have excess funds to the parties that need funds. If the financial system is not working properly, then the economy becomes inefficient and the expected economic growth will not be achieved. This study aims to analyze the most dominant variables and variables influence the quality of service, ease of facilities, products, pricing, brand image, interest  and premium, against a decision in choosing products customers of banking services  at PT. Bank Internasional Indonesia Tbk, a branch of Makassar. The method of this research is a field survey by interviewing one hundred and eighty-one customers that consists of customers who has chosen to close and open accounts at Bank Internasional Indonesia Tbk, Branch of Makassar. The result of this study indicates that factors such as quality of services, ease of facilities, products, costs, interest and premium, has significantly influenced customers’ decisions in choosing a banking service product at PT. Bank Internasional Indonesia Tbk, Makassar branch. While, the most dominant factor is the quality  of services.Keywords : Service quality, Bank service product, Customer’s decision.
oai:ojs.pkp.sfu.ca:article/5
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Vol. 20 No. 1 (2014): Jurnal Administrasi Negara; 36-42
Pengembangan Program Persiapan Pensiun Bagi Pegawai Negeri Sipil Kota Gorontalo
Romynenza, Romynenza; Dinas Pendidikan Kota Gorontalo
2014-04-06
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/5
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Abstrak : Menjelang masa pensiun, Pegawai Negeri Sipil diperhadapkan dengan masalah penyesuaian diri dalam situasi baru (re-orientation), menetapkan pilihan-pilihan dan menikmatinya (stabilitas), mengatisipasi ketidakberdayaan karena kondisi usia lanjut, serta menanggulangi minimnya dana pensiun yang akan diterima, sehingga memberikan dampak negatif dari segi finansial dan mental. Oleh sebab itu, dibutuhkan pengembangan program persiapan pensiun yang bertujuan untuk memperkecil dampak negatif yang akan terjadi. Penelitian ini dilakukan dengan metode survai dengan menggunakan desain penelitian deskriptif untuk menjaring kebutuhan pegawai menjelang masa pensiun serta pertimbangan pihak pengambil kebijakan di Kota Gorontalo, melalui proses Analisis Kebutuhan Diklat sebagai dasar penyusunan sebuah program pelatihan pasca pensiun (post-service training). Hasil penelitian menunjukan bahwa terdapat 35,76% calon pensiunan membutuhkan pelatihan kewirausahaan dengan merencanakan untuk memulai usaha baru pada bidang peternakan, jasa boga, perikanan, jasa transportasi, jasa pendidikan dan pertanian. Kemudian terdapat 64,23% calon pensiunan tidak membutuhkan pelatihan karena mereka memilih untuk melakukan aktivitas pribadi dengan mengunjungi anak cucu dan melakukan kegiatan keagamaan lainnya.Kata kunci : Pensiun, Dampak negatif, Finansial-mental, Analisis kebutuhan diklat, Pelatihan pasca pensiun. Abstract : Beyond retirement, civil servants are having certain problems in dealing with new situations (re-orientation), setting options and enjoyment (stability), anticipating disabilities due to the condition of old age, as well as tackling the lack of pension funds that carries negative impacts in terms of financial and psychological effects. Therefore, retirement preparation programs are needed to minimize such impacts. This research was conducted by using survey method, and descriptively designed by Training Needs Analysis process on preparing a post-service training. These terms applied in order to encompass the needs of employees beyond retirement, as well as the considerations of policy makers in Kota Gorontalo. The results showed that there were 35.76% prospective retirees need some entrepreneurial training in several business activities, such as animal husbandry, catering services, fisheries, transportation services, educational services  and  agriculture. Then, there were 64.23% prospective retirees did not need training because they has chosen to do personal activities, such as visiting their grandchildren and relatives, and actively involved in certain religious activities.Keywords : Retirement, financial and psychological effects, training need analysis, post-service training.
oai:ojs.pkp.sfu.ca:article/6
2016-01-05T16:33:19Z
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Vol. 20 No. 2 (2014): Jurnal Administrasi Negara; 43-51
Kualitas Pelayanan Pada Kantor Pelayanan Perizinan Dan Penanaman Modal Kabupaten Barru
Ismail, Andi Muhammad Ishak; Kantor Pelayanan Perizinan dan Penanaman Modal Kabupaten Barru
Halim, Halim; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
Thahier, Rohana; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2014-08-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/6
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Abstrak : Pelayanan yang berkualitas merupakan pelayanan yang diberikan kepada pelanggan sesuai dengan standar pelayanan, akan tetapi pelayanan publik ternyata seringkali mengecewakan dibandingkan memuaskan. Oleh karena itu, penelitian ini bertujuan untuk mengetahui dan menjelaskan kualitas pelayanan pada Kantor Pelayanan Perizinan dan Penanaman Modal Kabupaten Barru. Metode penelitiannya adalah survai dengan desain deskriptif. Teknik pengumpulan datanya menggunakan angket, wawancara, observasi, dan telaah dokumen. Data dianalisis secara deskriptif interpretatif. Hasil penelitian menunjukkan bahwa kualitas pelayanan di Kantor Pelayanan Perizinan dan Penanaman Modal yang diberikan pada masyarakat berada pada kategori berkualitas. Hal tersebut dapat dilihat dari rata-rata skor untuk keseluruhan sub variabel yaitu 3,86 yang apabila didasarkan pada kriteria dan rentang skala yang ada termasuk dalam kategori berkualitas. Variabel penelitian digambarkan dengan menggunakan 10 sub variabel yaitu ketepatan pelayanan, akurasi pelayanan, kesopanan dan keramahan, tanggung jawab, kelengkapan, kemudahan mendapatkan pelayanan, variasi model pelayanan, pelayanan pribadi, kenyamanan, serta atribut pendukung. Hasil penelitian menunjukkan bahwa dari 10 indikator tersebut terdapat 1 indikator berada dalam kategori kurang berkualitas yakni ketepatan waktu.Kata kunci : Kualitas pelayanan, Perizinan, Penanaman modal. Abstract : Quality services are the services provided to the customer in accordance with the standards of services, but public service is often disappointing rather than satisfying. Therefore, this study aims to identify and to define the quality of services in Licensing and Investment Services Office of Barru Regency. The research method was a descriptive design survey. The technique of collecting data was using questionnaires. Data was analyzed descriptively interpretative. The results shows that the quality of services in the Licensing and Investment Services Office to the community is categorized ‘good quality’. This can be seen from the average score of the entire sub-variables at 3.86 that based on the criterion and existing scale ranges can be categorized ‘good quality’. The research variables described by using 10 sub-variables that are services target, accuracy service, courtesy and hospitality, responsibility, completeness, access to services, the variation model of service, personal care, comfort and support attributes. The research findings show that of the 10 indicators, there is one indicator that has been categorized as ‘less quality’, that is punctuality.Keywords : Service quality, Licensing, Investment.
oai:ojs.pkp.sfu.ca:article/7
2016-01-05T16:33:53Z
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Vol. 20 No. 2 (2014): Jurnal Administrasi Negara; 52-61
Analisis Kualitas Pelayanan Kesehatan Pada Unit Gawat Darurat Rumah Sakit Umum Daerah Haji Makassar
Syafaruddin, Syafaruddin; Rumah Sakit Umum Daerah Haji Makassar
Syukur, Alam Tauhid; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2014-08-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/7
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Abstrak : Rumah sakit sebagai salah satu sarana kesehatan yang memberikan pelayanan kesehatan kepada masyarakat memiliki peran yang sangat strategis dalam mempercepat peningkatan derajat kesehatan masyarakat. Oleh karena itu, rumah sakit dituntut untuk memberikan pelayanan yang bermutu sesuai standar yang ditetapkan dan dapat menjangkau seluruh lapisan masyarakat. Berdasarkan hal tersebut di atas, maka tujuan penelitian ini adalah untuk mengetahui kualitas pelayanan kesehatan di UGD RSUD Haji Makassar. Metode penelitian menggunakan metode deskriptif kuantitatif dan kualitatif. Populasi penelitian adalah keseluruhan pasien UGD RSUD Haji Makassar pada kurun waktu Maret-April 2014, dengan sampel sebanyak 100 responden melalui teknik penarikan sampel teknik sampling aksidental. Teknik dan instrumen pengumpulan data terdiri atas kuesioner (angket), wawancara, observasi (pengamatan) dan dokumentasi. Teknik pengolahan dan analisis data melalui editing dan tabulasi data dengan analisis data menggunakan pendekatan deskriptif kuantitatif (tabel frekuensi dan persentase) dan skoring. Hasil penelitian menunjukkan bahwa kualitas pelayanan kesehatan pada UGD RSUD Haji Makassar dilihat dari: (a) sub variabel/aspek tangible, (b) sub variabel/aspek realibility, (c) sub variabel/aspek responsiveness, (d) sub variabel/aspek assurance, dan (e) sub variabel/aspek emphaty berada pada kategori berkualitas.Kata Kunci : Kualitas pelayanan kesehatan, Tangible, Realibility, Responsiveness, Assurance, Emphaty, Unit Gawat Darurat RSUD Haji Makassar. Abstract : Hospital as one of the health facilities that provide health care services to the public has a very strategic role in accelerating the improvement of the health of society. Therefore, hospitals are required to provide appropriate quality of service standards which can reach all levels of society. The purpose of this study was to determine the quality of health care in emergency unit of Haji Regional Hospital Makassar. The research used descriptive quantitative and qualitative methods. The population was patients of emergency unit during the period of March-April 2014, with a sample of 100 respondents through accidental sampling technique. Techniques and data collection instruments consisted of a questionnaire, interviews, observation and documentation. Data processed and anylised through editing and tabulation by using quantitative descriptive approach (frequency tables and percentages) and scoring. The results showed that the quality of health care in emergency room from: (a) sub-variables/ tangible aspects, (b) sub-variables/reliability aspects, (c) sub-variables/aspects of responsiveness, (d) sub-variables/assurance aspects and (e) the sub-variables/aspects of empathy were in the good quality.Keywords : Quality of health care, Tangible, Reliability, Responsiveness, Assurance, Empathy, Emergency Unit Haji Regional Hospital Makassar
oai:ojs.pkp.sfu.ca:article/8
2016-01-05T16:34:38Z
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Vol. 20 No. 2 (2014): Jurnal Administrasi Negara; 62-70
Pemberdayaan Sumber Daya Manusia Aparatur Pada Badan Kepegawaian Daerah Provinsi Sulawesi Tengah
Sudirman, Sudirman; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar.
Saputra, Achep; Badan Kepegawaian Daerah, Pemerintah Provinsi Sulawesi Tengah
2014-08-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/8
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Abstrak : Dalam suatu organisasi, sumber daya manusia mempunyai peranan yang sangat krusial untuk menentukan pencapaian tujuan organisasi. Oleh karena itu, penelitian ini bertujuan untuk mengetahui pemberdayaan sumber daya manusia aparatur pada Badan Kepegawaian Daerah Provinsi Sulawesi Tengah. Metode yang digunakan adalah kuantitatif deskriptif. Untuk mendapatkan data yang digunakan sebagai generalisasi digunakan sejumlah sampel dan informan. Hasil penelitian menunjukkan bahwa pemberdayaan sumber daya manusia aparatur pada Badan Kepegawaian Daerah Provinsi Sulawesi Tengah berada pada kategori Baik. Dimana rata-rata persetase skor dari keseluruhan aspek yang ditinjau adalah 77,42%. Namun demikian, masih ada aspek yang perlu diperhatikan untuk diperbaiki yaitu pada nilai kepemimpinan terutama keadilan pimpinan dalam membuat keputusan dalam hal pemberian tugas belajar yang seharusnya lebih objektif.Kata kunci : Pemberdayaan, Sumber daya manusia, Badan kepegawaian daerah. Abstract : In an organization, human resources have a crucial role to determine the achievement of organizational goals. Therefore, this study aims to determine the empowerment of human resources personnel at the Regional Employment Board of Central Sulawesi Province. The method used is descriptive-quantitative method. To obtain the data in forming a generalization, a number of samples and informants were used. The results shows that the empowerment of human resources personnel at the Regional Employment Board of Central Sulawesi Province is categorized ‘Good’, in which the average percentage score of all aspects are being reviewed as 77.42%. Nevertheless, there is still an aspect that needs to be noted that is the value of leadership, particularly leader’s justice in making decisions about the provision of learning tasks that should be more objective.Keywords : Empowerment, Human resources, Regional employment board.
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Vol. 20 No. 2 (2014): Jurnal Administrasi Negara; 71-90
Inovasi Dan Kreativitas Manusia Dalam Manajemen
Thahier, Rohana; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2014-08-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/9
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Abstrak : Manajemen dalam melaksanakan perannya sangat tergantung kepada seluruh manusia yang terlibat di dalamnya, khususnya bagi para manajer yang berfungsi untuk mengendalikan kreativitas dan digerakkan menuju terciptanya inovasi. Oleh karena itu, penelitian ini bertujuan untuk mengetahui dan menjelaskan mengenai inovasi dan kreativitas manusia dalam manajemen. Penelitian ini merupakan penelitian studi pustaka atau yang dikenal pula sebagai using available data. pengumpulan data dilakukan melalui inventarisasi data. Data diolah secara kualitatif dengan melakukan reduksi data, sistematisasi data, dan display data. Selanjutnya, data dianalisis secara interpretatif sesuai pemahaman penulis. Hasil penelitian menunjukkan bahwa keberhasilan inovasi sangat ditentukan oleh kreativitas manusia, bagi manusia yang tidak kreatif, maka inovasipun sulit dikembangkan, kemudian kebutuhan dan keinginan tidak mungkin dapat diwujudkan sebagaimana diharapkan sebelumnya. Untuk menemukan inovasi melalui kreativitas yang tepat dengan memberikan hasil yang memuaskan semua pihak, disinilah peranan manajemen untuk senantiasa berusaha memadukan antara kreativitas dengan inovasi terhadap suatu bidang kegiatan sehingga dapat menyumbangkan hasil yang dapat memberikan manfaat bagi kehidupan manusia pada umumnya dan manusia yang terdapat dalam manajemen pada khususnya.Kata kunci : Inovasi, Kreativitas, Manajemen. Abstract : Management in carrying out its role depends upon the whole human being involvement in it, particularly for managers who do the work to control the creativity and proceed towards the creation of innovation. Therefore, this study aims to identify and explain the human innovation and creativity in management. The study is a literature study or known as using available data. Data collection was done through inventory data. The qualitative data was processed by data reduction, data systematization, and data display. Furthermore, the data was interpretive analyzed based on researcher understanding. The results show that the success of innovation is determined by human creativity. For those who are not creative, it is difficult to develop further need for innovation and desire to develop what they are expected earlier. In searching for the right innovation through creativity by presenting the results that might would satisfy all parties. Here the role of management is striving continually, combining creativity with innovation in to the area of  activity that can contribute the results that provide benefits to human life in general and particularly to human beings in management.Keywords : Innovation, Creativity, Management.
oai:ojs.pkp.sfu.ca:article/10
2016-01-05T16:36:03Z
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Vol. 20 No. 2 (2014): Jurnal Administrasi Negara; 91-98
Hubungan Antara Penerapan Sistem Administrasi Perpajakan Modern Dengan Kepatuhan Perpajakan : Studi Meta-Analisis Untuk Kasus Indonesia
Rahman, Abdul; STIA-LAN Bandung dan IGS University of Twente, Belanda
Groenendijk, Nico S.; University of Twente, Belanda
2014-08-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/10
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Abstrak : Artikel ini menyajikan sebuah Meta-Analisis terhadap 14 studi yang telah mengukur pengaruh dari penerapan Sistem Administrasi Perpajakan Modern (SAPM) terhadap kepatuhan perpajakan. Dalam studi ini, Meta Analisis dilakukan untuk mengevaluasi hubungan di antara SAPM dan kepatuhan melalui koreksi terhadap kesalahan sampling dan kesalahan pengukuran, Hasilnya, analisis mendukung hipotesis yang menyatakan adanya hubungan antara SAPM dengan kepatuhan pajak. Studi ini juga menunjukkan bahwa penerapan SAPM dapat diidentifikasikan sebagai prediksi dari kepatuhan perpajakan.Kata kunci : Meta-Analisis, Hubungan antara SAPM dan Kepatuhan Perpajakan, Kesalahan Sampling, Kesalahan Pengukuran, Persen Dampak. Abstract : This article presents a meta analysis toward 14 studies that have examined the influence from the Modernized Tax Administration System (MTAS) on the tax compliance. This analysis evaluated the correlation between MTAS and tax compliance by directly correcting error of sampling and measurements. The summary of analysis provided a support for the hypothesis that MTAS has a correlation on tax compliance. The results also showed MTAS have been identified as a predictor of the tax compliance.Keywords : Meta Analysis, Correlation of Modernized Tax Administration System and Tax Compliance, Sampling Error, Measurement Error, Percent of Impact.
oai:ojs.pkp.sfu.ca:article/11
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Vol. 20 No. 3 (2014): Jurnal Administrasi Negara; 99-114
Model Knowledge Management (Studi Perbandingan Bappeda Kota Surabaya dan Kabupaten Sragen)
Chairunisa, Frida; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
Firdaus, Muhammad; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2014-12-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/11
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Abstrak : Pada era globalisasi perkembangan ilmu pengetahuan dan teknologi terjadi sangat cepat dan kedua hal tersebut merupakan daya saing organisasi untuk mengembangkan diri. Konsekuensinya, dalam mengerjakan tugas pokok dan fungsi harus berbasis pengetahuan dan bukan common sense. Oleh karena itu knowledge management menjadi penting keberadaannya dalam setiap organisasi. Penelitian ini bertujuan untuk melihat Model Knowledge Management, khususnya terkait dengan akuisisi, diseminasi, dan aplikasi pengetahuan pada Bappeda Kota Surabaya dan Kabupaten Sragen. Penelitian ini menggunakan metode deskriptif kuantitatif. Data diperoleh melalui angket yang disebarkan kepada kepada pegawai Bappeda pada Kota Surabaya dan Kabupaten Sragen. Kedua daerah dan instansi di masing-masing daerah dipilih secara purposive. Dalam hal ini peneliti berasumsi bahwa instansi Bappeda karena tuntutan tugas dan fungsinya sangat tergantung pada pengetahuan. Hasil penelitian menunjukkan adanya perbedaan dalam hal akuisisi pengetahuan antara kedua kota tersebut. Kota Surabaya banyak menggunakan teknologi dalam mengakusisi pengetahuan seperti pra-musrembang secara online. Sedangkan kabupaten Sragen masih menggunakan cara konvensional melalui rembuk warga. Untuk diseminasi pengetahuan kedua kota tersebut memiliki kesamaan model yaitu menggunakan e- Government. Sedangkan dalam mengaplikasikan pengetahuan kedua kota tersebut baru sebatas dalam bentuk SOP, notulen rapat, dan belum memiliki penerbitan berkala seperti jurnal dan majalah.Kata kunci : Knowledge Management, Akusisi, Diseminasi, dan Aplikasi Pengetahuan.Abstract : In the era of globalization, the advancement of science and technology take place in amasingly fast pace, and both are determinant of organizational competitiveness in advancing itself. Consequently, the execution of tasks and functions must be knowledge- based rather than a common sense. Therefore, knowledge management becomes important for every organization. This study attempts to investigate knowledge management, especially in relation to acquisition, dissemination and application of nowledge at the Planning Board of Sragen Regency and the City of Surabaya. This study employs a descrtiptive quantitative method. Data were gathered using questionnaires distributed to staff at the Planning Board of Sragen Regency and City of Surabaya. Both local government and institutions were selected purposively. The researcher assumes that a Planning Board, by the nature of its functions, is a type of organization which is highly reliant knowledge. The results of the study shows that there are differences between planning Boards in both local governments in terms of knowledge acquisition. The city of Surabaya intensively employs technology in acquiring knowledge such as online local planning deliberation (e-Musrenbang). Sragen regency on the other hand uses a rather traditional method called Citizen Deliberation (rembuk warga). For dissemination of knowledge, both local governments share the similar models, that is using e-Government. In the application of knowledge both local governments are in the stage of using standard operational procedures, meeting minutes, and they both have not run publications such as journal or magazine.Keywords : Knowledge Management, knowledge Acquisition, knowledge Dissemination, knowledge Application.
oai:ojs.pkp.sfu.ca:article/12
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Vol. 20 No. 3 (2014): Jurnal Administrasi Negara; 115-125
Measuring The Impact Of Modernized Tax Administration System On Tax Compliance By Tax Sanction, Tax Morale, And Tax Service As Intervening Variables
Rahman, Abdul; STIA-LAN Bandung dan IGS University of Twente, Belanda
2014-12-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/12
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Abstrak : Sektor pajak adalah sumber utama penerimaan negara di beberapa belahan dunia. Peran pentingnya untuk pembangunan dan pembiayaan operasional membuat suatu negara secara terus menerus melakukan perbaikan di segala sektor pajak melalui reformasi perpajakan. Salah satu elemen reformasi adalah memodernisasi administrasi perpajakan. Administrasi pajak menjadi pilihan karena dalam sistem perpajakan, administrasi pajak memegang peranan penting sebagai pengorganisasi data, pengolahan data sampai dengan penyetoran uang pajak. Secara umum, penerapan sistem administrasi perpajakan modern telah menghabiskan secara signifikan uang negara, sehingga perlu dievaluasi secara menyeluruh sebagai bentuk pertanggungjawaban negara kepada masyarakat. Paper ini menawarkan sebuah model untuk mengevaluasi penerapan sistem administrasi perpajakan modern dengan menggunakan analisis jalur untuk mengukur dampak sistem ini terhadap kepatuhan perpajakan dengan sanksi pajak, moral pajak, dan pelayanan pajak sebagai variabel perantara. Dengan menerapkan model ini, diharapkan akan ditemukan faktor-faktor dengan kontribusi terendah yang akan diperbaiki untuk mencapai sistem perpajakan yang optimal.Kata kunci : Evaluasi, Modernisasi, Variable perantara, Kepatuhan, Analisis jalur Abstract : Tax sector is a main source of government income in the worldwide. Its important role for developing and financing operations makes government continuously to conduct improvements in various sectors of taxation through tax reform. One element of the reform is to modernize the tax administration. Tax administration to be an option because in the taxation system, tax administration plays an important role that handles organizing data, collecting and managing tax until remittance of the tax money. In general, the implementation of modernizing the tax administration has spent significantly the public fund so that it must be evaluated comprehensively as a manifestation of accountablity from government. This paper offers a model to evaluate the implementation of modernized tax administration system by using the path analysis to measure the impact on the tax compliance with the tax sanction, tax morale, and tax service as an intermediary variable. By exerting this model, it is expected to find factors that have the lowest contribution, which then to be improved to achieved the optimal tax system. Keywords : Evaluation, Modernization, Interventing variable, Compliance, Path analysis.
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Vol. 20 No. 3 (2014): Jurnal Administrasi Negara; 126-132
Implementasi Kebijakan Transportasi Kota dilihat Dari Aspek Ketersediaan Sumber Daya Manusia (Studi Kasus Kota Makassar)
Wahidin, Wahidin; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2014-12-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/13
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Abstrak : Masalah transportasi di Kota Makassar sudah berada pada kondisi yang sudah memprihatinkan dimana para pengguna jalan tidak lagi merasa nyaman, aman dan tenang berkendaraan disebabkan karena kemacetan, kecelakaan, dan pelanggaran lainnya, para pengguna jalan tidak lagi peduli pada peraturan lalu lintas dan angkutan jalan yang telah dikeluarkan pemerintah, yakni Undang-Undang Nomor 22 Tahun 2009 tentang Lalu Lintas dan Angkutan Jalan. Hasil penelitian menunjukkan bahwa ketersediaan sumber daya manusia (implementor) pada Dishub Kota Makassar belum memadai baik kuantitasnya maupun kulaitasnya, sehingga berdampak pada sistem transportasi di Kota Makassar belum efektif dan efisien.Untuk itu Dishub Kota Makassar seyogianya memfokuskan pada pengadaan dan pengembangan sumber daya manusia dalam rangka mewujudkan transportasi dalam Kota Makassar yang efektif dan efisien (tertib, nyaman, aman dan murah).Kata kunci : Pemerintah Kota, Implementasi Kebijakan, Ketersediaan Sumber Daya Manusia. Abstract : Transportation problems in Makassar has already been in quiet poor conditions that road users have no longer feel comfortable, safe and quiet driving due to congestion, accidents, and other violations. Road users have no longer care about traffic rules and road transportation laws which was issued by the government, such as Law No. 22 of 2009 on Traffic and Transportation. The result of this research showed that the availability of human resources (implementor) in Makassar City Transportation Service Unit is inadequate both in its quantity and quality. Thus, the impact on the transportation system in the city of Makassar was still ineffective and inefficient. In relation to that Makassar City Transportation Service Unit should focussed on recruitment and human resource development, in order to create effective and efficient transportation in the city of Makassar (orderly, comfortable, safe and cheap).Keywords : City Government, Policy Implementation, Human Resource Availability.
oai:ojs.pkp.sfu.ca:article/14
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Vol. 20 No. 3 (2014): Jurnal Administrasi Negara; 133-143
Kualitas Pelayanan Pajak Kendaraan Bermotor Dan Bea Balik Nama Kendaraan Bermotor di Provinsi Sulawesi Selatan
Sayuti, Nuraeni; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2014-12-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/14
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Abstrak : Penelitian ini bertujuan untuk mengkaji kualitas pelayanan pajak kendaraan bermotor dan bea balik nama kendaraan bermotor di Provinsi Sulawesi Selatan. Metode yang digunakan dalam penelitian ini adalah metode penelitian deskriptif-kuantitatif. Populasi dalam penelitian ini adalah seluruh wajib pajak kendaraan bermotor dan bea balik nama kendaraan bermotor di Provinsi Sulawesi Selatan yang berjumlah 1.470.526 unit kendaraan, Sedangkan sampel dalam penelitian ini di tentukan melalui metode simple random sampling, di mana masing-masing dari kabupaten/kota di Sulawesi Selatan di tarik 10 responden, sehingga jumlah responden keseluruhannya adalah 240 responden. Hasil penelitian menunjukkan bahwa kualitas pelayanan pajak kendaraan bermotor dan bea balik nama kendaraan bermotor di Provinsi Sulawesi Selatan cukup baik di tinjau dari dimensi tangible (nyata, berwujud), reliability (kepercayaan, kehandalan), responsiveness (ketanggapan, kepekaan), assurance (kepastian, jaminan keamanan) dan emphaty (kepedulian, perhatian). Untuk meningkatkan kualitas pelayanan, penelitian ini merekomendasikan 3 hal, yaitu: 1) Penambahan unit-unit pelayanan khusus di seluruh kabupaten/ kota; 2) Peningkatan kualitas sarana dan prasarana di beberapa UPTD Samsat terutama di Kabupaten Luwu Utara yang saat ini kantornya berada di gedung cagar budaya, yang terbuat dari papan dan tidak dapat di renovasi karena masuk dalam kategori di lindungi Negara; 3) Perlunya sosialisasi tentang tata cara perhitungan pokok wajib pajak yang harus dibayarkan, sehingga transparansi pelayanan dapat terbangun.Kata Kunci : Kualitas pelayanan, Pajak, Bea, Kendaraan bermotor. Abstract : This study aims to assess the quality of services of motor vehicle tax and motor vehicles transfer tax in the Province of South Sulawesi. The method used in this research is descriptive-quantitative research methods. The population in this study are all compulsory motor vehicle tax and vehicle title transfer fee in South Sulawesi Province, amounting to 1,470,526 units of the vehicle, while the sample in this study determined through simple random sampling method, in which 10 respondents is determined for each of the districts/cities in South Sulawesi, so the overall number of respondents was 240 respondents. The results showed that the quality of service the motor vehicle tax and motor vehicles transfer tax in the Province of South Sulawesi is quite good in the dimensions of tangible (real, tangible), reliability (trust, reliability), responsiveness (responsiveness, sensitivity), assurance (certainty, security) and empathy (caring, attention). To improve the quality of service, this study recommends three things: 1) The addition of special care units in all districts/cities; 2) Improving the quality of infrastructure in some UPTD SAMSAT, particularly in North Luwu District Office that the office is currently located in the building of cultural heritage, which is made from the board and should not been renovated in regards to its status as protected by the State; 3) The need of socialization for taxpayer about the basic calculation procedure to be paid in order to build a transparent services.Keywords : Quality of service, Taxes, Duties, Motor vehicle.
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Vol. 20 No. 3 (2014): Jurnal Administrasi Negara; 144-157
Etos Kerja Pegawai Negeri Sipil Pada Kantor Kecamatan Galesong Selatan Kabupaten Takalar
Halim, Halim; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
Anas, Azwar; Kantor Kecamatan Galesong Selatan, Kabupaten Takalar
Thahier, Rohana; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2014-12-08
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/15
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Abstrak : Etos kerja menjadi salah satu tolok ukur terhadap keberhasilan Pegawai Negeri Sipil dalam melaksanakan pekerjaannya sebagai abdi negara dan abdi masyarakat. Penelitian ini ditujukan untuk memperoleh informasi dan menjelaskan mengenai etos kerja Pegawai Negeri Sipil pada Kantor Kecamatan Galesong Selatan. Metode penelitian yang digunakan adalah deskriptif-kuantitatif yang dimaksudkan untuk menggambarkan data penelitian secara interpretatif berlandaskan teori dengan menggunakan tabel frekuensi skor. Hasil penelitian menunjukkan bahwa etos kerja pegawai negeri sipil ditinjau dari aspek ide individualisme / independensi termasuk kategori baik. Namun demikian, indikator manajemen waktu ternyata termasuk dalam kategori buruk disebabkan masih banyak pegawai yang belum dapat mengelola waktunya dengan baik dalam melaksanakan pekerjaannya. Di samping itu, etos kerja pegawai negeri sipil ditinjau dari aspek pengaruh positif bekerja terhadap individu termasuk dalam kategori sangat baik, yang ditunjukkan dari bagaimana pegawai pada kantor tersebut melaksanakan tugas dan tanggung jawabnya dengan baik karena setiap pegawai selalu beranggapan bahwa pekerjaan yang ia kerjakan akan menghasilkan sebuah pengaruh yang positif bagi meraka. Oleh karena itu, manajemen waktu yang baik sangat diperlukan demi terwujudnya efektivitas dan efisensi dalam penyelenggaraan pemerintahan di Kantor Kecamatan Galesong Selatan.Kata kunci : Etos kerja, Pegawai negeri sipil, Kantor kecamatan. Abstract : Work ethic became one of the benchmarks for the success of the Civil Service in carrying out his job as a public servant. This study aims to obtain information and explain about the work ethic of the Civil Service in South Galesong District. The method used is descriptive-quantitative method that intended to describe the data in interpretive research based theory using frequency table scores. The result of this study showed that the work ethic of civil servants, in terms of individualism/independency aspects, is categorized ‘good’. However, in terms of time management indicator is categorized ‘bad’ because still there are many employees have not been able to manage their time properly in doing their job. In addition, the work ethic of civil servants in terms of positive influence aspects to individuals is categorized ‘excellent’ that showed in how well the employees carrying out their duties and responsibilities. This was based on the view of every employee that often assumes the work he is doing will produce a positive influence on himself. Therefore, adequate time management is necessary in order to achieve effectiveness and efficiency in governance at South Galesong Subdistrict.Keywords : Work ethics, Civil service, Office of subdistrict.
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Vol. 21 No. 1 (2015): Jurnal Administrasi Negara; 1-5
Pengaruh Optimalisasi Manajemen Aset Daerah Terhadap Kualitas Laporan Keuangan Pemerintah Kota Makassar
Tangke, John Gamara; Badan Pemeriksa Keuangan Perwakilan Provinsi Sulawesi Selatan, Makassar.
Halim, Halim; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
Lucita, Gina; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar.
2015-12-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/17
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Abstrak : Manajemen aset daerah penting dalam mewujudkan laporan keuangan pemerintah daerah yang berkualitas. Oleh karena itu, penelitian ini bertujuan untuk mengetahui pengaruh Optimalisasi Manajemen Aset Daerah terhadap Kualitas Laporan Keuangan Pemerintah Daerah. Metode penelitian adalah metode kuantitatif dengan jenis penelitian korelatif. Populasi adalah Pengelola Barang dan Kepala Sub Bagian Perlengkapan di 52 Satuan Kerja Perangkat Daerah dengan sampel sebanyak 104 orangresponden ditetapkan secara purposive sampling. Data dikumpulkan dengan menyebarkan kuesioner dan telaah dokumen. Analisis data menggunakan uji normalitas, analisis regresi, dan uji hipotesis dengan bantuan SPSS. Hasil penelitian memperlihatkan optimalisasi manajemen aset daerah berpengaruh positif dan signifikan terhadap kualitas laporan keuangan Pemerintah Daerah. Hal ini dilihat dari nilai regresi yang menunjukkan angka positif sebesar 0,293 dan nilai signifikansi0,000<0,05. Untuk itu, sebaiknya Pemerintah Kota Makassar serius menindaklanjuti semua rekomendasi BPK dalam Laporan Hasil Pemeriksaan BPK terutama mengenai permasalahan manajemen aset tetap.Kata kunci : Optimalisasi manajemen aset, Kualitas laporan keuangan, Pemerintah daerah. Abstract : Regional Owned-Asset Management is significantly important in creating a good local government financial report. Therefore, the objective of the study is to understand the influence of optimization of Regional Owned-Asset Management toward the quality of financial report. The study applies a quantitative method with a correlative study. The populations of the study are Asset Administrators and the Head of Equipment SubDivision in 52 Local Government agencies consists of 104 respondents assigned in purposive sampling. The data is gathered by distributing questionnaires and research papers. The data is analyzed by taking normality test, regression analysis, and hypothesis test with SPSS. The result of the study shows that the optimization of Regional Owned-Asset Management positively influenced the quality of financial report of the Makassar Municipality significantly. This can be seen from the value of regression that shows a positive value as 0.293 and significant value as 0.000<0.05. Therefore, The Makassar Municipality should seriously follow-up the recommendations of BPK (Audit Board of the Republic of Indonesia) in BPK’s Audit Reports, particularly regarding Asset Management problems.Keywords : Asset management optimization, Financial report quality, Local government
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Vol. 21 No. 1 (2015): Jurnal Administrasi Negara; 6-15
Mengakselerasi Gerakan Pembangunan Di Provinsi Papua
Mada, Johann Tarru; Pusat Kajian dan Pendidikan dan Pelatihan Aparatur II, Lembaga Administrasi Negara, Makassar.
2015-04-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/18
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Abstrak : Pemerintah Daerah seharusnya memiliki Pernyataan visi dan misi yang menjadi tonggak kesepahaman bersama semua pelaku pembangunan untuk menyamakan gerak langkah guna mengaktualisasikan segenap potensi yang dimiliki oleh setiap kabupatendan kota menuju cita-cita sejati pembangunan, yaitu menjadikan masyarakat lebih sejahtera dan bermartabat. Oleh karena itu, penelitian ini mencoba memetakan potensi perekonomian dan membandingkannya dengan pernyataan visi dan misi kabupaten/kota di Provinsi Papua sehingga dapat diperoleh gambaran umum mengenai kemampuan akselerasi pembangunan di setiap kabupaten/kota. Penelitian ini bersifatdeskriptif. Populasi dalam penelitian adalah seluruh kabupaten/kota di Provinsi Papua, yaitu sebanyak 28 kabupaten dan 1 kota. Berdasarkan area cluster sampling, dipilih 3 kabupaten di bagian utara, 4 kabupaten/kota di bagian tengah, dan 3 kabupaten di bagian selatan Provinsi Papua. Analisis data dilakukan dengan menggunakan modelTipologi Klassen, yang memetakan sektor ke dalam 4 kuadran. Kemudianmembandingkannya dengan pernyataan visi dan misi masing-masing kabupaten/kota. Hasil analisis menunjukkan bahwa masing-masing kabupaten/kota memiliki perbedaan karakteristik sektor unggulannya. Terdapat dua sub sektor yang unggul dihampir semua daerah, yaitu: perikanan dan kehutanan. Secara kumulatif terdapat 86 sub sektor unggulan yang dimiliki oleh semua kabupaten/kota, namun hanya 34sub sektor yang tersirat secara jelas dalam pernyataan visi dan misi masing-masing kabupaten dan kota.Kata kunci : Visi, Misi, Tipologi klassen, Keunggulan regional, Keunggulan absolut, Keunggulan komparatif. Abstract : Regional Government should have vision and mission statements as milestones of agreement with all the actors of development to equalize motion steps in order to actualize all the potential of each of regency and city to reach the ideals of development, i.e.to make more prosperous and dignified society. This research is to chart the potentialeconomy and compare it with the vision and mission statement of regencies and cities in Papua Province, in order to obtain general overview on the ability of accelerating development in each of regency and city. This is a descriptive research. The population of this research is all regency/city in Papua Province, they are, 28 regencies and 1 city. Based on Area Cluster Sampling, 3 (three) regencies in the northern part, 4 (four) regencies/city in the center, and 3 (three) regencies in the southern part of PapuaProvince were chosen. Data is analysed by using the Klassen Typology Model, who mapped the sector into 4 quadrants. Then, compare it with their vision and mission statements of each of regency and city. The results show that each of regency/city has distinctive characteristics in advantage sector. There are 2 sub sectors of excellence exist in all regencies and city, namely fishery and forestry. Cumulatively, there are 86 sub sector flagships that are owned by all districts/cities, but only 34 sub sectors clearly imply the vision and mission statements in each of regency and city.Keywords : Vision, Mission, Klassen typology, Regional advantages, Absolute advantage, Comparative advantage
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Vol. 21 No. 1 (2015): Jurnal Administrasi Negara; 16-21
Kendala Dan Solusi Dalam Peningkatan Disiplin Pegawai Negeri Sipil Di Sekretariat Daerah Provinsi Sulawesi Barat
Thahier, Rohana; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2015-04-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/19
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Abstrak : Salah satu indikasi rendahnya kualitas PNS di Pemerintah Daerah adalah banyaknya pelanggaran disiplin yang dilakukan. Oleh karena itu, penelitian ini bertujuan untuk mengetahui kendala dan solusi dalam peningkatan disiplin Pegawai Negeri Sipil di Sekretariat Daerah Provinsi Sulawesi Barat. Penelitian ini menggunakan metode kualitatif dengan sumber data dari kepustakaan dan informan. Hasil penelitianmenunjukkan bahwa kendala dalam peningkatan disiplin PNS adalah kurang tegasnya sanksi yang diberikan oleh pejabat yang berwenang serta lunturnya kedisiplinan PNS. Oleh karena itu, diperlukan adanya sanksi/tindakan secara tegas bilamana seorang PNS terbukti melakukan pelanggaran disiplin sebagai solusi yang tujuannya untuk memberikan efek jera dan shock terapi agar PNS yang lain tidak meniru atau melakukan pelanggaran yang lebih berat lagi.Kata kunci : Peningkatan Disiplin, Pegawai Negeri Sipil, Sekretariat Daerah. Abstract : An indication of low quality civil servants in local government is in the number of disciplinary offenses committed. Therefore, this study aims at understanding the problems and solutions of the improvement of civil servants discipline in the Regional Secretary of West Sulawesi Province. This study uses a qualitative method with data from library research and informants. The result of the study shows that problems of improvement of civil servants discipline is the lack of traction on the sanctions providedby the competent authorities, along with undermining discipline by the civil servants. Hence, it is necessary to explicitly sanction or action when a civil servant convicted of breach of discipline as a solution that aim to give a deterrent effect and shock therapy so that civil servants do not imitate others or commit more serious offenses again.Keywords : Improvement of discipline, Civil Servants, Regional Secretary.
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Vol. 21 No. 1 (2015): Jurnal Administrasi Negara; 22-31
Analisis Perdagangan Intra Industri Indonesia-Cina (Tahun 2000 - 2014)
Astriana, Astriana; Sekolah Tinggi Ilmu Administrasi – Lembaga Administrasi Negara, Makassar
Rahman, Aulia; Ekonomi Pembangunan dan Perencanaan, Fakultas Ekonomi, Universitas Hasanuddin, Makassar
2015-04-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/20
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Abstrak : Tujuan Penelitian ini adalah untuk mengetahui perkembangan perdagangan intra-industri Indonesia dengan Cina. Penelitian ini menggunakan studi arus perdagangan yang dilakukan antara Indonesia dan Cina pada Industri manufaktur SITC Rev. 3 (3 digit). Data yang digunakan adalah data sekunder yaitu data time series tahun 2000-2014 yang diperoleh dari United Nation Comtrade Data, Bank Dunia, United Nations Conference on Trade and Development (UNCTAD), Centre d’Etudes Prospectives et d’Informations Internationales (CEPII) dan World Trade Organization (WTO). Metode analisis data menggunakan Indeks Grubel-Lloyd dan pendekatan Gravity Model melalui regresi linear. Hasil penelitian memperlihatkan bahwa terjadi kecenderungan penurunan indeks Intra Industri Trade Indonesia dengan Cina. Hasil regresi IntraIndustri Trade memperlihatkan variabel rata-rata Gross Domestic Product (GDP), ratarata GDP/capita dan FDI (Foreign Direct Investment) berhubungan positif terhadap indeks masing-masing Standard International Trade Classification (SITC), sedangkan perbedaan GDP, perbedaan GDP/capita, tarif dan jarak mempunyai hubungan yangnegatif.Kata kunci : Gross Domestic Product (GDP), tarif, jarak, Foreign Direct Investment, Perdagangan intra-industri. Abstract : The research aims at investigating the development of Indonesian Intra-Industry Trade (IIT) with China. This research uses trade flow study between Indonesia and China on manufacturing industry of SITC Revision 3 (3 digits). Data used in this research are the secondary data i.e. time series from 2000 to 2014, obtained from the UNComtrade, Word Bank, UNCTAD, CEPII and WTO. Data analysis methods used are Grubel-Lloyd Indeks (G-L Indeks) and Gravity Model Approach through linear regression. The result of the research indicates the tendency of the decrease of Indonesian IIT index with the trade partners, except Japan and Malaysia. The IIT regression result indicates that the average GDP, average GDP/capita and FDI have positive relationship with each ofSITC indexes, whereas inequality of GDP, inequality of GDP/capita, tariff, and distance have negative relationships.Keywords : Gross Domestic Product (GDP), tariff, distance, Foreign Direct Investment (FDI), Intra-industry Trade (IIT).
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Vol. 21 No. 1 (2015): Jurnal Administrasi Negara; 32-39
Analisis Motivasi Pegawai Ditinjau Dari Aspek Kebijakan Pada Dinas Pertanian Dan Peternakan Kabupaten Pinrang
Basri, Muhammad; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
Mayasari, Iryanti; Dinas Pertanian dan Peternakan Kabupaten Pinrang
2015-04-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/21
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Abstrak : Motivasi pegawai pada Dinas Pertanian dan Peternakan terlihat belum berjalan dengan optimal disebabkan kebijakan belum dipahami oleh pegawai secara memadai. Oleh karena itu, penelitian ini bertujuan untuk mengetahui motivasi pegawai ditinjau dari aspek kebijakan pada Dinas Pertanian dan Peternakan Kabupaten Pinrang. Penelitian ini menggunakan metode penelitian deskriptif-kuantitatif. Data dikumpulkan dengan menggunakan instrumen penelitian; kuesioner, pedoman wawancara, dan observasi kemudian dianalisis menggunanakan persentase skoring. Hasil penelitian menunjukkan bahwa pegawai pada Dinas Pertanian dan Peternakan telah memiliki motivasi yang baik dalam bekerja. Hal ini terlihat dengan adanya beberapa kebijakan dihasilkan oleh pemerintah daerah khususnya yang berhubungan dengan Tugas Pokok Dinas Pertanian. Salah satu upaya dalam mendorong pegawai untuk meningkatkan kemampuannya adalah menfasilitasinya dengan pemberian bantuan dana. Hal ini untuk menunjukkan peningkatan kapasitasnya dalam rangka mendukung produktivitas kerja mereka.Kata kunci : Motivasi pegawai, Penataan kebijakan, Deregulasi, Manajemen kepegawaian. Abstract : Motivation of employees in Agriculture and Livestock Agency of Pinrang District has not run optimally due to the policy has not been adequately understood by employees. Therefore, this study aims at knowing motivation of employees in terms of policy aspects at Agriculture and Livestock Agency of Pinrang District. This study uses descriptive- quantitative method. Data is collected by using research instruments such as questionnaire, interview guideline, and observation, then, analyzed by scoring percentage. The result of this study shows that the employees of Agriculture and Livestock Agency have had a good motivation to work. This can be seen with some of the policies produced by local government, in particular, the policies related to primary tasks of Agriculture and Livestock Agency. One of the efforts to encourage the employees to improve their ability is to facilitate them with providing aids. This is to show their capacity improvement in order to support their working productivity.Keywords : Employee motivation, Policy restructuring, Deregulation, Human Resource Management.
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Vol. 21 No. 2 (2015): Jurnal Administrasi Negara; 41-49
Mutu Pelayanan Radiologi Pasien Rawat Jalan Di Rumah Sakit Bhayangkara Makassar
Rusli, Rini Hatma; Akademi Teknik Radiodiagnostik dan Radioterapi Muhammadiyah, Makassar
Imbaruddin, Amir; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
Sayuti, Nuraeni; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2016-01-04
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/22
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Abstrak : Pelayanan kesehatan yang diselenggarakan oleh berbagai sarana kesehatan pada berbagai tingkat pelayanan baik pemerintah maupun swasta mutunya belum merata dan belum sepenuhnya dapat memenuhi tuntutan kebutuhan pengguna jasa dan masyarakat termasuk pelayanan penunjang kesehatan seperti pelayanan radiologi. Oleh karena itu, penelitian ini bertujuan untuk memperoleh informasi dan penjelasan mengenai mutu pelayanan radiologi pasien rawat jalan di Rumah Sakit Bhayangkara Makassar. Metode penelitian yang digunakan adalah deskriptif-kuantitatif yang dimaksudkan untuk menggambarkan data penelitian secara interpretatif berlandaskan teori dengan menggunakan tabel frekuensi skor. Hasil penelitian menunjukkan bahwa mutu pelayanan radiologi pasien rawat jalan di Rumah Sakit Bhayangkara Makassar berada pada kategori baik dengan nilai rata-rata 4,56 atau 91,3%. Hasil penelitian menunjukkan bahwa penilaian mutu pelayanan tersebut dapat dilihat dari beberapa aspek, yaitu aspek akses berada pada kategori baik, aspek pilihan dan pastisipasi berada pada kategori baik, aspek informasi berada pada kategori baik, aspek kualitas berada pada kategori baik, dan dari aspek mekanisme pengaduan konsumen berada pada kategori baik. Dari hasil penelitian ini disarankan sebaiknya mutu pelayanan radiologi pasien rawat jalan tetap dipertahankan dan terus ditingkatkan sehingga semakin banyak orang yang memilih untuk melakukan pemeriksaan radiologi di rumah sakit Bhayangkara Makassar.Kata kunci : mutu pelayanan, radiologi, pasien rawat jalan, rumah sakit Abstract : Quality of health care organized by a variety of health facilities at various levels of both government and private services have not been evenly distributed and not fully able to meet the demanding needs of service users and the community, including health support services such as radiology services. This study aimed to obtain information and explain the quality of outpatient radiology services in Bhayangkara Hospital of Makassar. The method used is descriptive-quantitative that intended to describe interpretative research data, based on the theory by using frequency table scores. The results show that the quality of outpatient radiology services in Bhayangkara Hospital of Makassar is in good category with an average value of 4.56 or 91.3%. The Results of the assessment of service quality are viewed from the Aspect of Accessibility that are in good category, the Aspect of Choice and Participation, that are in good category, the Aspect of Information that is in good category, the Aspects of Quality that is in good category, and the Aspect of Consumer’s Complaints Mechanism that is in good category as well. Based on the study, it is suggested that the quality of outpatient radiology services in Bhayangkara Hospital of Makassar should be maintained or improved so that more and more people are willing to conduct radiological examinations in Bhayangkara Hospital of Makassar.Keywords : Quality of services, radiology, outpatient, hospital
oai:ojs.pkp.sfu.ca:article/23
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Vol. 21 No. 2 (2015): Jurnal Administrasi Negara; 50-61
Faktor-Faktor Yang Mempengaruhi Kinerja Pegawai Negeri Sipil Pada Sekretariat Daerah Kabupaten Bulungan
Jaenudin, Jaenudin; Badan Lingkungan Hidup Kabupaten Bulungan
Chairunisa, Frida; Sekolah Tinggi Ilmu Administrasi - Lembaga Administrasi Negara, Makassar
2015-08-05
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/23
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Abstrak : Pegawai Negeri Sipil (PNS) adalah sosok yang masih sering dikaitkan dengan pandangan miring seperti prilaku korupsi, kolusi, nepotisme, tidak disiplin, tidak kompeten, birokrasi yang panjang, inefesiensi. Ada beberapa faktor yang diduga berpengaruh terhadap kinerja pegawai negeri sipil yaitu; pendidikan dan pelatihan, disiplin kerja, motivasi kerja, dan kemampuan SDM. Sehubungan dengan itu, penelitian ini bertujuan untuk mengetahui pengaruh faktor pendidikan dan pelatihan, disiplin kerja, motivasi kerja, dan kemampuan SDM serta faktor yang paling dominan terhadap kinerja PNS pada Sekretariat Daerah Kabupaten Bulungan. Metode penelitian yang digunakan adalah metode asosiatif dengan pendekatan kuantitatif. Populasi adalah seluruh pegawai negeri sipil pada Sekretariat Daerah Kabupaten Bulungan sebanyak 160 orang dan sampel 113 orang yang ditetapkan menggunakan teknik disporportionate stratified random sampling didasarkan pada strata tingkat pendidikan. Hasil penelitian menunjukkan bahwa variabel pendidikan dan pelatihan (X1), disiplin kerja (X2), motivasi kerja (X3), dan kemampuan SDM (X4) berpengaruh secara simultan terhadap kinerja pegawai (Y), disebabkan karena kesempatan pendidikan dan pelatihan pegawai didukung anggaran yang cukup besar, komitmen dan ketegasan penegakkan disiplin pegawai, motivasi kerja melalui pemberian TPP yang cukup memadai, serta pemberdayaan SDM secara optimal. Adapun variabel disiplin kerja (X2) yang paling dominan berpengaruh terhadap kinerja (Y). Oleh karena itu harus ada komitmen dalam penegakkan disiplin kerja secara konsisten karena keberhasilan kinerja ditentukan oleh faktor disiplin.Kata kunci : Kinerja PNS, Disiplin Kerja, Diklat, Motivasi Kerja, Kemampuan SDM Abstract : Civil Servants are seen as figures with negative stigma, regarding corruption behaviour, indiscipline, incompetent, long bureaucratic services, inefficient. It is assumed that there are factors influencing their performances, such as training and development, work discipline, work motivation and ability. Regarding this, the objective of the study is to understand whether training and education, work discipline, work motivation, and ability influenced employee performance and to discover the dominant factor influencing employees’ performance at the secretariat office of Bulungan Regency. The method of the study is an associative method with quantitative approach. The population is 160 employees at the secretariat office of Bulungan Regency and 113 employees are selected with disproportionate stratified random sampling to participate as respondents of the study. The results show that variables of the training and education (X1), work discipline (X2), work motivation (X3), and ability (X4) influenced employee performance. The reasons for this findings are the availability of funding for employees to attend training and education, commitment on law enforcement, allocation of additional TPP that effectively improved employee work motivation, and optimalization of employees’ empowerment. Variable of work discipline (X2) attains the most significant influence on employees’ performance (Y). Accordingly, there must be a commitment to enforce employees’ discipline consistently, because the success of employees’ performance is determined by the factor of discipline.Keywords : Employee Performance, Work Discipline, Training and Education, Work Motivation, Ability.Â
oai:ojs.pkp.sfu.ca:article/24
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Vol. 21 No. 2 (2015): Jurnal Administrasi Negara; 62-69
Pendekatan Sistem Dalam Menjaga Mutu Pelayanan Pada Rawat Inap Sampuria Puenya Puskesmas Pandauke Kecamatan Mamosalato Kabupaten Morowali Utara
Ningsih, Fitriah; RSUD Kabupaten Morowali
Syukur, Alam Tauhid; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Kamariah, Najmi; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2015-08-05
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/24
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Abstrak : Puskesmas merupakan bagian dari sistem pelayanan kesehatan yang diberikan pada masyarakat, dalam hal ini pelayanan Rawat Inap diharapkan mampu memberikan pelayanan yang bermutu dan menyeluruh berdasarkan dengan standar dan prosedur yang telah ditetapkan. Tujuan penelitian ini adalah untuk mengetahui serta menjelaskan pendekatan sistem dalam menjaga mutu pelayanan pada Rawat Inap Sampuria Puenya Puskesmas Pandauke Kecamatan Mamosalato Kabupaten Morowali Utara. Jenis penelitian ini menggunakan metode penelitian kualitatif- deskriptif yakni mengetahui, menjelaskan, dan mendiskripsikan mutu pelayanan Rawat Inap Sampuria Puenya. Sampel dalam penelitian adalah sebagian petugas dan pasien pada Rawat Inap Sampuria Puenya Puskesmas Pandauke dengan jumlah informan sebanyak 9 informan terdiri dari 6 informan petugas dan 3 orang informan pasien dengan teknik pengumpulan data melalui observasi, wawancara dan telaah dokumen. Pengolahan data diambil dari data primer yang bersumber dari wawancara, data sekunder melalui analisis teoritis yang bersumber dari buku, laporan, dan foto-foto, dan hasil observasi melalui reduction, display, dan conclusion drawing verification. Hasil penelitian menunjukkan bahwa pendekatan sistem dalam menjaga mutu pelayanan pada Rawat Inap Sampuria Puenya Puskesmas Mamosalato Kabupaten Morowali Utara dilihat dari aspek masukan (input), aspek proses (process), dan aspek hasil (outcome) belum maksimal.Kata kunci : mutu pelayanan, pendekatan sistem, rawat inap, puskesmas, Kabupaten Morowali Utara. Abstract : Public Health Centre is part of the health care system provided to the community, in this case Inpatient services that are capable to provide quality services and full services, based on standards and procedures that have been set. The purpose of this study is to determine and explain the systems approach in maintaining the quality of services for Inpatients in Sampuria Puenya Pandauke Health Centre of Mamosalato Sub District at North Morowali Regency. This type of research uses descriptive qualitative research method of knowing, explaining and describing quality of Inpatient Services at Sampuria Puenya Pandauke Public Health Centre. Samples are some officers and Inpatients of Sampuria Puenya Pandauke Public Health Centre with a number of informants as much as 9 informants which consists of 6 officers and 3 inpatients. Technique of collecting data is observation, interviews and document analysis. Data is presented by processing primary data through interviews and secondary data processing through theoretical analysis from books, reports, photographs, data and observations and analysis of data through data reduction, display, and conclusion drawing verification. The results show that the system approach in maintaining the quality of services in Inpatient Sampuria Puenya Panauke Health Center at Mamosalato Sub District of North Morowali Regency can be seen from: (a) Aspects of the inputs, Aspects of the processes, and the aspect of the results (outcome) that have not been maximized.Keywords : Services Quality, System Approach, Inpatient, Public Health Centre, Morowali Regency
oai:ojs.pkp.sfu.ca:article/25
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Vol. 21 No. 2 (2015): Jurnal Administrasi Negara; 70-78
Pengaruh Penilaian Terhadap Infusi Sistem Informasi Akuntansi Berbasis Akrual Melalui Perilaku Adaptasi Pemakai Pada Lembaga Administrasi Negara
Astriana, Astriana; Sekolah Tinggi Ilmu Administrasi – Lembaga Administrasi Negara, Makassar
2015-08-05
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/25
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Abstrak : Sistem informasi pada suatu organisasi dalam pengimplementasiannya tidak hanya memerlukan sosialisasi, selain dari segi perilaku pemakai, juga diperlukan sebuah penilaian pemakai dan proses adaptasi terhadap sistem informasi yang akan digunakan untuk meningkatkan produktivitas organisasi dan kinerja individu. Sehubungan dengan hal tersebut maka penelitian ini bertujuan untuk menganalisis pengaruh penilaian kesempatan dan penilaian ancaman terhadap adaptasi berfokus masalah dan adaptasi berfokus emosi, serta perilaku adaptasi berfokus masalah dan adaptasi berfokus emosi terhadap infusi sistem informasi. Penelitian dilaksanakan pada seluruh satuan kerja Lembaga Administrasi Negara. Pengumpulan data dilakukan melalui survei dan kuesioner. Sampel yang diambil sebanyak 75 pemakai sistem informasi SAIBA. Data dianalisis dengan menggunakan pendekatan structural equation modeling melalui partial least square (PLS) versi 2.0 M3. Hasil penelitian menunjukkan bahwa (1) penilaian kesempatan berpengaruh positif dan signifikan terhadap perilaku adaptasi berfokus masalah, maupun perilaku adaptasi berfokus emosi, (2) penilaian ancaman tidak berpengaruh terhadap perilaku adaptasi berfokus masalah maupun perilaku adaptasi berfokus emosi, (3) perilaku adaptasi berfokus masalah berpengaruh signifikan dan positif terhadap infusi sistem informasi, dan (4) perilaku adaptasi berfokus emosi berpengaruh signifikan dan positif terhadap infusi sistem informasi.Kata kunci : penilaian pengguna, sistem informasi, adaptasi, infusi. Abstract : Implementation of information systems in an organization, not only require socialization, but in terms of user behaviour, also required an assessment of users and the process of adapting information systems that will be used to improve the productivity of both organizations and individual performance. This study aims to analyze the effect of opportunity appraisal, threat appraisal and secondary appraisal on problem- focused adaptation and emotional-focused adaptation, and problem-focused on adaptation and emotional-focused adaptation behaviour on the infusion of information systems. The research was conducted in the entire work unit of National Institute of Public Administration. The data were collected in survey by using a questionnaire distributed to 75 SAIBA users. The data were analyzed using structural equation modeling approach through partial least square (PLS) ver 2.0 M3. The results reveal that: (1) opportunity appraisal have positive and significant effect on the problem- focused adaptation behavior and emotional-focused adaptation behavior, (2) threat appraisal does not significant affect on the problem-focused adaptation behavior and emotion-focused adaptation, (3) problem-focused adaptation have positive and significant effect on the infusion of information systems, and (4) emotion-focused adaptation have positive and significant effect on the infusion system information. Keywords : user’s appraisal, information systems, adaptation, infusion.
oai:ojs.pkp.sfu.ca:article/26
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Vol. 21 No. 2 (2015): Jurnal Administrasi Negara; 79-88
Rekonstruksi Model Layanan Akademik berbasis Quality Assurance Melalui Penerapan Dimensi Pelayanan Publik Pada Fakultas Ekonomi Dan Bisnis, Universitas Negeri Gorontalo
Sulila, Ismet; Fakultas Ekonomi dan Bisnis, Universitas Negeri Gorontalo
2015-08-05
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/26
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Abstrak : Rekonstruksi Model pelayanan akademik melalui penerapan dimensi pelayanan publik pada Fakultas Ekonomi dan Bisnis Universitas Negeri Gorontalo dilaksanakan dengan tujuan untuk mengkaji secara mendalam dan menyeluruh tentang bagaimana model pelayanan yang telah dilaksanakan selama ini dan bagaimana model pelayanan tersebut dikembangkan sesuai dengan tuntutan profesionalitas layanan akademik dan juga tuntutan mahasiswa akan efisiensi dan efektifitas pelayanan layanan akademik. Hasil yang ingin dicapai adalah adanya hasil pengembangan model pelayanan publik yang telah mempertimbangkan berbagai aspek yang mendukung maupun menghambat terciptanya pelayanan akademik yang lebih berkualitas pada fakultas Ekonomi dan Bisnis. Metode penelitian ini dilakukan mulai dari pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan. Disamping itu pula, untuk memperdalam hasil kajian, pada setiap tahapan penelitian ini akan dilaksanakan Focus Group Discussion (FGD) dengan seluruh stakeholders terkait. Penelitian ini diharapkan akan memberikan kontribusi positif dalam hal inovasi layanan akademik untuk menopang salah satu pilar perguruan tinggi yaitu quality assurance pada fakultas Ekonomi dan Bisnis Universitas Negeri Gorontalo.Kata Kunci : Quality Assurance dan Dimensi Pelayanan Abstract : The reconstruction of academic service model through the implementation of public service dimension at the faculty of Economic and Business, State University of Gorontalo aims at obtaining an in-depth and thorough discussion on how the service model is developed according to the professionalism of academic service, as well as the students’ need of efficiency and effectiveness of the academic service itself. The targeted result is a development of public service model by considering various supporting aspects and obstacles. The method of this research consists of data collection, data reduction, data display, and conclusion. In order for an in-depth result, there will be Focus Group Discussion (FGD) involving stakeholders in every stage of the research. This research is expected to have positive contribution to the academic service innovation, as the quality insurance is one of university pillars at the faculty of Economic and Business, State University of Gorontalo.Keywords : Quality Assurance and Service Dimension
oai:ojs.pkp.sfu.ca:article/35
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Vol. 23 No. 3 (2017): Jurnal Administrasi Negara; 105-114
THE IMPLEMENTATION OF SCHOOL LITERACY MOVEMENT AT SENIOR HIGH SCHOOLS AS SCHOOL TARGET OF 2013 CURRICULUM IMPLEMENTATION IN JAYAPURA REGION
Simanjuntak, Hulman; LPMP Papua
Imbaruddin, Amir; STIA LAN Makassar
2017-12-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/35
Literasi merupakan integrasi keterampilan menyimak, berbicara, menulis, membaca, dan berpikir kritis. Gerakan literasi sekolah terdiri atas tahap pembiasaan, pengembangan, dan pembelajaran. Penelitian ini bertujuan untuk memperoleh gambaran yang jelas tentang implementasi gerakan literasi sekolah di SMA sekolah sasaran pelaksana Kurikulum 2013 tahun pelajaran 2016/2017 se Kabupaten Jayapura. Metode yang digunakan yaitu metode survei dengan deskriptif kuantitatif. Hasil temuan penelitian program membaca 15 menit yang menjadi pogram wajib untuk tahap pembiasaan responden dari peserta didik masih berkategori sedang 2,17, tahap pengembangan berkategori sedang 2,41, dan tahap pembelajaran juga masih berkategori sedang 2,12. Program membaca 15 menit yang menjadi program wajib responden dari pendidik untuk tahap pembiasaan berkategori sedang 2,46, tahap pengembangan berkategori sedang 2,52, dan tahap pembelajaran juga masih berkategori sedang 2,34. Beberapa sekolah belum menjadwalkan dalam jadwal harian program membaca 15 menit yang menjadi kewajiban sebelum kegiatan pembelajaran dilaksanakan setiap hari. Demikian juga belum memiliki tim gerakan literasi sekolah. Jadi implementasi gerakan literasi sekolah di SMA sekolah sasaran pelaksana Kurikulum 2013 se Kabupaten Jayapura hanya mencapai kategori sedang. Hasilnya dapat dijadikan sebagai masukan kepada LPMP Papua untuk meningkatkan kualitas pelayanan kediklatan demi meningkatkan mutu pendidikan di provinsi Papua.
oai:ojs.pkp.sfu.ca:article/36
2021-02-16T02:18:24Z
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Vol. 23 No. 3 (2017): Jurnal Administrasi Negara; 124-136
ANALYSIS OF TRAINING NEED ANALYSIS AT THE BOARD OFEMPLOYEE AND HUMAN RESOURCE DEVELOPMENTOF TIDORE KEPULAUAN MUNICIPALITY
Abdurrahman, Abdurrahman; Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kota Tidore Kepulauan
Halim, Halim; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2017-12-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/36
Abstract
Education and Training are needed to address the gap between the quality of task performance and the minimum quality standards required, as well as to improve the quality of work. The objective of this study is to understand and analyze the implementation of training needs analysis for Civil Servants that was undertaken by The Board of Employee and Human Resource Development of Tidore Kepulauan Municipality. This study uses a qualitative method. Analysis Unit is 8 informants and documents obtained from BKPSDM Tidore Kepulauan Municipality namely Document of Strategic Plan, Document of Performance Accountability Report, Job Analysis Document. Data were analyzed qualitatively. The results of the study show that The Board of Employee and Human Resource Development of Tidore Kepulauan Municipality did not conduct a proper and systematic training needs analysis. The training needs identification at the organizational level is determined solely by the leader, the training needs identification at the job level merely adjusting to the education and training programs offered by the organizers and the individual level needs only decided by the leadership based on intuition and desire. Therefore, it is better to BKPSDM Tidore Kepulauan Municipality in determining which part or field in the organization that need the training done through organizational analysis process by conducting out interview, participant survey and participant satisfaction data as well as by looking at the efficiency index.
Keywords: Training Needs Analysis, Human Resource Development, Tidore Kepulauan Municipality.
oai:ojs.pkp.sfu.ca:article/37
2021-02-16T02:18:23Z
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Vol. 23 No. 3 (2017): Jurnal Administrasi Negara; 115-123
THE RELATIONSHIP BETWEEN OPTIMISM RETIREMENTPREPARATION AND POST-POWER SYNDROME FOR TEACHERS ASCIVIL SERVANT IN MAKASSAR
Rahayu, Puji; Universitas Negeri Makassar
Widyastuti, Widyastuti; Universitas Negeri Makassar
Ridfah, Ahmad; Universitas Negeri Makassar
2017-12-20
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/37
The symptoms of post power syndrome are often experienced by individuals who are retired or has entered a period prior to retirement. This study aims to determine the relationship between optimism retirement preparation and post power syndrome. This study aims to determine the relationship of optimism during the preparation of retirement and post power syndrome. Research method is quantitative-associative. The population in this research is Civil Servant (PNS) of teachers in Makassar city and sampling of 29 people using accidental sampling technique, considering this research is non parametric where the sample may amount to less than 30 people. The result showed there is a negative relationship between optimism retirement preparation and post-power syndrome, r = - 0.822 (p = 0.000). That is, the higher the optimism of retirement preparation period, the lower the syndrome of powers on the teachers as civil servants. This suggests that there is a significant negative influence between optimism of retirement preparation period and post-power syndrome. This study implicates that it is necessary to instill an optimism attitude in order to face future retirement period as an attempt to avoid the post-power syndrome.
oai:ojs.pkp.sfu.ca:article/38
2021-02-16T02:18:28Z
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Vol. 23 No. 3 (2017): Jurnal Administrasi Negara; 149-160
ANALYSIS OF IMPLEMENTING SUPERVISION BY MAKASSAR CITY INSPECTORATE
Manan, Sri Devi Rudy; Inspektorat Pemerintah Kota Palopo
Mannayong, Jumalia; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara Makassar
2017-12-18
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/38
Abstract
The problem dicussed in this research is how the conducting of supervision done by Inspectorate of Makassar City. Based on these problems, this study aims to obtain information on implementation of the supervision, whether it has been able to realize the change towards a better and good impact for the Regional Device Work Unit (SKPD) government of Makassar City. The research method is descriptive qualitative. The informants of the study are Head of Evaluation and Reporting Sub Division, Head of Sub Division of Planning, Chairman of Auditor Team, and Auditor. The result of the research concludes that for the implementation of the supervision, the Inspectorate of Makassar City performs several processes that support to carry out the implementation of such supervision on the examination, checking the government apparatus and in the financial field. Then in the testing process there is physical/ goods proof testing that has been done transparently and accurately, and has been in accordance with existing procedures/policies, also perform testing financial statements good, reliable and accountable. Furthermore, the follow-up process, ie. carry out communication with the audit by rediscussing after the examination, monitoring the follow-up done by escorting each process or flow of inspection at each related agencies, then concluded the status of findings which in this case contains only conclusions or recommendations from the results of the investigation, then carried out the process of completion is done with four ways that have been very good and effective in order to account for if it is indicated error or deviation.
Keywords: Deviation, Inspectorate, Supervision, Municipality.
oai:ojs.pkp.sfu.ca:article/39
2021-02-16T02:18:29Z
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Vol. 23 No. 3 (2017): Jurnal Administrasi Negara; 137-148
OUTPATIENT SERVICE QUALITY OF SOCIAL INSURANCE ADMINISTRATION AGENCY AT PUBLIC HEALTH CENTER PITUMPANUA OF WAJO DISTRIC
Marsi, Bidya; Puskesmas Pitumpanua Kabupaten Wajo
Amir, Irawaty; Sekolah Tinggi Administrasi – Lembaga Administrasi Negara Makassar, Indonesia
2017-12-15
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/39
Abstract
Puskesmas as first-rate health facilities provide health services so that is the spearhead for health development at the sub-district level, health services for both healthy and sick people, both for outpatient and inpatient services. Therefore, the quality of health services is important in the organization of health services because it can improve the efficiency and effectiveness of health services, increase public acceptance of health services and can protect health service providers from possible legal claims. Therefore, this study aims to analyze the quality of patient service of outpatients participating Social Insurance Administrative Agency (BPJS) at Pitumpanua Health Center Wajo Regency. The method used is descriptive quantitative. Data collection techniques used questionnaires, document review and interviews. The populations in this study were all outpatients of BPJS members who visited from March to May 2017, with a sample size of 147 people using purposive sampling and data were analyzed using frequency tables. The results of this study indicate that the service of outpatients participating Social Insurance Administrative Agency at Pitumpanua Health Center of Wajo Regency is in the rank of good quality, seen from the dimension of requirement, procedure, service time, executive competence, implementer behavior, service announcement, suggestions and inputs. However, to improve the quality of service then there are some things that are suggested and still require attention such as the convenience of the polyclinic unit, the speed of service time at the counter card, the explanation of the function information and the way of drug consumption on the service in the medicine room, information on the types of services available in each outpatient room, and to increase the availability of suggestion boxes in the outpatient room.
Keywords: Service Quality, Social Insurance Administrative Agency, Puskesmas.
oai:ojs.pkp.sfu.ca:article/45
2021-02-16T02:18:21Z
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Vol. 24 No. 1 (2018): Jurnal Administrasi Negara; 1-16
RATIONALIZATION SENSITIVITY TEST ON DECISION TO CORRUPT IN PUBLIC SECTOR
Tarru, Johann; PKP2A II Lembaga Administrasi Negara
2018-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/45
Refer to forensic accounting, the best way to combat corruption that is recognized the background behind the corrupt behavior. The public sector in Indonesia were surprised by the corruption perceptions index issued by Transparency International in early 2018, showed a deceleration corruption eradication efforts. Government institutions as the major in charge of the public sector get the spotlight from the public related to it. Therefore, the spirit of eradicate corruption need to be raised. Initially by trying to dissect the fraud triangle theory in order to find a suitable corruption prevention strategy for public sector agencies. This research intends to test the sensitivity of the 3 main variables: pressure, rationalization, and opportunity in the corruption prevention efforts. The sample used i.e. 47 people medical personnel at the Regional General Hospital Polewali Mandar Regency in West Sulawesi province. The incoming data is compiled and then analyzed using path analysis. The results of the analysis show that rationalization is the most effective variables in corruption prevention efforts in public agencies.
oai:ojs.pkp.sfu.ca:article/48
2021-02-18T02:23:44Z
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Vol. 24 No. 1 (2018): Jurnal Administrasi Negara; 47-60
CORRELATION OF OCCUPATIONAL STRESSES WITH NURSES PRESENTEEISM ON X HOSPITAL IN MAKASSAR
Buranda, Gledy Febriani; Universitas Negeri Makassar
Jufri, Muhammad; Fakultas Psikologi Universitas Negeri Makassar
Indahari, Nur Afni; Fakultas Psikologi Universitas Negeri Makassar
2018-06-26
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/48
Nurse is a job susceptible to occupational stress for timing pressure and high burden of workload. Occupational stress of nurses could force them into presenteeism behavior, the condition when employee push themself to still working although not in good and healthy condition. The aim of this study was to find correlation between occupational stresses with nurses presenteeism. Samples of this study were 50 nurses of inpatient room of X Hospital in Makassar which taken by using total sampling method. Measuring instruments used in this study were nurses job stress scale (α = 0,859) and presenteeism scale (α = 0,816). Using hypothetical test of Spearman correlation, results found r = 0,653 and p = < 0,05. The result means there was positive correlation between occupational stresses with nurses presenteeism on X Hospital in Makassar. Presenteeism can affect the productivity of nurses, so it is important for hospitals to control the nurses occupational stress to reduce the appearance of presenteeism and avoid the negative impact of presenteeism.
oai:ojs.pkp.sfu.ca:article/63
2021-02-16T02:18:20Z
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Vol. 24 No. 1 (2018): Jurnal Administrasi Negara; 17-32
THE INFLUENCE OF EMPLOYEE COMPETENCY TO PRODUCTIVITY EMPLOYEES OF HEALTH BANDUNG OFFICE
Abubakar, Rodlial Ramdhan Tackbir; STIA LAN Bandung
2018-06-05
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/63
This research aims to understand the effect of the Bandung Health Office employee competency on their productivity. The research uses quantitative method, particularly path analysis, which reveals the scale of effect of employee competency on productivity, both simultaneously and partially. The result showcases that simultaneously, the effect of employee competency (X) on productivity (Y) is 68.9%, while the effect of other factors (ε) on productivity (Y) is 31.1%. Partially, the influence of employee competency (X) consists of three main components those are attitude (X1) which has positive effect on productivity (Y) by 17%, knowledge (X1) which has positive effect by 42.1%, and skills (X3) which has positive effect by 9.8%. From the three competency components which have partial positive effect on productivity, it can be seen that knowledge (X1) is the dominant partial factor in determining the productivity of Bandung Health Office employees. A conclusion drawn in this research is that employee competency has positive effect on productivity of Bandung Health Office employees. Moreover, the three components of competency which affect productivity have been applied comprehensively.
oai:ojs.pkp.sfu.ca:article/78
2021-02-18T02:23:41Z
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Vol. 24 No. 2 (2018): Jurnal Administrasi Negara; 89-100
TAXPAYER VOLUNTARY COMPLIANCE IN TAX AMNESTY IMPLEMENTATION IN KANTOR PELAYANAN PAJAK (KPP) PRATAMA MAKASSAR UTARA
Ibrahim, Erni Cahyani; STIA LAN Makassar
Arum, Ruki Ambar; Politeknik Informatika Nasional
2018-11-05
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/78
To maintain and increase the national income from taxes, special measures or policy breakthroughs are required in order to increase tax revenues in subsequent years and achieve acceptance targets. One of the efforts implemented is the Tax Amendment (Tax Amnesty). From the three phases of tax amnesty held at Kantor Pelayanan Pajak (KPP) Pratama Makassar Utara, it’s known that the taxpayer are quite enthusiastic to follow this program. The high enthusiasm of the taxpayers is a from of voluntary taxpayer compliance implementation. This review is conduct by the researcher on the key elements that are considered capable of realizing voluntary taxpayer complience which include : (1) Good service program to taxpayer, (2) Simple and easy procedure of taxpayer, (3) Complience monitoring program and effective verification, and (4) Enforcement of law enforcement explicitly and fairly. The research method use is descriptive with qualitative approach. Techniques of collecting data is done in depth interviews, observation, and document review. The result show that taxpayer voluntary complience in the implementation of tax amnesty at Kantor Pelayanan Pajak (KPP) Pratama Makassar Utara is effective eve though the target for tax amnesty is not set in the regional scale but centralized (national scale).
oai:ojs.pkp.sfu.ca:article/79
2018-12-06T00:23:10Z
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Vol. 23 No. 1 (2017): Jurnal Administrasi Negara; 41-52
KEBIJAKAN AKUNTANSI AKTIVA TETAP DAN PENYUSUTAN BERDASARKAN PSAK NO.16 (revisi 2011) PADA PT. PERKEBUNAN NUSANTARA XIV MAKASSAR (UNIT USAHA PKS LUWU)
Arum, Ruki Ambar; Politeknik Informatika Nasional
Ibrahim, Erni Cahyani; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2017-04-27
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/79
Array
AbstrakBesarnya investasi yang ditanamkan dalam aktiva tetap menjadikan aktiva tetap perlu mendapatkan perhatian yang serius, tidak hanya pada penggunaan dan operasinya saja tetapi juga dalam perlakuan akuntansinya. Proses pengakuan, penyusutan, penurun, pelepasan, dan pengungkapan aktiva tetap sedianya berpedoman pada Pernyataan Standar Akuntansi Keuangan (PSAK) No.16 (revisi 2011) yang mengatur perlakuan akuntansi aktiva tetap. Penelitian ini bertujuan untuk mengetahui perlakuan kebijakan akuntansi aktiva tetap dan penyusutan pada PT. Perkebunan Nusantara XIV Makassar (Unit Usaha Perkebunan Kelapa Sawit LUWU I). Metode penelitian yang digunakan adalah deskriptif dengan pendekatan kualitatif yang memberikan gambaran secara jelas tentang perlakuan kebijakan akuntansi aset tetap berdasarkan PSAK No. 16 (Revisi 2011). Teknik pengumpulan data melalui wawancara, observasi dan telaah dokumen. Hasil penelitian menunjukkan bahwa kebijakan PT. Perkebunan Nusantara XIV Makassar (Unit Usaha Perkebunan Kelapa Sawit LUWU I) dalam perlakuan akuntansi aset tetap masih belum sepenuhnya sesuai dengan PSAK No.16 (revisi 2011). Hal ini ditunjukkan dengan tidak dilakukannya review atas nilai residu dan umur manfaat aset tetap pada setiap akhir tahun buku, dan tidak diakuinya keuntungan atau kerugian disposal aset tetap. Oleh karena itu, guna menghasilkan laporan keuangan yang handal maka perlu dilakukan penyajian dan pengungkapan aset tetap secara terstandar sebagaimana diatur dalam PSAK No.16 (revisi 2011).Kata Kunci : Aset Tetap , Penyusutan, PSAK, Laporan Keuangan. AbstractThe amount invested in fixed assets made concern fixed assets, not only on the use and operation but also in the accounting treatment. The process of recognition, depreciation, disposals, and disclosure of fixed assets was due to be guided by the Statement of Financial Accounting Standard (IAS) 16 (revised 2011) which prescribes the accounting treatment of fixed assets. The research to determine the treatment of accounting policies and the depreciation of fixed assets at PT. Perkebunan Nusantara XIV Makassar (Unit Usaha Perkebunan Kelapa Sawit I). The method used is descriptive qualitative approach that gives a clear picture of the treatment of fixed asset accounting policies in accordance with SFAS No. 16 (Revised 2011). The technique of collecting data through interviews, observation and study of the document. The results showed that the policy of PT. Perkebunan Nusantara XIV Makassar (Unit Usaha Perkebunan Kelapa Sawit I) in plant and equipment is still not fully in accordance with IAS 16 (revised 2011). This is shown by not doing a review of the residual value and useful life of fixed assets at the end of each financial year, and no recognition of gain or loss on disposal of fixed assets. Therefore, in order to produce reliable financial statements it is necessary to the presentation and disclosure of fixed assets are standardized as set out in IAS 16 (revised 2011).Keywords: fixed assets, depreciation, IAS, financial Statement
oai:ojs.pkp.sfu.ca:article/80
2018-12-06T00:23:10Z
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Vol. 23 No. 1 (2017): Jurnal Administrasi Negara; 10-19
ANALISIS PEREKRUTAN DAN SELEKSI DOSEN DAN KOORDINATOR LAPANGAN PADA UNIVERISTAS NUSA CENDANA II BAJAWA KABUPATEN NGADA
Watu, Paskalina Apriany Reba; Universitas Nusa Cendana II Bajawa Kabupaten Ngada
Chairunisa, Frida; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Thahier, Rohana; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2017-04-27
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/80
Array
AbstrakPengadaan pegawai yang baik akan membantu terwujudnya tujuan organisasi. Oleh karena itu penting melakukan perekrutan dan seleksi untuk memperoleh dosen dan koordinator lapangan (Korlap) yang sesuai dengan kebutuhan, baik dari segi kualitas maupun kuantitas. Oleh karena itu, tujuan penelitian ini adalah untuk menganalisis perekrutan dan seleksi dosen dan Korlap pada Undana II Bajawa. Metode penelitian yang digunakan adalah penelitian deskriptif kualitatif. Teknik pengumpulan data dengan wawancara, telaah dokumen dan observasi dengan informan sebanyak lima orang terdiri dari Ketua Pengelola, Kepala Seksi Sarana dan Prasarana, Dosen Terbang dan Dosen Kontrak, serta Korlap yang dianggap mampu memberikan informasi seputar pengadaan dosen dan Korlap pada Undana II Bajawa. Hasil penelitian ini menunjukkan bahwa: 1) Aspek Perekrutan belum sesuai standar perekrutan tenaga kependidikan karena masih dipengaruhi oleh kekuatan politik dan hubungan kekerabatan. Juga, perekrutan calon dosen tetap masih mengutamakan putra daerah. Namun secara umum, proses perekrutan sudah sangat baik karena dilaksanakan secara terbuka dan transparan. Selanjutnya 2 proses penyeleksian dosen/ tenaga kependidikan, sudah sesuai dengan standard dan prosedur yang ada, dimana dosen/ tenaga kependidikan tetap memasukkan syarat yang sudah ditetapkan oleh Undana dan juga mengikuti serangkaian tes, baik tertulis maupun tidak tertulis (wawancara).Kata Kunci: Perekrutan, Seleksi, Dosen, Koordinator Lapangan, Universitas Nusa Cendana II                      BajawaAbstractGood employee recruitment can contribute to the attainment of organizational goals. Therefore it is important to carry out recruitment and selection processes in an attempt to obtain lecturers and field coordinators (Korlap) based on needs in terms of quality and quantity. Therefore, the purpose of this research is to analyze the recruitment and selection of lectures and field coordinators at Undana II Bajawa. The method used is a qualitative descriptive study. Data collection employed interviews, document review and observation techniques. Five informants were involved, consisting of the Chief Manager, Chief Infrastructures, Contract and Fellow Lecturers, as well as field coordinator members who were considered able to provide information about recruitment of lecturer and field coordinator at Undana II Bajawa. The results of this study show that: 1) aspect of recruitment has not conformed to the standards of education personnel recruitment as it is influenced by political forces and kinship. Furthermore, recruitment of candidates for tenured faculty still give a positive discrimination towards “Putra Daerah†(those who were born in the disstrict) In general, however, the process of recruitment has been excellent as it is openly and transparent. Furthermore, 2 the process of selecting faculty / staff, has conformed to the standard lecturers / educators submit terms and conditions set forth by Undana, and they also take a series of tests both written and oral (interview).Keywords: Recruitment, Selection, Lecturer, Field Coordinator, University of Nusa Cendana II BajawaAbstrakPengadaan pegawai yang baik akan membantu terwujudnya tujuan organisasi. Oleh karena itu penting melakukan perekrutan dan seleksi untuk memperoleh dosen dan koordinator lapangan (Korlap) yang sesuai dengan kebutuhan, baik dari segi kualitas maupun kuantitas. Oleh karena itu, tujuan penelitian ini adalah untuk menganalisis perekrutan dan seleksi dosen dan Korlap pada Undana II Bajawa. Metode penelitian yang digunakan adalah penelitian deskriptif kualitatif. Teknik pengumpulan data dengan wawancara, telaah dokumen dan observasi dengan informan sebanyak lima orang terdiri dari Ketua Pengelola, Kepala Seksi Sarana dan Prasarana, Dosen Terbang dan Dosen Kontrak, serta Korlap yang dianggap mampu memberikan informasi seputar pengadaan dosen dan Korlap pada Undana II Bajawa. Hasil penelitian ini menunjukkan bahwa: 1) Aspek Perekrutan belum sesuai standar perekrutan tenaga kependidikan karena masih dipengaruhi oleh kekuatan politik dan hubungan kekerabatan. Juga, perekrutan calon dosen tetap masih mengutamakan putra daerah. Namun secara umum, proses perekrutan sudah sangat baik karena dilaksanakan secara terbuka dan transparan. Selanjutnya 2 proses penyeleksian dosen/ tenaga kependidikan, sudah sesuai dengan standard dan prosedur yang ada, dimana dosen/ tenaga kependidikan tetap memasukkan syarat yang sudah ditetapkan oleh Undana dan juga mengikuti serangkaian tes, baik tertulis maupun tidak tertulis (wawancara). Kata Kunci: Perekrutan, Seleksi, Dosen, Koordinator Lapangan, Universitas Nusa Cendana II                       Bajawa  AbstractGood employee recruitment can contribute to the attainment of organizational goals. Therefore it is important to carry out recruitment and selection processes in an attempt to obtain lecturers and field coordinators (Korlap) based on needs in terms of quality and quantity. Therefore, the purpose of this research is to analyze the recruitment and selection of lectures and field coordinators at Undana II Bajawa. The method used is a qualitative descriptive study. Data collection employed interviews, document review and observation techniques. Five informants were involved, consisting of the Chief Manager, Chief Infrastructures, Contract and Fellow Lecturers, as well as field coordinator members who were considered able to provide information about recruitment of lecturer and field coordinator at Undana II Bajawa. The results of this study show that: 1) aspect of recruitment has not conformed to the standards of education personnel recruitment as it is influenced by political forces and kinship. Furthermore, recruitment of candidates for tenured faculty still give a positive discrimination towards “Putra Daerah†(those who were born in the disstrict) In general, however, the process of recruitment has been excellent as it is openly and transparent. Furthermore, 2 the process of selecting faculty / staff, has conformed to the standard lecturers / educators submit terms and conditions set forth by Undana, and they also take a series of tests both written and oral (interview). Keywords: Recruitment, Selection, Lecturer, Field Coordinator, University of Nusa Cendana II                 Bajawa
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Vol. 23 No. 1 (2017): Jurnal Administrasi Negara; 20-29
MUTU PELAYANAN KESEHATAN POS PELAYANAN TERPADU (POSYANDU) LANJUT USIA (LANSIA) DI KELURAHAN TAMMUA KECAMATAN TALLO KOTA MAKASSAR
Ali, Muhammad Yamin; Dinas Kesehatan Kota Makassar
Muttaqin, Muttaqin; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
Syukur, Alam Tauhid; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
2017-04-27
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/81
Array
AbstrakPermasalahan yang dianalisis dalam penelitian ini adalah bagaimana mutu pelayanan Pos Pelayaan Terpadu (Posyandu) lanjut usia (lansia). Penelitian ini bertujuan untuk mengetahui mutu pelayanan kesehatan Posyandu lansia di Kelurahan Tammua Kecamatan Tallo Kota Makassar. Penelitian ini menggunakan metode survei dengan pendekatan kuantitatif dan dianalisis menggunakan program SPSS versi 23. Survei dilakukan di Kelurahan Tammua Kecamatan Tallo Kota Makassar yang termasuk dalam wilayah kerja Puskesmas Rappokalling. Populasi dalam penelitian ini adalah 1.662 lansia yang telah mendapat pelayanan kesehatan di Posyandu lansia. Penetapan sampel dengan menggunakan metode nonprobability sampling dengan teknik purposive sampling, diperoleh 94 lansia yang terpilih untuk berpartisipasi sebagai responden dalam penelitian ini. Hasil penelitian ini menunjukkan bahwa aspek struktur (input) yang mencakup: kemampuan petugas, ketersediaan peralatan kesehatan, ketersediaan obat-obatan, kelengkapan sarana penunjang, akses posyandu lansia, dan kenyamanan posyandu lansia dengan nilai rata-rata 4,68 (ketegori bermutu). Aspek proses yang mencakup: hubungan interpersonal, kecepatan pelayanan, pemeriksaan kesehatan, penjelasan petugas, dan pencatatan dengan nilai rata-rata 4,69 (ketegori bermutu). Sedangkan aspek outcome yang mencakup kepuasan lansia dengan nilai rata-rata 4,83 (kategori puas) dan jumlah kunjungan sebanyak 107 (Mei 2015) meningkat menjadi 115 (Mei 2016). Namun, ketersediaan peralatan pemeriksaan gula darah dan hubungan interpersonal harus ditingkatkan. Secara keseluruhan, pelayanan kesehatan Posyandu lansia dapat memenuhi harapan lansia.Kata Kunci: Mutu Pelayanan Kesehatan, Lanjut Usia (Lansia), Pos Pelayanan Terpadu (Posyandu).AbstractThe problem analysed in the study was about service quality integrated services point (Posyandu) for elderly. The objective of the study was to understand the quality of health care at Posyandu for elderly in Tammua village Tallo district of Makassar city. The study applied a survey method with a quantitative approach and analyzed using SPSS version 23. The survey was undertaken in Tammua village of Tallo sub-district of Makassar city, which was service area of Rappokalling public health centre (Puskesms). Population of the study was 1.662 elderly had received health care in elderly Posyandu. Using non-probably sampling with a purposive sampling technique, 94 elderly were selected to participate as respondents in the study. The results of the study showed that the structure aspect (inputs) consisting of staff ability, availability of health facilities, availability of medicines, availability of supporting facilities, access to the elderly Posyandu, and the comfort of the Posyandu scored 4.68 (categorised as qualify). The process aspect consisting of interpersonal relation, speed of service, medical check, explanations officers, and documentation scored 4,69 (categorised as quality). While the outcome aspect consisting of elderly satisfaction scored 4.83 (categorised as satisfied). The number of elderly visit was 107 (May 2015) increased to 115 (May 2016). However, the availability of facility for blood sugar and interpersonal capability of staff should be improved. In overall, the health care at elderly Posyandu could meet the elderly expectation.Keywords: Quality of Health Care, Elderly, Integrated Services Point (Posyandu).
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Vol. 23 No. 1 (2017): Jurnal Administrasi Negara; 1-9
EFEKTIVITAS E-PUSKESMAS DI PUSKESMAS KASSI KASSI KOTA MAKASSAR
Ganing, Anwar; Puskesmas Kassi Kassi Kota Makassar
Firdaus, Muhammad; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara, Makassar.
Chaerunisa, Frida; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara, Makassar.
2018-03-27
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/82
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AbstrakDi era globalisasi teknologi menjadi kebutuhan utama dalam memenangkan persaingan. Khususnya di bidang kesehatan menurut World Health Organization (WHO) salah satu building blocks pembangunan adalah sistem informasi kesehatan merupakan poin kelima dari kerangka kesehatan yang bertujuan untuk meningkatkan kesehatan, tanggap, proteksi resiko keuangan, serta meningkatkan efisiensi. Oleh karena itu penelitian ini bertujuan untuk mengetahui efektivitas e-Puskesmas sebagai sarana peningkatan kualitas pelayanan dan kinerja pada Puskesmas Kassi Kassi Kota Makassar. Penelitian ini menggunakan metode deskriptif kualitatif dengan informan yaitu: Pegawai bidang Perencanaan Dinas Kesehatan Kota Makassar, Kepala Puskesmas, Pegawai yang melakukan penginputan data serta pelayanan kepada Pasien, Admin, dan Masyarakat Pengguna e-Puskesmas Kassi Kassi Kota Makassar. Hasil penelitian menunjukkan bahwa efektivitas e-Puskesmas ditinjau dari segi input sumber daya manusia masih belum maksimal, baik dari SDM (Sumber Daya Manusia) Petugas maupun Masyarakat yang menggunakan e-Puskesmas. Namun dari segi sarana prasarana serta dana sudah cukup efektif. Ditinjau efektivitas dari segi proses, penggunaan fitur dalam e-Puskesmas belum efektif karena belum semua fasilitas digunakan hanya fitur seperti loket pendaftaran, poli rawat jalan, apotik, laboratorium. Belum adanya sistem pelaporan online ke Dinas Kesehatan Kota Makassar pada e-Puskesmas oleh karena itu disarankan untuk mengkoneksikan e-Puskesmas kepada pihak penerima laporan yang ada di Dinas Kesehatan Kota Makassar. Pada aspek output, belum adanya pemanfaatan e-Puskesmas oleh masyarakat, oleh karena itu disarankan untuk melakukan sosialisasi dan pembelajaran kepada Masyarakat yang lebih gencar tentang cara pemanfaatan e-Puskesmas.Kata kunci: e-Puskesmas, input, proses, dan output, Puskesmas Kassi-Kassi.Abstract In the era of globalization, technology becomes a prime need in order to lead the competition. Particularly in health, according to the World Health Organization (WHO) one of the building blocks health development is the health information system is the fifth point of the health framework that aims to improve health, responsiveness, financial risk protection, and improve efficiency. Therefore, this study aims to determine the effectiveness of e-Puskesmas as a means of improving service quality and performance at Kassi Kassi Puskesmas Makassar. This research uses qualitative description method with informants that are: Planning Officers of Health Office of Makassar City, Head of Puskesmas, Officers that performing data entry and service to Patient, Admin Officers, and Community of e-Puskesmas Kassi Kassi Makassar. The results showed that the effectiveness of e-Puskesmas, in terms of human resource input, is still not fully applied, both from Officers as well as the Community that use e-Puskesmas, but in terms of infrastructure and funds are quite effective. In terms of process effectiveness, the use of features in e-Puskesmas has not been effective because not all facilities are used, only several features such as registration booths, outpatient, pharmacies, laboratories. The absence of an online reporting system to the Health Office of Makassar City in e-Puskesmas is therefore recommended to connect e-Puskesmas to the report recipients in the Health Office of Makassar. In the aspect of output, the lack of utilization of e-Puskesmas by the community, therefore it is advisable to socialize and to inform the Community more vigorous about how to use e-Puskesmas.Keywords: e-Puskesmas, input, process, and output, Kassi-Kassi Puskesmas.
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Vol. 23 No. 1 (2017): Jurnal Administrasi Negara; 30-40
DUKUNGAN SISTEM APLIKASI PELAYANAN KEPEGAWAIAN (SAPK) ONLINE DALAM PENGELOLAAN KEPEGAWAIAN PADA BADAN KEPEGAWAIAN DAERAH KABUPATEN BARRU
Nurwina, Nurwina; Badan Kepegawaian Daerah Kabupaten Barru
Firdaus, Muhammad; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
Sudirman, Sudirman; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara, Makassar
2017-04-27
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/83
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AbstrakPenelitian ini membahas dukungan Sistem Aplikasi Pelayanan Kepegawaian (SAPK) online dalam pengelolaan kepegawaian pada Badan Kepegawaian Daerah Kabupaten Barru. Metode kualitatif deskriptif digunakan dengan mengumpulkan data melalui pengamatan, wawancara dan telaah dokumen. Hasil penelitian mengungkapkan beberapa hal antara lain: pendataan pegawai secara keseluruhan melalui SAPK sejak diterapkannya belum pernah dilakukan, namun segala urusan kepegawaian tetap berproses secara inkremental melalui SAPK dan database yang disempurnakan melalui data PUPNS; pengolahan data belum berjalan dengan baik; prosedur dan tata kerja belum dilakukan tepat waktu; SDM pengelola SAPK belum pernah mengikuti pelatihan. Teknologi Informasi sudah cukup baik karena sudah dilengkapi komputer dan juga jaringan internet walaupun dengan bandwidth yang masih rendah. Hal tersebut menunjukkan bahwa Dukungan SAPK online pada BKD Kabupaten Barru belum optimal.Kata Kunci : Pendataan Pegawai, Pengolahan Data, Prosedur, SDM, Teknologi Informasi.AbstractThe problem analyzed in the study was about supportting a Computerised Personnel Management Service System (SAPK) at the Local Personnel Board (BKD) of Barru Regency. This study applied a descriptive method with a qualitative approach. Data was gathered using observation, interview and document analysis.The results of the study revealed several findings, such as: a comprehensive employee data entry through SAPK had not been performed yet, though all personnel data transactions were performed incrementally through SAPK, and database was updated through PUPNS; data processing had not been well-executed; work procedures had not been done on time, and employees managing SAPK had not ever been trained yet. The Information Technology was adequate as it had been equipped with computers and networks, although with quite low bandwidth. This showed that support of online SAPK at BKD of Barru Regency had not been optimum.Keywords :Data entry, data processing, work procedures, human resources and information teknology.
oai:ojs.pkp.sfu.ca:article/102
2021-02-18T02:23:43Z
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Vol. 24 No. 1 (2018): Jurnal Administrasi Negara; 61-76
APPLICATION OF CITIZEN'S CHARTER PRINCIPLE IN DINAS OF INVESTMENT AND INTEGRATED SERVICES ONE DOOR IN GOWA REGENCY
Rani, Renny Puteri Harapan; Sekretariat Daerah Kabupaten Gowa
Imbaruddin, Amir; STIA LAN Makassar
Muttaqin, Muttaqin; STIA LAN Makassar
2018-07-06
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/102
The purpose of this research is to know and analyze the application of citizen's charter principle to the Department of Investment and One Stop Service of Gowa Regency. The research method used is qualitative method. Data collection techniques through interviews, observation and document review. The research informants are 12 people, consisting of Head of Service 1 person, Head of Division 2 persons, Head of Section 4 person, and Service Licensing and Non Licensee 6 people. Processing and data analysis is a qualitative analysis conducted through five stages of data collection, data reduction, data display, data verification, and conclusion. The results show that DPM PTSP Gowa Regency has not fully applied the principle of citizen's charter as the theory of Oliver and Drewry, namely higher service standard, service openness, service information, non-discrimination service, service responsiveness, service grievances, as there is no cooperation with independent oversight agencies and charter signatures (directions) of service; there is no publication of the complete organizational structure with the names of authorized officials and the publication of the cost of services in a munual and online manner; no publication of performance target information and performance performance achievements online; does not yet have a regulation on guarantee of equal rights for the beneficiaries; the absence of requests for service recipient response by the employee for the services provided; the absence of cooperation with independent institutions as mediator between the DPM-PTSP Gowa District with the recipient of service in the event of no agreement on the settlement of complaints or complaints.
oai:ojs.pkp.sfu.ca:article/136
2021-02-16T02:18:19Z
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Vol. 24 No. 1 (2018): Jurnal Administrasi Negara; 33-46
CORPORATE ACCOUNTABILITY IN TAX DISPUTE RESOLUTION: A DOCTRINAL LEGAL STUDY
Arifki, Nindi Achid; Kantor Pelayanan Pajak Pratama Watampone
Azmi, Ilima Fitri; Sekolah Tinggi Ilmu Administrasi Negara Lembaga Administrasi Negara Makassar
2018-06-26
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Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/136
This article attempts to explore deeply on the implementation of corporate accountability in Indonesia in tax dispute resolution. The implementation of corporate accountability in Indonesia is heavily influenced by working relations between manager, owner and corporation. These relations influence the scope of accountability of each form of corporation (with or without legal entity). The limited scope gives a particular consequence toward corporate legal action. Similar to corporate legal action in fulfilling tax duty, the legal subject arrangement as artificial person to represent any corporate legal action that is mentioned in private law concept, also specifically mentioned in Tax Regulation. The discourse on the issue is discussed using doctrinal law research method, by means of hermeneutic approach to translate the doctrine basis. It may be concluded that there is a doctrine of â€lifting the corporate veil†related to the arrangement of corporate accountability in tax dispute resolution so that the selection of corporate law subject is seen from a wider perspective. Corporate accountability is not only limited to the management board but also includes stockholder and corporate leader.
oai:ojs.pkp.sfu.ca:article/166
2021-02-18T02:23:42Z
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Vol. 24 No. 2 (2018): Jurnal Administrasi Negara; 77-88
EFFECTIVENESS OF EMPLOYEES PERFORMANCE AT YOUTH AND EDUCATION EDUCATION DEPARTMENT OF TAKALAR DISTRICT
Mannayong, Jumalia; STIA LAN Makassar
Djafar, Raimurti; Dinas Pendidikan Pemuda dan Olahraga Kabupaten Takalar
2018-08-31
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Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/166
Abstract
The problem discussed in this research is low effectiveness of employee performance in youth education and sport agency of Takalar district. Based on this problem, this study aims to determine the effectiveness of employee performance in youth education and sport agency of Takalar district. The research method is descriptive qualitative. The type of data used in this research is secondary data. In order to obtain objective scientific results, the data is collected by obtaining initial data (raw data) directly and concluding it. is Instrument to gather the data are interviews, observation and document review. The results showed that the effectiveness of employee performance in youth education and sport agency of Takalar district by researching based on the indicators of the work quality, timeline, initiative, work competence and ability to communicate with other stakeholders have been declared effective. Constraints faced such as lack of ability of employees in the mastery of foreign languages and the assignation of employees who are not in accordance with their competence so far can be overcomed by the youth education and sport agency of Takalar district and does not affect the performance of employees
oai:ojs.pkp.sfu.ca:article/190
2021-02-18T02:23:40Z
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Vol. 24 No. 2 (2018): Jurnal Administrasi Negara; 101-114
THE INFLUENCE OF LEADERSHIP STYLE TO WORK ENGAGEMENT AT THE CENTRE FOR WATER RESOURCES RESEARCH AND DEVELOPMENT
Supriatna, Metha Djuwita; STIA LAN BANDUNG
2018-11-05
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/190
The purpose of this research was to analyze the effect of leadership style to work engagement at the Centre for Water Resources Research and Development, Ministry of Public Works and Public Housing. Descriptive and verivicative method are used in this study, with data used in this research was collected by using questionnaire. The respondents were 100 civil servant officer of the Centre for Water Resources Research and Development selected proportionally from each unit of the Centre. The sampling method was convenience sampling. The result of this research showed that situational leadership style at the Centre is selling dimension of leadership style. Findings show that work engagement at the Centre is relatively high. As expected, there is significant effect of the leadership style on work engagement. The relatively medium variance founded from linier effect of leadership styles on work engagement. This implies on the relevance and need for further studies in the future.
oai:ojs.pkp.sfu.ca:article/212
2021-02-18T02:23:37Z
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Vol. 24 No. 3 (2018): Jurnal Administrasi Negara; 149-160
FACTORS THAT INFLUENCE THE PERFORMANCE OF COMPLAINT HANDLING OFFICER (CHO) IN THE WORKING UNIT CALL CENTER TELKOMSEL MAKASSAR
Tamrin, Usman; Infomedia Call Center Telkomsel Makassar
Halim, Halim; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Ahmad, Syarif; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2018-12-18
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Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/212
Abstract
Complaint Handling Officer (CHO) must perform according to the Key Performance Indicator (KPI) set by the company and to this day the Telkomsel Makassar Call Center CHO can successfully achieve the set targets. The purpose of this study is to determine the factors that influence the performance of the Complaint Handling Officer in the Telkomsel Call Center work unit. The research method used is quantitative associative method. This method is used to test whether there is influence fromPersonal Factor, Leadership Factor, Team Factor, System Factor, Contextual / Situational Factor to Performance Complaint Handling Officer at Call Center Unit Telkomsel Makassar. Methods of data analysis of this study are applying normality test, regression analysis, and hypothesis test with the help of SPSS version 21. Partial research results, the relationship of personal factors have no positive and significant effect on the performance of CHO with probability value is 0.592. leadership factors do not have a positive and significant effect on the performance of CHO with a probability value of 0.910. there is a positive and significant influence of team factor on CHO performance with probability value is 0,014. system factor has no positive and significant effect on performance with probability value that is 0,650. there is no positive and significant influence of environmental factor on CHO performance with probability value is 0,878. Simultaneously (F test) all independent variables are personal, leadership, team, system, contextual / situational no significant and significant to CHO performance, with probabiltas value (sign) 0.052. It can be said that personal, leadership, team, system and contextual / situational factors together do not affect CHO performance.
oai:ojs.pkp.sfu.ca:article/301
2021-02-18T02:23:40Z
jurnal_administrasi_negara:art
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Vol. 24 No. 2 (2018): Jurnal Administrasi Negara; 115-126
THE INFLUENCE OF CAPACITY BUILDING ON THE PERFORMANCE OF LOCAL APPARATUR WORK UNITS OF THE GOVERNMENT OF MAKASSAR CITY
Arfah, Sitti Rahmawati; Universitas Muhammadiyah Makassar
2018-11-05
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/301
Capacity development designed to improve the efficiency, effectiveness and responsiveness of organizational performance. This study aims to determine capacity building for the influence of capacitybuilding on the performacelocal apparaturwork units of the governmentmakassar city. The data were analyzed using questionnaire anddocumentation techniques.They were analyzed using multiple regression with partial and simultaneous hypothesis test. The popula-tion consisted of 53 Local Apparatur Work Units of the Government of Makassar City and 106 respondents of each unitLocal Apparatur Work Units of the Government.The results of the results indicate that there is a positive and significant influence of the development of human resources, the strengtehingof organization and the reform of institution on the performance of organization. This means that the performance of Local Apparatur Work Units of the Government of Makassar City is generally influenced, and the reform of institution. This remains are influenced by other factors which are not under the research model.
oai:ojs.pkp.sfu.ca:article/305
2021-02-18T02:23:39Z
jurnal_administrasi_negara:art
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Vol. 24 No. 2 (2018): Jurnal Administrasi Negara; 127-138
THE INNOVATION OF LICENSING ADMINISTRATION MANAGEMENT INFORMATION SYSTEMS IN CAPITAL INVESTMENT OFFICE AND INTEGRATED ONE DOOR SERVICE OF PALOPO CITY
Ulfa, Ulfa; Universitas Andi Djemma
2018-11-05
Policy for Journals That Offer Open Access
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/305
Innovation is the key to success in an organization. Without organizational innovation will not develop, this innovation is intended to improve the performance of public services. Therefore, this study aims to determine the application public service innovation of licencing section in capital investment and integrated one door office of palopo city. The research method used in this study was qualitative research methods, with a descriptive approach. Data obtained from documents, interviews with research informants with a total of 8 people from the Investment Service and One Stop Services in Palopo City and service users representing. The results showed that the innovation of Online Services of Investment Services and One Door Integrated Services of Palopo City was an incremental innovation, but could provide more benefits to the user community. In addition, the implementation had not run optimally, because the people of Palopo were not ready for technology change, and the passive government socialization are the main obstacles in implementing this online system innovation. Therefore, cooperation from all parties is needed. The user community needs to be involved in assessing the government's innovation performance.
oai:ojs.pkp.sfu.ca:article/319
2021-02-18T02:23:38Z
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2021-02-18T02:23:38Z
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Vol. 24 No. 3 (2018): Jurnal Administrasi Negara; 139-148
PUBLIC SERVICE INNOVATION “MOTOR PELAYANAN LORONG TA’’ AT RAPPOCCINI DISTRICT OFFICE OF MAKASSAR CITY
Pratiwi, Mutiara; Badan Pengelola Keuangan dan Aset Daerah Kota Makassar
Syukur, Alam Tauhid; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2018-12-18
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/319
This study aims to find out how the implementation of public service innovation is a case study of Motor Pelayanan Lorong Ta’ at Rappocini District Office of Makassar City. Has the implementation run in accordance with the values of public services or the other way, And what kind of procedures must be carried out by community to use this service. This study used a case study method with a qualitative approach and the unit of analysis in this study were the employees of the Rappocini Sub-district of Makassar City in this case the Head of the Sub-District, Secretary of the Sub-District and Motor Driver of the “Motor Pelayanan Lorong Ta†and some of the Rappocini Subdistrict communities.The results of the study show that the “Motor Pelayaan Lorong Ta†is already good enough just about timeliness,the lack of human resources and infrastructure provided by the sub-district is enough to be an obstacle in the implementation of these innovations so that this innovation cannot be said to be effective and efficient in providing services to the community. Suggestions that can be give to the sub-district is adding more human resources and infrastructure so there is no delay in serving the community and no more wait longer.
oai:ojs.pkp.sfu.ca:article/349
2021-02-18T02:23:35Z
jurnal_administrasi_negara:art
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Vol. 24 No. 3 (2018): Jurnal Administrasi Negara; 189-199
ANALYSIS OF EMPLOYEE PERFORMANCE IN PT. BANK MANDIRI (Persero), Tbk. CENDRAWASIH MAKASSAR BRANCH
Gayatri, Gadis; Call Center pt. Bank Mandiri (Persero) Tbk. Cabang Cendrawasih Makassar
Imbaruddin, Amir; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Muttaqin, Muttaqin; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2018-12-18
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/349
Abstract
The current era of globalization requires companies to always adjust their strategies to changes that occur in order to survive or guarantee the continuity of the company. Human resources are the main role in every company activity. Despite many facilities and infrastructures, without the support of human resources, the company's activities will not run well. To achieve company goals, employees are required to maximize their performance. The purpose of this study was to determine and analyze how employee performance appraisal at PT. Bank Mandiri (Persero) Tbk. Cendrawasih Makassar Branch, with a qualitative approach, and using instruments through interviews, observation and document review. While data collectiotechniques are through interviews, observation and document review. Data processing technique is descriptive analysis. The result of the study shows that most employees finish their work based on the estimated targets and are capable to increase the demand of loan credit. Judging the aspect of the quality of the work, the level of error in completing the work is still low and besides that, each employee complete the work according to the specified objectives. Judging from the timeliness aspect, employees have the ability to complete each job in a timely manner. Judging the aspect of attendance, that employee attendance is relatively high because employees attend the office on time. While in terms of the ability to cooperate, this study found that employees in doing work always establish cooperation with other colleagues and collaborate in a teamwork and maintain good relationship between superiors and subordinates.
oai:ojs.pkp.sfu.ca:article/415
2021-02-18T02:23:36Z
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2021-02-18T02:23:36Z
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Vol. 24 No. 3 (2018): Jurnal Administrasi Negara; 161-176
QUALITY ANALYSIS OF HEALTH SERVICES IN SYECH YUSUF REGIONAL HOSPITAL RADIOLOGY DEPARTMENT GOWA REGENCY
Hasmawati, Hasmawati; Rumah Sakit Umum Daerah Syekh Yusuf Gowa
Kamariah, Najmi; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Syukur, Alam Tauhid; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2018-12-18
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/415
Abstract
This research aims to find out the quality of health services in radiology department of Syekh Yusuf regional hospital in Gowa regency. The thinking model applied this study is the quality of health services which consist of five dimensions, namely reliability, responsiveness, assurance, empathy and physical evidence. The research method used is descriptive quantitative research. The techniques of data collection include questionnaires, interviews, observations, and document review of informants involving 92 patients, a frontline officer, three radiographers and one radiologist. The result shows that the quality of health services in the department of radiology of Syekh Yusuf regional hospital Gowa measured from the five dimensions as follows; The average score for reliability is 4.6; the average achievements for responsiveness and assurance are 4.52 and 4.53 respectively; the average score for empathy is 4.43; and the average score for the achievement of tangibility (physical evidence) is 4.65. Thus, the overall standard of health services in the department of radiology is considered qualified. Therefore, it is expected that the hospital and all the radiology staffs of Syekh Yusuf regional hospital in Gowa enhance the service quality.
Keywords: Service Quality, Health services, Radiology
oai:ojs.pkp.sfu.ca:article/420
2021-02-18T02:23:35Z
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Vol. 24 No. 3 (2018): Jurnal Administrasi Negara; 177-188
HEALTH SERVICE QUALITY IN ACCIDENT AND EMERGENCY DEPARTMENT EGIONAL PUBLIC HOSPITAL MAKASSAR CITY
Gobel, Yunita; Dinas Kesehatan Kota Makassar
Wahidin, Wahidin; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Muttaqin, Muttaqin; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2018-12-18
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/420
Abstract
This study’s focus on service quality of Accident and Emergency (A & E) department at regional public hospital in Makassar City and analyzied service quality dimensions such as time service, 1) Service accuracy, 3) Courtesy and guidance in providing services; 4) Responsibility; 5) Completeness; 6) Ease in getting services. This study is using qualitative descriptive method. Sources of the data were informants as Head of Space, Director/Deputy of Medical Services, Patient of ER (Emergency Room), nurses/midwives and Doctor in Charge of Patients. The data collection techniques were from interviews, observation and document review. The data validity was check using triangulation technique. The results showed in service timeliness dimension was already appropriate according to the 24 hours shift schedule of all of the staff. The accuracy service indicator was in a certain quality category. The staff were always strive to afford mistakes while handling the patients. The politeness and sociability indicators was good enough, according to how they treat the patuents with 5S principle. Eventhough the communication technique still needs to be fixed. The responsibility indicator assesment was in a good category due to assurance of patient safety. The completeness indicators was in a good category due to the clean hospital area and the facilities were already complete but employees needs to maintain the facilities. In the ease in getting services indicator which has a certain quality due to the complete supporting facilities that made service easier and convenient serve services also not convoluted.
oai:ojs.pkp.sfu.ca:article/521
2021-02-18T02:23:34Z
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Vol. 25 No. 1 (2019): Jurnal Administrasi Negara; 1 - 18
A MENTAL REVOLUTION IMPLEMENTATION:
Yapardy, Nirwati; Pusat Pelatihan dan Pengembangan dan Kajian Manajemen Pemerintahan
2019-05-02
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/521
Abstract
The effect of mental revolution training can be observed on individual, and at organizational level. The aims of this study are 1) to investigate the sustainability of participants improvement after mental revolution training; 2) to analyze factors that influence the continuity or discontinuity of the improvements, and lastly, 3) to identify changes that occur after mental revolution training. The research used desciptive qualitative approach. Data were obtained from interviews and documentation on 12 respondents. The results of the study found that from 12 mental revolution projects, only nine projects were still ongoing and three did not reach the initial target. There were three impending factors that affect the continuity and discontinuity, i.e. characteristics of individuals, organizations or work environment (coworkers, superiors, work equipment, and workload), and the last factor was training. Improvements after training were observable from two aspects. First, changes at individual levels. Second, changes on work results or quality of work. However, findings from previous studies found that the sustainability of individual projects only occurred at short-term levels or discontinued when participants completed the training. Factors that influence the sustainability of alumni projects are the quality of change projects, the existence of mid-term and long-term achievement milestones, support from leaders (mentors), mutations and effective teamwork.
oai:ojs.pkp.sfu.ca:article/539
2021-02-18T02:23:30Z
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Vol. 25 No. 1 (2019): Jurnal Administrasi Negara; 72-88
INFLUENCE OF ORGANIZATIONAL CULTURE ON THE PERFORMANCE OF NAGARI GOVERNMENT APPARATUS IN MANAGING NAGARI FINANCIAL IN TANAH DATAR REGENCY
Reni, Mutia; Universitas Negeri Padang
2019-06-17
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/539
The purpose of study was to analyze the influence of organizational culture on the performance of nagari government apparatus in managing nagari financial in tanah datar regency. Background of this study was still poor performance of nagari government apparatus in managing nagari financial that there was in Tanah Datar Regency. This study used quantitative method. This study was conducted to 75 nagari government in Tanah Datar Regency with total population as many as 600 people consisted of walinagari, nagari secretary, nagari treasurer, and five head of nagari affairs. The sample in this study consisted of 248 respondents determined with slovin formula. The data of this study collected through questionnaire with likert scale measurement. Data of this studi were analyzed with Multiple Linear Regression Test. The result in this study showed that organization culture variabel, both simultaneously and partially significantly influence the nagari financial management in Tanah Datar Regency
oai:ojs.pkp.sfu.ca:article/543
2021-02-18T02:23:27Z
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Vol. 25 No. 2 (2019): Jurnal Administrasi Negara; 141-159
THE STRATEGY OF TRANSFORMING BANDUNG INTO A DISABILITY-FRIENDLY CITY: A PERSPECTIVE OF PUBLIC SERVICE ACCESSIBILITY
Dawud, Joni; STIA Lembaga Administrasi Negara Bandung
Mursalim, Siti Widharetno; STIA Lembaga Administrasi Negara Bandung
Anomsari, Endah Tri; STIA Lembaga Administrasi Negara Bandung
Taufik, Nur Imam; STIA Lembaga Administrasi Negara Bandung
2019-11-06
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Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/543
The basis of this research begins with problems related to services for persons with disabilities that occur especially in the city of Bandung. Indonesian citizens with disability have the right to live independently. The right can only be fulfilled if the accessible public facilities are sufficiently available. Understanding the needs, Bandung City government has set a plan to transform the city into a disability-friendly one by taking several actions, most notably is building public facilities which can be used by everyone. However, the empirical data gathered on the field showcases that public facilities are not accessible by people with disability yet, particularly since they have not met the universal design which applies internationally. The approach in this study is qualitative by conducting observations, in-depth interviews and literature studies. As for the results of the study, there are challenges and strategies to transform Bandung into a disability-friendly city. There are several apparent challenges, such as how bureaucracy and society in the city are lack of awareness about the rights of people with disability. The coordination and communication among actors who are involved in public facilities development are not efficient yet, which results in the ineffective implementation of public service provision. The change of regional legislative and executive head also influences the progress of regional law-making regarding public service which is more considerate of people with disability.In the midst of the challenging situation, realising Bandung as a disability-friendly city is a plausible goal to achieve, with the appropriate strategies as its condition. This research aims to discuss strategies that can be used to transform Bandung into a disability friendly city.
oai:ojs.pkp.sfu.ca:article/553
2021-02-18T02:23:33Z
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Vol. 25 No. 1 (2019): Jurnal Administrasi Negara; 19-35
ANALYSIS OF FACTORS INFLUENCING TAXPAYER COMPLIANCE AT BULUKUMBA SMALL TAX OFFICE
Santuo, Santuo; Direktorat Jenderal Pajak
2019-05-14
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/553
Taxpayer compliance is influenced by several factors, including tax regulation comprehension of taxpayer, service quality of tax authorities and tax audits. This study aims to determine the effect of tax regulation comprehension of taxpayer, service quality of tax authorities and tax audits of taxpayer compliance at Bulukumba Small Tax Office. The number of samples used as respondents in this study are 100 taxpayers at Bulukumba Small Tax Office. Data collection technique used is through questionnaire. Data analysis used is through multiple linear regression analysis with partial and simultaneous hypothesis tests. The results indicate that there is a positive and significant influence on tax regulation comprehension of taxpayer, service quality of tax authorities and tax audits of taxpayer compliance. This means that taxpayer compliance at Bulukumba Small Tax Office is generally influenced by tax regulation comprehension of taxpayer, service quality of tax authorities and tax audits, and the others is influenced by other factors not included in this research model.
oai:ojs.pkp.sfu.ca:article/594
2021-02-18T02:23:31Z
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2021-02-18T02:23:31Z
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Vol. 25 No. 1 (2019): Jurnal Administrasi Negara; 55 - 71
PUBLIC OPINION ABOUT THE NEEDS OF PUBLIC TRANSPORTATION IN MUARA BUNGO JAMBI PROVINCE
Anggraini, Zepa; Sekolah Tinggi Ilmu Administrasi Setih Setio
2019-05-31
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/594
Discussions about public transportation are inseparable from the global definition of public transport or transportation activities that serve the public or the general public. It appears that public transportation arises because of traffic congestion effects, so that five transportation diseases arise, namely congestion, chaos, pollution (air and noise), accidents and high costs. Effective public transportation systems in some developed countries are supported by the involvement of enormous government subsidies. This study aims todetermine the level of public interest in the availability of public transportation facilities in Muara Bungo. The type of research used is descriptive quantitative research. This analysis uses data processing in the form of scoring and uses statistical analysis using SPSS software. 16. The level of public interest in the availability of public transportation facilities in Muara Bungo, based on findings from 300 sample respondents, 97% of respondents have a supporting opinionthe implementation of the Public Transportation System in Muara Bungo area. The form of preference (choice) of the Muara Bungo Moda public transportation mode, from the research findings, shows that the choice of respondents in the type of vehicle suitable for public transportation is Intermediate Bus by 43%. Theoretically, this type of research can be used as a preliminary study in developing public policy. For the Bungo District Government, it is necessary to conduct a study of the public transportation systemfeasilibily, referring to research findings that show the high interest of respondents on public transportation facilities.
oai:ojs.pkp.sfu.ca:article/605
2021-02-18T02:23:32Z
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2021-02-18T02:23:32Z
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Vol. 25 No. 1 (2019): Jurnal Administrasi Negara; 36-54
THE EFFECT OF LEADERSHIP TRAINING PROGRAM WITH NEWEST PATTERN AND MO’ODELO LEADERSHIP ON PUBLIC SERVICES QUALITY IN GORONTALO PROVINCIAL GOVERNMENT
Ibrahim, Irfan; Badan Pendidikan dan Pelatihan Provinsi Gorontalo
2019-05-23
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/605
The purpose of this study was to investigate the effect of the improved leadership training program designed for lower level public service managers on the quality of public service in which the local wosdom of Mo’odelo leadership was treated as an intervening variable. This research employed a qualtitative approach using an explanatory survey technique. Data were collected through questionnaires and interviews. The were analysed using PLS (Partial Least Square) technique with the help of SmartPLS 3.1 software. The population consisted of lower level managers within the Gorontalo Provincial Government and ASN personnel at the Gorontalo Province Training Agency amounting to 520 people. Eighty-four sample respondets were drawn from the population. The results showed that: (1) the Newly improved leadership program for lower level did not directly affect on Public Services Quality; (2) the effect of the new leadership program on Public Services quality was mediated by indigenous Leadership Competency called Mo’odelo. This study therefore recommends that Gorontalo Provincial Government should complement the leadership development program with Mo'odelo as local wisdom if the objective is to include improvement of public service quality.
oai:ojs.pkp.sfu.ca:article/619
2021-02-18T02:23:26Z
jurnal_administrasi_negara:art
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2021-02-18T02:23:26Z
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Vol. 25 No. 2 (2019): Jurnal Administrasi Negara; 160-175
THE PERFORMANCE OF FAMILY PLANNING COUNSELORS TOWARDS DEPARTMENT OF POPULATION CONTROL AND FAMILY PLANNING IN MAKASSAR CIT
Thahier, Rohana; Sekolah Tinggi Ilmu Administrasi Negara LAN Makassar
Haris, Rima Melati; Badan Pusat Statistik Kota Makassar
2019-11-07
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/619
Family planning counsellors are an important factor in carrying out family planning programs, but the performance of family planning counsellors towards Department of Control of Population and Family Planning in Makassar City are still not optimal. Based on these problems, this research aims to determine and analyse the performance of family planning counsellors at the Department of Control of Population and Family Planning in Makassar. The research method used in this research is descriptive quality method. Data collection methods used in this research are interviews, document review and observation. Meanwhile, data collection instruments used in this research are interview guidelines, guidelines for reviewing documents and observation guidelines. Moreover, data analysis techniques used in this research are conducted by means of data reduction, data presentation, conclusions drawing and verification. After that, the validity of the data is tested by using the triangulation technique. The results of this research indicated that the overall performance of family planning counsellors was in a good category but there were still several indicators that need to be improved to maximize the performance of family planning counselors.
oai:ojs.pkp.sfu.ca:article/633
2021-02-18T02:23:30Z
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Vol. 25 No. 2 (2019): Jurnal Administrasi Negara; 89-104
TAX AUDITORS PERFORMANCE: THREE VARIABLES EXPLAINING TOP TAX ACCOMPLISHMENT
Santuo, Santuo; Direktorat Jenderal Pajak
2019-08-30
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/633
Tax audit success is determined by performance of tax auditors. Therefore, to achieve optimal tax audit results, some efforts are needed to increase performance of tax auditors. Performance of tax auditors is influenced by several factors, including professionalism, work experience and organizational commitment of tax auditors. Several previous studies have shown that professionalism, work experience and organizational commitment influence performance of tax auditors. But there are also some previous studies show professionalism, work experience and organizational commitment do not influence performance of tax auditors. This study aims to determine the effect of including professionalism, work experience and organizational commitment on performance of tax auditors at Bulukumba Small Tax Office. The Population of this study are 37 tax auditors at Bulukumba Small Tax Office. The number of samples is determined by total sampling technique, which is taking all the population of 37 respondents. The data collection technique is questionnaire. Data analysis used is through multiple linear regression analysis with partial and simultaneous hypothesis tests. The results indicate that there is a positive and significant influence on professionalism, work experience and organizational commitmentto performance of tax auditors. This means that performance of tax auditors at Bulukumba Tax Office is generally influenced by professionalism, work experience and organizational commitment of tax auditors and the others is influenced by other factors not included in this research model
oai:ojs.pkp.sfu.ca:article/699
2021-02-18T02:23:29Z
jurnal_administrasi_negara:art
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2021-02-18T02:23:29Z
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Vol. 25 No. 2 (2019): Jurnal Administrasi Negara; 105-122
THE QUALITY OF PUBLIC SERVICE IN SUBDISTRICT OFFICE TABIR ULU MERANGIN REGENCY
Susanto, Joko; Sekolah Tinggi Ilmu Administrasi Setih Setio Muara Bungo
Anggraini, Zepa; Sekolah Tinggi Ilmu Administrasi Setih Setio Muara Bungo, Jambi
2019-09-15
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/699
The delivery of public services is an attempt by the State to fulfill the basic needs and civil rights of every citizen of the goods, services, and administrative services provided by the public service providers. This study aims to determine how the quality of public service in subdistrict office tabir ulu merangin regency. Method This research uses descriptive research with a qualitative approach. Research data collection techniques by observation, interview and document review with informants totaling seven people. The results showed that the quality of public services in the Tabir Ulu Sub-District Office has not been well implemented overall, judging by the five dimensions of quality of public services, which are tangible, reliability, responsiveness, assurance, and empathy. Tangible, the waiting room is not yet equipped with air conditioning such as air conditioning, so that people do not feel comfortable in the waiting room. Reliability, the speed of employees in administrative management has been classified as good, seen from the ability and expertise in the use of technology in the office as a tool in the process of serving the community. Responsiveness, in serving the community, cannot yet be fully felt by the community, because officers in performing services are not in accordance with the right time and there are still some complaints from the community that cannot be responded quickly. Guarantees, there are still services that have not been guaranteed to be completed within the allotted time. Empathy, special treatment is still found for people who have kinship relations.
oai:ojs.pkp.sfu.ca:article/722
2021-02-18T02:23:26Z
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2021-02-18T02:23:26Z
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Vol. 25 No. 3 (2019): Jurnal Administrasi Negara; 194 – 211
A COMPETENCY IN IMPLEMENTING THE MEDIUM TERM EXPENDITURE FRAMEWORK (KPJM) OF BUDGET FIELD ON FINANCIAL AND REGIONAL INCOME DEPARTMENT OF WEST SULAWESI
Andira, Tri Susanti Resqi; BADAN PENGELOLAAN KEUANGAN DAN PENDAPATAN DAERAH PROV. SULBAR
Basri, Muhammad; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Halim, Halim; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2019-12-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/722
This study aims to determine the extent of the readiness of the competency of the Civil Servant (ASN) in the implementation of the Budget Sector Medium Term Expenditure Framework (KPJM) of budget field on financial and regional income department of west sulawesi. The method used in this study is a qualitative method with a descriptive approach, where this study uses interview guidelines as the main instrument of data collection. The informants in this study came from the staff of the budget department of BPKPD west sulawesi one person, secretary of BPKPD one person, the head of the budget department one person, the head of the sub-sector of the budget three people, the budget staff seven person. The results of the research are that the Medium Term Expenditure Framework system program is ready to be applied in the Budget Sector of the West Sulawesi Province Finance and Regional Revenue Management Agency as one of the needs in streamlining the management of the budgeting process, as well as the required competencies which have been a concern in terms of the ability to operate the Medium Term Expenditure Framework system is ready, only a little constrained by the absence of socialization or training and the absence of work guidelines for the application of (KPJM) as a reference for operating the (KPJM) system.
oai:ojs.pkp.sfu.ca:article/774
2021-02-18T02:23:28Z
jurnal_administrasi_negara:art
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Vol. 25 No. 2 (2019): Jurnal Administrasi Negara; 123-140
THE RELATIONSHIP BETWEEN NURSES THERAPEUTIC COMMUNICATION WITH INPATIENT SATISFACTION AT THE WOTU HEALTH CENTER IN EAST LUWU REGENCY
achmad, Helmy kahar; Administrasi pelayanan kesehatan
Wahidin, Wahidin; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara Makassar
Halim, Halim; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara Makassar
2019-11-04
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/774
One of the factors that affects patient satisfaction in health care is the communication done by healthcare personnel. The purpose of this research is to analyse the therapeutic communication relationship of nurses from the aspect of openness, empathy, nursing support, positive attitudes of nurses and equality between nurses and patients with the satisfaction of inpatient patients in Wotu Puskesmas Luwu Timur district. the type of research is analytical observational research, with cross sectional study design. The population and samples in this study were 87 respondents (saturated samples) with Purposive Sampling technique. The results of this study showed that the therapeutic communication of nurses from the aspect of openness, empathy, nursing support, positive attitudes of nurses and equality between nurses and patients are linked closely to the patient satisfaction in Wotu Puskesmas. The Wotu Puskesmas can increase patient satisfaction by increasing the skills of nurses in the Wotu Puskesmas inpatient installation.
oai:ojs.pkp.sfu.ca:article/889
2021-02-18T02:23:25Z
jurnal_administrasi_negara:art
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2021-02-18T02:23:25Z
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Vol. 25 No. 3 (2019): Jurnal Administrasi Negara; 212-228
EVALUATION OF HOME CARE PROGRAM IMPLEMENTATION IN THE BARA-BARAYA PUSKESMAS MAKASSAR CITY
Haswira, Ma'mur; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Wahidin, Wahidin; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Ahmad, Syarif; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2019-12-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/889
Home care services at midnight many residents complained and there is no distribution of home care officers at the Bara-Baraya Public Health Center in Makassar. The focus of research in this study is the evaluation of the implementation of home care programs at the Bara-Baraya Public Health Center in Makassar City. This study aims to evaluate the implementation of home care programs at the Makassar City of Bara Baraya Health Center. The approach used in this study is a qualitative approach that describes and observes deeply the evaluation of the implementation of home care programs at the Makassar City of Bara Baraya Health Center. This research also uses applied research design. The data source in this study was taken from four home care officers at the Bara-Baraya Public Health Center in Makassar City and four people who use home care services. The results showed that the input sub-variables can be quite good. Medical devices such as thermometers, tensimeters, and stethoscopes function properly and are suitable for use in home care health services. Then operational funds such as staff salaries are paid according to the number of visits to the community. The doctor for Rp. 100,000 / visit and nurses 75,000 / visit. But in the aspect of home care officers is still inadequate. Home care workers have a dual role between serving the community at the puskesmas, as well as serving the community at the residence. In the process sub-variables, it can be quite good. In the call center aspect, people can easily call the call center because this service is toll free. Home visits and observations have been carried out carefully. But the division of duties of home care officers is not optimal. In the output sub-variable, it can be said to be good because the public can directly benefit from home care services.
oai:ojs.pkp.sfu.ca:article/923
2021-02-18T02:23:24Z
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2021-02-18T02:23:24Z
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Vol. 25 No. 3 (2019): Jurnal Administrasi Negara; 176-193
OBEDIENCE OF CLINICAL PHARMACY SERVICES IN RSUP DR. WAHIDIN SUDIROHUSODO
Djamaluddin, Furqan; Rumah Sakit Umum Pusat Dr. Wahidin Sudirohusodo Makassar
Imbaruddin, Amir; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Muttaqin, Muttaqin; Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2019-12-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/923
Clinical pharmacy service is one of the patient-oriented health services so that it needs to be done in accordance with clinical pharmacy service standards to create quality and quality services. The purpose of this study was intended to find out how compliance with Clinical Pharmacy Services at RSUP Dr. Wahidin Sudirohusodo is in accordance with eleven clinical pharmacy service indicators based on Minister of Health Regulation No. 72 of 2016. The research method uses qualitative approach. Data collection was conducted at Dr. RSUP Wahidin Sudirohusodo Makassar with in-depth interviews, observation and documentation. The research informants were the Head of Pharmacy Installation, the Person in charge of Drug Information Services, the Responsible Department of Depos, Pharmacists, and Patients. The results found that ten indicators of clinical pharmacy services were assessment and prescription services, tracking drug use history, drug reconciliation, drug information services (PIO), counseling, visite, Drug Therapy Monitoring (PTO), Monitoring of Drug Side Effects (MESO), Evaluation Drug use (EPO), dispensing sterile preparations; and Monitoring of Drug Levels in Blood (PKOD) has been carried out well although there are still indicators that are not optimal. Only one indicator that has not yet been implemented is monitoring blood drug levels because it is constrained by the financing of facilities and infrastructure which are quite expensive. Compliance Clinical Pharmacy Services at RSUP Dr. Wahidin Sudirohusodo Makassar has done quite well but there are still a few things that need to be addressed by the hospital, including the need to increase human resources, scheduling more intense visite, adequate budgeting for the procurement of medical devices and educational media products.
oai:ojs.pkp.sfu.ca:article/976
2021-02-18T02:23:23Z
jurnal_administrasi_negara:art
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2021-02-18T02:23:23Z
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Vol. 25 No. 3 (2019): Jurnal Administrasi Negara; 246-262
EVALUATION OF APPLICATION OF LABOR HEALTH EXAMINATION IN THE BIG DEVELOPMENT OF SAFETY AND HEALTH MAKASSAR CITY
Ridwan, Ridwan; P3K MAKASSAR
Kamariah, Najmi; Sekolah Tinggi Ilmu Administrasi-Lembaga Administrasi Negara Makassar
2019-12-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/976
Abstract
Health inspection activities on the workforce is still a challenge in its application because no initial health checks and special health checks on the workforce. Based on these considerations, this study aims to evaluate the application of labor inspection in the Center for Occupational Safety and Health Development, in accordance with Minister of Manpower and Transmigration No. 02 of 1980 concerning health checks and work safety management. The research method used was qualitative discussion material that discussed health issues at the Center for Occupational Safety and Health Development. Data sources analyzed were the results of interviews, direct observations in the field of services, the general field of labor and document review at the Makassar Center for Occupational Safety and Health Development. Research results related to the implementation of medical examinations in companies are still ineffective because they apply initial and special health examinations, the discussion offered by researchers for BBPK3 to revise or amend, Law No. 1 of 1970 concerning work safety and the application of ISO 15189 on clinical laboratory accreditation so that companies can examine initial, periodic and special occupational health, examine the workforce health of workers to improve efficiency and improve workforce performance higher.
Keywords : Health Check, Occupational Health and Safety
oai:ojs.pkp.sfu.ca:article/1046
2021-02-20T02:25:53Z
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Vol. 25 No. 3 (2019): Jurnal Administrasi Negara; 229-245
GOVERNMENT COMMUNICATION THROUGH HASHTAG #ENERGIBERKEADILAN IN THE SOCIAL MEDIA OF THE MINISTRY OF ENERGY AND MINERAL RESOURCES
Ramadani, Thoriq; Kementerian ESDM-STIA LAN Jakarta
2019-12-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1046
This research aims to determine government communication through the hashtag #EnergiBerkeadilan on social media Ministry of Energy and Mineral Resources (EMR). Research with a qualitative approach with a case study method on social media Ministry of EMR, d ata collection techniques with primary and secondary data. Primary data from interviews with key informants and secondary data in the form of literature reviews such as journals, books and related regulations. The results of the research revealed that the hashtag #EnergiBerkeadilan is a summary of Article 33 of the 1945 Constitution and President Joko Widodo's Nawa Cita, which is a tagline from the Ministry of EMR and is continued to become a hashtag on social media of the Ministry of EMR. The hashtag #EnergiBerkeadilan (1) was considered not to change how we spoke verbally or non-verbally on social media, (2) it became a campaign related to programs and performance achievements of the EMR sector on social media Ministry of EMR, (3) it could be used or made content search sources, (4) require activities that are planned and carried out broadly, to become a new means of social networking hashtag #Energiberkeadilan which makes people interested in participating in these activities, and (5) the Ministry EMR regularly carries out Temu Netizen activities, to change how build virtual communities.
oai:ojs.pkp.sfu.ca:article/1115
2021-12-08T12:07:03Z
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2021-12-08T12:07:03Z
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Vol. 26 No. 2 (2020): Jurnal Administrasi Negara; 161-176
PHENOMENOLOGY STUDY OF INTERPERSONAL RELATIONSHIP OF NURSES-PATIENTS WITH EMERGENCY SERVICES IN THE EMERGENCY INSTALLATION OF THE HOSPITAL H. ANDI SULTHAN DAENG RADJA BULUKUMBA
Abdul Rahman; Politeknik STIA LAN Makassar
Ismail Said; STIA LAN Makassar
Rohana Thahier; STIA LAN Makassar
2020-08-30
Policy for Journals That Offer Open Access
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1115
Emergency nurses are those who interact firstly with patients who need continuous care from healthcare providers. With high numbers of patients, high level of workload, and also high-paced and stressful working environment, these nurses are demanded to be professional. Unfortunately, literature discussing the nurses’ experiences regarding emergency care has been lacking. This study used qualitative method with phenomenology research design. The data was obtained through in-depth interview, by which interview guidance was used as primary instrument. This study involved 6 (six) nurses from emergency department of the hospital that consisted of one chief nurse and five charging nurses. This study resulted in three themes, including emergency room nurses experience, interpersonal relationships of nurse-patient/ family, and also emergency nurses hopes. The first theme resulted in subthemes: (1) emergency nurses felt uniqueness, (2) satisfying experience and motivated, (3) unpleasant experiences. The second theme included subthemes: (1) interpersonal relationships between nurses and patients/ families were important, (2) all respondents lack of knowledge regarding Peplau’s Theory of Interpersonal Relationship. The third theme resulted in subthemes: (1) Hopes related to prosperity or salary, and (2) wishes regarding continuous education and trainings. This study recommended revision of operational standard of patient reception in emergency room, provision of reporting sheet regarding violence to helatcare providers, complaint management training, endeavors to increase nurses’ salary, and continuous education training for emergency nurses.
oai:ojs.pkp.sfu.ca:article/1117
2020-07-14T06:48:02Z
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Vol. 26 No. 1 (2020): Jurnal Administrasi Negara; 1-22
FACTORS INFLUENCING TAXPAYER COMPLIANCE AFTER IMPLEMENTATION OF GOVERNMENT REGULATION NUMBER 23 OF 2018
Santuo, Santuo; Direktorat Jenderal Pajak
2020-07-06
Policy for Journals That Offer Open Access
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1117
Taxpayer compliance is one of the determining factors in achieving tax revenue. The government has made efforts to improve taxpayer compliance. One of the efforts is by issuing Government Regulation Number 23 of 2018. This study aims to determine the effect of the tax rate changes, the application of the principle of tax fairness and tax socialization application on taxpayer compliance in the Bulukumba Tax Office after the implementation of Government Regulation Number 23 of 2018. The number of samples/respondents in this study are 120 taxpayers at Bulukumba Tax Office, which determined by cluster random sampling technique from three districts in the Bulukumba Tax Office Area. This study used questionnaire as data collection instrument. For Data analysis, researcher used multiple linear regression analysis with partial and simultaneous hypothesis tests. The results indicate that tax rates, the principle of tax fairness and tax socialization had a positive and significant effect on taxpayer compliance. This means that taxpayer compliance at Bulukumba Tax Office after the implementation of Government Regulation Number 23 of 2018 generally influenced by the tax rate changes, the application of the principle of tax fairness and tax socialization and the others influenced by other factors not included in this research model
oai:ojs.pkp.sfu.ca:article/1145
2021-02-10T03:45:41Z
jurnal_administrasi_negara:art
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2021-02-10T03:45:41Z
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Vol. 26 No. 1 (2020): Jurnal Administrasi Negara; 23-45
DETERMINANTS OF SUCCESSFUL CIVIL SERVICE REFORM IN CHINA 1980-2010 PERIOD
Seno, Ramadhani Haryo; Sekretariat Jenderal Kementerian ESDM
2020-12-31
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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1145
Focus of this research is to describe civil service system reform process in one country, by finding the detreminants of successful factors in transforming and developing civil service system in China. Descriptive qualitative analysis by study literature and examining secondary data as a data collection method use in this research. The result show that there are four determinants of successful: political, legal, bureaucratic, and economic factors. Best practices can be adopted from every factor (1) The political factors such as commitment, consistency, and leadership ability (2) The legal factors such as; Related to the main rules, supervision, and approval, (3)The bureaucratic factors such as: professionalism, implementation of a merit system, and improving welfare, and (4) The economic factors such as: pragmatic policy selection and economic development that encourage investment
oai:ojs.pkp.sfu.ca:article/1166
2020-12-31T15:46:06Z
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2020-12-31T15:46:06Z
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Vol. 26 No. 1 (2020): Jurnal Administrasi Negara; 46-67
EVALUATION OF E-TENDERING IMPLEMENTATION AT REGIONAL PROCUREMENT SERVICE UNIT OF MINISTRY OF FINANCE IN SOUTH SULAWESI PROVINCE
Salupra, Yohanis; Politeknik STIA LAN Makassar
2020-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1166
The implementation of government procurement of goods / services through e-tendering in Indonesia is still experiencing several problems. As with the implementation of e-tendering at the Regional Procurement Service Unit of the Ministry of Finance of South Sulawesi Province, which experienced a failed tender. In 2016, the number of failed tenders was as many as six failed tender packages amounting to IDR 4,695,581,000.00. Then in 2017, the number of tender packages failed as many as four packages amounting to IDR 36,531,445,000.00. In 2018, four packages experienced failed tenders valued at IDR 23,407,124,000.00. Until August 2019, there were two failed tenders with a value of IDR 2,061,932,000.00. In addition, there are still suppliers' conspiracy to participate in tenders. This study aims to evaluate the implementation of E-Tendering at the Regional Procurement Service Unit of the Ministry of Finance of South Sulawesi Province using a qualitative descriptive approach through interviews, observation and documentation study. The results showed that there was a delay in the completion of the tender, and the implementation of the reverse auction was not in accordance with the provisions. Adequacy of costs and results in the implementation of e-tendering has been fulfilled and there is also an even distribution of activities and benefits for all parties directly involved in the e-tendering process. The satisfaction of the parties in implementing e-tendering is the ease of system access, open competition and processes, and the ability to reduce workloads. Network maintenance that interferes with the tender schedule, the fairness of the Pokja ULPD honorarium, and the process of providing an explanation are not in accordance with the provisions. The implementation of e-tendering at the Regional Procurement Service Unit of the Ministry of Finance of South Sulawesi Province has been carried out quite well but there are still several things that need to be addressed, including the ad hoc status of the ULPD Working Group, competency of the parties, coordination between PPK and Pokja ULPD, network maintenance, fairness of value. honorarium for Pokja ULPD, and implementation of the stages of giving explanations..
oai:ojs.pkp.sfu.ca:article/1178
2022-02-02T00:38:05Z
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Vol. 26 No. 3 (2020): Jurnal Administrasi Negara; 223-248
IMPROVING THE QUALITY OF UNIVERSITY THROUGH STRATEGIC PLANNING
Intan Putri Azhari; Universitas Muhammadiyah Riau
Bustamin; IAIN Batusangkar
2022-01-21
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1178
Achieving accreditation for higher education in Indonesia remains the main goal to be achieved in both public and private locations. Due to the complexity of complying with the indicator standards set by BAN-PT, the accreditation process often becomes a nuisance for universities. This is especially true for universities that do not yet have a good strategic plan. To meet these dates, they are often manipulated to get the maximum accreditation rating, but unfortunately, objectivity is sacrificed. The purpose of this paper is to analyze the improvement in the quality of universities in Indonesia. This article uses a research library that uses a qualitative descriptive approach that collects secondary data in the form of journals and related documents and then analyzes it using Creswell analysis. The results showed that the government has made efforts to improve the quality of universities in Indonesia through the
quality assurance system, including SPMI, SPME, and PD Dikti. SPME innovations continue to be carried out, ranging from seven standards to nine criteria. To support the implementation of SPMI and SPME, each university needs to show strong commitment and be supported by the availability of good strategic planning, as literature research shows the importance of strategic planning to improve the quality of higher education.
oai:ojs.pkp.sfu.ca:article/1193
2020-12-31T16:15:50Z
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Vol. 26 No. 1 (2020): Jurnal Administrasi Negara; 94-113
IMPLEMENTATION OF SIPEDIS (SISTEM PENEGAKAN DISIPLIN) APLICATION IN THE KPPBC TMP B MAKASSAR
Saktiawan, Iwan; Politeknik STIA LAN Makassar
2020-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1193
The Directorate General of Customs and Excise, in this case the Office of Makassar Customs and Excise Supervision and Service Office has set up a mechanism for enforcing discipline on officials and employees in all work units which has started to be implemented. In that way, discipline in uniform and sports clothing (for Friday morning gymnastics exercise), discipline in attendance and working hours, and discipline in attitude and behavior could be maintained. The problem that occurs inits implementation is that the process of recording employee violations by the Disciplinary Enforcement Team is still in manual mode, not paperless, and requires transparency that can be accessed in real time over the discipline control of all employees. The purpose of this study is to create an application system for recording violations in an electronic discipline enforcement process that makes it easy for the Disciplinary Enforcement Team to conduct violation administration. This research is a form of applied research conducted with a qualitative approach. Data were collected through observation, interviews, document reviews, and documentation in order to obtain information regarding the development of employees. Three informants were involved in this study. This research resulted in an application as a solution to facilitate the implementation of disciplinary processes that are based on applications, accessible via mobile devices, thus, expected to improve employee discipline, as well as a means of monitoring by leaders about the scale of discipline violations. Therefore, for effective enforcement of employee discipline within the organization, it is necessary to use SIPEDIS (Discipline Enforcement System) as a means that is able to provide convenience in its implementation.
oai:ojs.pkp.sfu.ca:article/1213
2022-02-02T00:38:05Z
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Vol. 26 No. 3 (2020): Jurnal Administrasi Negara; 267-287
THE CULTURE INTERNALIZATION WORK BASED ON LOCAL WISDOM OF CIVIL SERVENTS AT REGIONAL SECRETARIAT OF TAKALAR DISTRICT
Pakaya Idris, A Rahmat; Sekretariat Daerah Kabupaten Takalar
Halim, Dr; Politeknik Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
Samboteng, Dr Lukman; Politeknik Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Makassar
2022-01-21
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Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1213
Culture Internalization Work of Civil Servant it is very important to make improvements to change the attitudes and behavior of civil servants in order to achieve higher work productivity in the face of future challanges. The purpose of this study was to determine the Internalization of Work Culture Based on Local Wisdom of Civil Servants at the Ragional Secretariat of Takalar Regency. The approach used in this research is a qualitative research method. The informants who become the source of information were 15 people. The results showed that the Internalization of the Work Culture of Civil Servants at the Ragional Secretariat of Takalar Regency was good enough based on the results of interviews and observations of researchers while carrying out the research, while the Internalization of work culture value of akkareso tojeng-tojeng (professional), work culture value of assamaturu, sipammaling-malingi (synergy), work culture value of sipakatau, sipakainga' and sipakalabbiri' (work ethic), work culture value of siri' na pacce (integrity), and work culture value of toddopuli (innovative) at the Ragional Secretariat of Takalar Regency, it is already good based on the results of the researchers interviews with informants and the results of the researchers observations, although with some notes related to challanges that hinder the application of these work cultural values.
oai:ojs.pkp.sfu.ca:article/1216
2021-12-08T12:07:03Z
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Vol. 26 No. 2 (2020): Jurnal Administrasi Negara; 198-222
THE IMPLEMENTATION OF COVID-19 PATIENT TREATMENT PATHWAY BY HEALTHCAREWORKERS AND GOVERNMENT TASKFORCE IN BULUKUMBA REGENCY
Wahida; Dinas Kesehatan Kab. Bulukumba
Muhammad basri; Politeknik STIA LAN Makassar
2020-08-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1216
Corona Virus Diasease-2019 or COVID-19 is infectious disease that spreads. Government has responded and issued pathways as guidance. During the implementation of the pathways, several obstacles have been encountered by healthcare workers and government taskforce in Bulukumba. This study aimed at evaluating the implementation of the COVID-19 patients treatment performed by the workers and the taskforce.
This study used qualitative approach with cse study design. The data of this study was obtained through structured interview and document review. There were 12 informants, consisting of healthcareworkers from Bulukumba public hospital and Health Department of Bulukumba. The data was analyzed through Miles & Huberman approach and thematic analysis.
The study showed that the pathway of COVID-19 patient treatment has not been implemented optimally due to lack of dissemination. Inconsistent between central and local governments and negative stigma by communities became obstacles in its implementation. Lesson learnt from the implementation included coordination across sectors and facilities/equipment are crucially needed. This study recommended the obedience to pathways by healthcareworkers and any taskforces, government concistency, coordination and cooperation in handling similar communicable diseases in the future.
oai:ojs.pkp.sfu.ca:article/1226
2020-12-31T16:35:46Z
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Vol. 26 No. 1 (2020): Jurnal Administrasi Negara; 68-93
ICT AND PR COMPETENCIES OF FUNCTIONARIES OF SOUTH SULAWESI, SOUTH EAST SULAWESI, MALUKU, AND PAPUA PROVINCIAL GOVERNMENTS
Dhahir, Darman Fauzan; BBPSDMP Kominfo Makassar
2020-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1226
This study aims to capture the profile and competence of functionaries in the fields of Information and Communication Technology (ICT) and Public Relations in South Sulawesi, Southeast Sulawesi, Maluku, and Papua Provinces. Current research uses quantitative and qualitative approaches. Data collection was carried out by survey methods on 280 respondents, interviews with 50 informants and FGD in four provinces in 2018. Data were collected, presented, and described using interactive analysis techniques. The results showed that on average, the functionaries studied had an undergraduate education level and were relatively young. The majority of them are General Functional Officials, not Specific Functional Officials. Their work experience in their respective fields varies from less than 1 year to more than 10 years. ICT functionaries do office work, using word, numbers, and presentation processing applications. Public relations functionaries, predominantly use word processing applications. More than half them have never attended training in their respective fields, so only a few of them who have competency certificates. Their competencies have been measured in the range of 'beginner' to 'capable' levels. The efforts that have been made by the provincial government have not been many, but each the functionaries has tried to be able to work well by self-taught learning. The Provincial Governments’ person in charge admitted that they need support from the central government in order to improve the ICT and Public Relations competencies of the functionaries.
oai:ojs.pkp.sfu.ca:article/1236
2021-12-08T12:07:03Z
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Vol. 26 No. 2 (2020): Jurnal Administrasi Negara; 177-197
EVALUATION OF THE IMPLEMENTATION OF ADDITIONAL PUBLIC SERVANTS' INCOME TO THE EDUCATION AND TRAINING STAFFING AGENCY OF NORTH TORAJA REGENCY
Parung, Antonius Tangke; Politeknik STIA-LAN Makassar
2020-08-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1236
The purpose of this study is to evaluate the implementation of additional civil servant income in the North Toraja District Education and Training Personnel Agency with a focus on evaluating the implementation of additional civil servant income in terms of policies and supporting infrastructure.
The research method used in this study is a qualitative method with the type of case study research to provide a written description of how the implementation of providing additional income for Civil Servants at the North Toraja District Education and Training Personnel Agency, so that the implementation is in accordance with the stated objectives.
The results showed that: (1) The provision of TPP although the amount is very small but can increase the income of civil servants (72% PNS on BKPP agreed); (2) Measurement and assessment of work performance of the working target element is not optimal; (3) Electronic attendance equipment has not been integrated with the system so that the realization of work behavior (presence) of PNS is not objective; (4) The policy in this case the Bupati regulation as the basis for the provision of TPP should be revised in order to contain weight reduction for the late and returning civil servants.
oai:ojs.pkp.sfu.ca:article/1243
2022-02-02T00:38:05Z
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Vol. 26 No. 3 (2020): Jurnal Administrasi Negara; 288-303
THE STUDY BUREAUCRATIC INNOVATION IMPLEMENTATION MODEL IN THE RASKIN PROGRAM FOR FOOD LABOR INTENSIVE PATTERNS (RASKIN POLA PKP) IN NORTH CENTRAL TIMOR DISTRICT
Anggraini, Tri; Universitas Timor
2022-01-21
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1243
Public Service Innovations in various sectors become a bridge for meeting the needs of excellent public services for the community in accordance with the mandate of the 1945 Constitution, Fulfilling the needs of public services is part of an effort to resolve problems in people's lives. One of them is the POLA PKP Raskin Innovation Program, which is an innovation program for the development of the agricultural sector in the North Middle East District. This innovation that has received the TOP 99 award The best innovation in Indonesia has in fact brought many benefits to the beneficiaries so that this innovation continues to be developed and refined in the hope that it can be carried out in a sustainable manner. Therefore this study aims to analyze the process of implementing the Raskin Innovation Program for the POLA PKP. The method used in this research is descriptive qualitative method of observation and in-depth interviews. The results showed that this innovation was carried out in three stages, Idea Generation (generation) consisting of Identification of Needs / Problems, Data Collection, Data Verification, Describing Conditions (objectives) expected Development and Formation of Ideas. The second stage is acceptance which consists of embracing (socialization / advocacy), building partnerships, building stakeholder commitment and making the next decision in the final stage is the implementation of gathering resources, placement of human resources, technical / mechanism training from sub-district to village as well as Monitoring and Evaluation.
oai:ojs.pkp.sfu.ca:article/1247
2022-03-09T06:07:12Z
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2022-03-09T06:07:12Z
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Vol. 27 No. 2 (2021): Jurnal Administrasi Negara; 182-204
THE LAND AND BUILDING TAX OF URBAN AND RURAL SECTOR (DOCUMENTARY MOVIE)
Mansyur, Musdaifa; Badan Keuangan Kabupaten Mamuju Tengah
Chairunisa, Frida; Politeknik STIA LAN Makassar
Sayuti, Nuraeni; Politeknik STIA LAN Makassar
2021-08-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1247
The Land and Rural and Urban Buildings Tax has been fully managed by local governments including central Mamuju regency. The potential for high acceptance in this sector is expected to be absorbed to the maximum to be utilized in order to improve infrastructure development and community welfare. But the promising potential has not been able to be collected by the government, resulting in year-on-year receivables. The method used in this study is qualitative by conducting eawancara, observation, study documents to obtain information related to the tax of the earth and rural and urban buildings that are poured into the form of documentaries. There is nine informants in this study. Data analysis is done by sorting the results of photos or videos obtained then arranged based on a storyboard or storyline that has been created before. The results show that the process of taxing rural and urban land and buildings still has a number of obstacles that make it difficult for the government to reach its revenue target every year. These include discrepancies in subject data and data objects, a lack of tax awareness, and the difficulty of charging officers to meet the owner of a tax object. Therefore, the government needs to improve the database in a planned manner and make various innovations so that public awareness in fulfilling its obligations can be realized.
oai:ojs.pkp.sfu.ca:article/1249
2021-12-08T12:07:03Z
jurnal_administrasi_negara:art
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http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1249
2021-12-08T12:07:03Z
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Vol. 26 No. 2 (2020): Jurnal Administrasi Negara; 114-137
EARLY MARRIAGE PREVENTION STRATEGY THROUGH THE IMPLEMENTATION OF PUSAT INFORMASI DAN KONSELING REMAJA (PIK-R) AT SMK NEGERI 1 BULUKUMBA
Susyanti, Andi Marlah; dinas pengendalian penduduk dan kb
Halim, Halim; Politeknik STIA LAN Makassar
2020-08-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1249
The number of early marriages (15 years) is recorded highest in South Sulawesi. The figure reached 6.7% compared to the national figure of only 2.46%. The consequences of early marriage include the loss of children's rights such as education and being protected from exploitation, as well as the emergence of health problems. The purpose of this research is to describe the strategy of preventing early marriage through PIK-R at SMK Negeri 1 Bulukumba. The method used is qualitative method with case study design. Data obtained through structured interviews and document review. The informants in this study were 14 people, namely principals and teachers of SMK Negeri 1 Bulukumba (4 people), parents of students (5 people) and students (5 people). The data were analyzed with thematic analysis. The results showed that PIK-R has been implemented in SMK Negeri 1 Bulukumba through three strategies, namely child empowerment in school, family empowerment through parental supervision and emphasis on social factors that are at risk at early marriage. In its application this second strategy has not been optimal. The third strategy is to increase students' knowledge through formal education whose application has not been implemented, although students consider that knowledge related to early marriage is very important. This study recommends empowering the role of families, creating a local content curriculum related to reproductive health and prevention of early marriage, as well as follow-up research involving students who have not been involved in PIK-R activities.
oai:ojs.pkp.sfu.ca:article/1268
2021-12-08T12:07:03Z
jurnal_administrasi_negara:art
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http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1268
2021-12-08T12:07:03Z
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Vol. 26 No. 2 (2020): Jurnal Administrasi Negara; 138-160
DEVELOPMENT MODEL ENTREPRENEUR LEADERSHIP (CASE STUDIED ON TAKALAR DISTRO THE TRAINING HALL STUDENT)
Kamaruddin, Rahma; DINAS PERINDUSTRIAN KABUPATEN TAKALAR
Ahsan Anwar; Politeknik STIA LAN Makassar
2020-08-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1268
Entering the increasingly competitive business world requires high creativity to have the ingenuity to tap into every business opportunity. The present creativity and innovation. So utilizing something to develop into and opportunity for a business. As a development, there are several entrepreneur development models such as, greater resource, accounting, finance, leadership and so on.
The research methods used in this study are descriptive quality study methods. Data collection using interviews, observation and document study. There are five informants in this study.
The results of this study showed the development model of entrepreneur leadership in the Takalar's blossary student capable of developing the skill obtained after the training, in terms of commitment to the opportunities and commitments of the source of the students of the Blk Takalar students are basically they can see and take advantage of any opportunities and able to encourage subordinates, creative thinking, enterpreneur leadership on students of BLK on the control of resources have a strong motivation and work according to SOP, Enterpreneur leadership on students of BLK has a realistic vision.
oai:ojs.pkp.sfu.ca:article/1269
2022-02-02T00:38:05Z
jurnal_administrasi_negara:art
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Vol. 26 No. 3 (2020): Jurnal Administrasi Negara; 249-266
A MODEL OF INDUSTRIAL WASTE WATER POLLUTION CONTROL POLICY IN PURWAKARTA REGENCY USING SYSTEMS THINKING APPROACH
Hapsari, Indi Annisa; Politeknik STIA LAN Bandung
2022-01-21
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1269
The progress of development, especially in the industrial sector is also followed by the consequences of pollution. Wastewater contributes an extensive impact and a major problem to the environment. This research aims to analyze the implementation of Industrial Wastewater Pollution Control Policy in Purwakarta District. It also tries to design an implementation model of the industrial wastewater control policy and develop an action plan for solving emerging problems.
This research employs a descriptive, qualitative method. It uses systems thinking analysis based on the 6 (six) Weaver’s variables as an effort to understand the structure of an observed system, and to identify the behavior patterns to get a conclusion over the events occurring in the system. The research results showed that the implementation of industrial wastewater control policy in Purwakarta District was not effective. In terms of reward and punishment mechanism, some PROPER and administrative sanctions had been imposed for those violating the rules, however they were not effective yet. In terms of supervision, some Standard Operating Procedure (SOP) and supervision plan had yet to be issued to support the policy implementation. Likewise, the quality and quantity of resources were inadequate. In addition, the industries were less informed with the nuts and bolts of the policy. Despite existing support of disposition and attitudes, it was considered insufficient.
Thus, in order to create harmonization of regulations and controls performed by Purwakarta District Environment Office, it is necessary to integrate policies to control industrial wastewater pollution by formulating a new local regulation (updating) for integrated management of water resources including the division of roles among local agencies.
oai:ojs.pkp.sfu.ca:article/1292
2022-02-02T00:38:05Z
jurnal_administrasi_negara:art
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2022-02-02T00:38:05Z
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Vol. 26 No. 3 (2020): Jurnal Administrasi Negara; 304-325
ADMINISTRATION OF REGIONAL OWNED GOODS IN THE DEPARTMENT OF HOUSING IN THE RESIDENTIAL AND LAND AREA OF NORTH TORAJA DISTRICT
Patontongan, Daniel Sari; Politeknik STIA LAN Makassar
Chairunisa, Frida; Politeknik STIA LAN Makassar
Sayuti, Nuraeni; Politeknik STIA LAN Makassar
2020-12-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1292
The administration of regional property at the Housing Area, Settlement and Land Service Office of North Toraja Regency is still not going well, where assets are moving from room to room so their whereabouts are not known. The purpose of this research is to find out how the Administration of Regional Property in the Housing and Land Service of North Toraja Regency. The research approach used is a qualitative approach. The number of informants in this study were 10 people. The results of the study (1) bookkeeping still uses a manual system, there are still BMD that are not well recorded and are often late in doing bookkeeping; (2) The inventory of goods belonging to the regions does not have an item code label, does not have a recap list of goods and does not have inventory cards of goods in each room; (3) reporting is often late due to lack of discipline in the management of goods in making reports and (4) inadequate human resources for goods managers, goods managers have never attended or received training related to BMD administration.
Keywords : Management of BMD, Bookkeeping, Inventory, Reporting.
oai:ojs.pkp.sfu.ca:article/1311
2022-02-02T00:37:28Z
jurnal_administrasi_negara:art
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Vol. 27 No. 1 (2021): Jurnal Administrasi Negara; 27-48
THE EVALUATION OF IMPLEMENTATION QUALITY MANAGEMENT SYSTEM ISO 9001 : 2015 IN IETC
Rahayu, Sri; Balai Besar Pendidikan dan Pelatihan Ekspor Indonesia (PPEI)
2021-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1311
Improvement in training quality is determined by many factors. One of them is the effects of training implementation management on producing good training. In order to improve the quality of training and always meet customer satisfaction and stakeholders, Indonesia Export Training Center (IETC) has implemented a quality management system with the achievement of ISO 9001 Quality Management System certification since 2004. The Quality Management System was first introduced by the International Organization for Standardization (ISO) which has been adopted in Indonesia through the National Standardization Agency of Indonesia currently as SNI ISO 9001: 2015. It is one of the reference standards for organizations. Through the implementation of a quality management system, it is believed that the management of goods or services produced by an organization comes from fulfilling customer quality requirements. The purpose of this study is to evaluate the implementation of Quality Management System ISO 9001 in IETC. The research methodology used is observation, interviews and documentation study. The results showed that the measurement of the clause analysis on the fulfillment of the requirements of Quality Management System 9001: 2015, for clauses 4 and 5 is 95% and 86.67%. This shows that the implementation of clauses 4 and 5 in IETC is in accordance with the standard requirements. Meanwhile, for clauses 6, 7, 8, 9 and 10 is 70% - 80%. Therefore, a quality management system and documentation exist; also well organized. However, the implementation of clauses 6, 7, 8, 9 and 10 has not been carried out fully.
oai:ojs.pkp.sfu.ca:article/1314
2022-03-09T06:07:12Z
jurnal_administrasi_negara:art
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2022-03-09T06:07:12Z
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Vol. 27 No. 2 (2021): Jurnal Administrasi Negara; 205-227
APPLICATION OF KNOWLEDGE MANAGEMENT SYSTEM IN THE SOCIAL SERVICES OF SOUTH SULAWESI PROVINCE
Idzhar, Andi Muhammad; Dinas Sosial Provinsi Sulawesi Selatan
2021-08-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1314
This research aims to analyze the implementation of knowledge management in the social service of south Sulawesi province, which seen from three basic processes or stages of implementing knowledge management in organization, i.e. knowledge creation, knowledge sharing, and knowledge implementation. The research method used in this research was qualitative descriptive, that is qualitative research will describe how the basic process or stages of implementing knowledge management in government agencies. The data collection methods used were interviews, observation, and review documents. This research involved 13 informants who were selected based on the considerations of the most parties that involved by considering strategic position and tenure in the social service, especially regarding the implementation of knowledge management. The results indicated that the implementation of knowledge management in process or stages of knowledge creation in the social service of south Sulawesi province was not fully implemented. The activities that have been implemented and done regularly, that is informal meetings and learning by doing. Likewise, the knowledge sharing stage has not been fully implemented in the social service of south Sulawesi province, only the activity of using interactive media has been going well. And last, almost all of the knowledge implementation in the social service of south Sulawesi province has not been implemented, although there are several activities have been done on these stages. However, researcher assume that has not been done in particular and optimally, such as infrastructure assessment activities in form of data collection on equipment needs and giving reward system.
oai:ojs.pkp.sfu.ca:article/1398
2022-02-02T00:37:28Z
jurnal_administrasi_negara:art
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2022-02-02T00:37:28Z
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Vol. 27 No. 1 (2021): Jurnal Administrasi Negara; 92-109
THE INFLUENCE OF SERVICE QUALITY SATISFACTION IN BIRINGKANAYA DISTRICT, MAKASSAR CITY
Tangdiaga, Yosi Glodia; Politeknik STIA LAN Makassar
Chairunisa, Frida; Politeknik STIA LAN Makassar
Lucita, Gina; Politeknik STIA LAN Makassar
2021-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1398
Service quality is the quality that indicates the good or bad level of a type of service from government (sector public) to individuals who can provide positive feedback, namely community satisfaction. The aim of this research is to know partially and simultaneously the effect of service quality (care and concern, spontaneity, problem solving dan service recovery) on community satisfaction in Biringkanaya district; and knowing the dimensions of service quality (care and concern, spontaneity, problem solving dan service recovery) that have the most dominant influence on community satisfaction in Biringkanaya district. The research method used is descriptive quantitative method. The design used was cross sectional. The number of samples is 100 repondents who were determined by probability sampling technique with stratified proportional sampling, which means that the sampling was first grouped into several population soup (each sub-district) so that each sub population would have its own sample member. Data collection using a questionnaire. Data analysis using multiple linear regression analysis with partial and simultaneous hypothesis testing. The results showed that care and concern, spontaneity, problem solving dan service recovery had a positive and significant effect on community satisfaction. The means that community satisfaction is influenced by care and concern, spontaneity, problem solving dan service recovery, the rest is influenced by other factors not examined un this study.
oai:ojs.pkp.sfu.ca:article/1411
2022-02-02T00:37:28Z
jurnal_administrasi_negara:art
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2022-02-02T00:37:28Z
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Vol. 27 No. 1 (2021): Jurnal Administrasi Negara; 70-91
THE INFLUENCES OF SERVICES QUALITY TOWARDS ON PORT-SERVICE USERS SATISFACTION AT PT PELABUHAN INDONESIA IV (PERSERO) CABANG MAKASSAR
Darangeng, Andi Rifka; Politeknik STIA LAN Makassar
Kamariah , Najmi ; Politeknik STIA LAN Makassar
2021-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1411
State Owned Enterprise has the main task of providing economic services and goods that the private sector does not provide, as well as providing services related to all the needs and needs of the community. This study aims to explore further the effect of the quality of service provided by PT Pelabuhan Indonesia IV (Persero) Branch Makassar on the satisfaction felt by consumers. The sample in this study was obtained through non-probability sampling techniques and purposive sampling to take samples from research respondents. A total of thirty respondents were involved as samples in this study. The data processing model that will be carried out to analyze the results of this study is a simple regression analysis which is then processed by the SPSS application. Based on the results of the analysis of the coefficient of determination obtained from this study, the variable service quality has a 70.8% influence on the customer satisfaction variable. The results also show that customer satisfaction is positively and significantly affected (0.000 <0.05) by the quality of service provided by the company.
oai:ojs.pkp.sfu.ca:article/1430
2022-02-02T00:37:28Z
jurnal_administrasi_negara:art
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2022-02-02T00:37:28Z
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Vol. 27 No. 1 (2021): Jurnal Administrasi Negara; 49-69
THE EFFECT OF EDUCATION LEVEL ON IMPROVING EMPLOYEE PERFORMANCE IN THENATIONAL UNITY, POLITICS AND COMMUNITY AGENCY OF SOUTH SULAWESI PROVINCE
Muhammad, Maulana; Politeknik STIA LAN Makassar
F. Tonapa, Jessica; Politeknik STIA LAN Makassar
2021-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1430
The achievement of the employee performances of the National and Political Unity Agency of South Sulawesi Province in the last 3 years shows a percentage that is not very stable where the educational level factor of the various staffs needs to be considered. In 2017 and 2018 the percentage of performance achievements was categorized quite high, while in 2019 it was in the medium category. The objective of this study was to determine the influence of educational level on improving employee performance. This study used a quantitative type with associative research type to determine the effect between two variables. Data were collected through questionnaires, observation and documentation. The sample of this study was the entire study population that consist of 48 people with a saturated sampling technique. The technique of data analysis applied simple linear regression analysis, pre-test requirements analysis and hypothesis testing. The results showed that the level of education had a positive and significant effect on improving employee performance with a percentage of 24%. The Intellectual skills obtained from the education level should be accompanied by other efforts such as competency development in supporting performance improvement.
oai:ojs.pkp.sfu.ca:article/1456
2022-02-02T00:37:28Z
jurnal_administrasi_negara:art
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Vol. 27 No. 1 (2021): Jurnal Administrasi Negara; 1-26
SWOT ANALYSIS MODEL OF ONLINE SINGLE SUBMISSION (OSS) SERVICE QUALITY IMPROVEMENT IN DPMPTSP EAST JAVA PROVINCE
Irfani, Kamelia; Universitas Pembangunan Nasional "Veteran" Jawa Timur
Naziyah, Firda Ainun; University of Pembangunan Nasional "Veteran" East Java
Widiyarta, Agus; University of Pembangunan Nasional "Veteran" East Java
2021-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1456
The achievement of public welfare can only be done by providing the best and optimal public services. The urgency of improving the quality of public services is actually the government's commitment so that people can get services that are easy, cheap, fast, and precise. The phenomenon of complex licensing service processes in complicated procedures and administration that takes a long time has resulted in a technology-based innovation known as Online Single Submission (OSS). This study aims to determine the strategy for improving the quality of Online Single Submission (OSS) services at DPMPTSP in East Java which is carried out by using a qualitative descriptive approach and measurement based on a SWOT analysis (Strength, Weakness, Opportunities, Threat). The results showed that the indicators of strengths include the adequacy of the quantity and quality of Human Resources (HR) of civil servants. In addition, it also relates to the program of socialization and mentoring activities which are the key strategies in improving service quality. Indicators of weaknesses were identified in security officers who also served as front office officers. In addition, there are also findings that service operating hours are less than optimal, so that a transformation strategy towards digitalization based on online connections is needed, and the creation of a civil service disciplinary supervision system. Then, the opportunities indicator describes the existence of service program innovation that is balanced with efforts to develop IT systems (e-government), However a development strategy that focuses on understanding the community through the creation of informative and educational content in order to create effective and efficient services is also urgently needed. Threat indicator states that the level of knowledge and also the ability of the community to use IT is low, so it requires a strategy to empower the community through providing IT media learning simulation.
oai:ojs.pkp.sfu.ca:article/1458
2022-03-11T07:19:31Z
jurnal_administrasi_negara:art
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2022-03-11T07:19:31Z
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Vol. 27 No. 3 (2021): Jurnal Administrasi Negara; 270-292
THE ROLE OF MANAGERIAL FUNCTIONS IN SUPPORTING MODERN OFFICE ADMINISTRATION SERVICES
Mannayong, Jumalia ; Politeknik STIA LAN Makassar, Makassar, Indonesia
Salam, Rudi; Universitas Negeri Makassar
2021-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1458
Service excellence is the dream of all service recipients. Therefore, efforts to make it happen requires a stable managerial role in the organization. The research objective was to determine the role of managerial functions in supporting modern office administration services at the Barombong District office in Gowa Regency. Research respondents were 100 people who had received services. Data collection techniques through observation, questionnaires, interviews with service providers (employees) and service recipients (community), documentation. In carrying out their main duties and functions as an employee at the Barombong District Office in Gowa Regency, they have shown seriousness in providing services to the community. This can be seen from the commitment of employees in providing excellent service to the community receiving services. of several service criteria delivered, namely: 1) frequency of assignment of officers to the requirements, costs and time of administrative completion, 2) Timeliness of Administrative Officers in Providing Services, and 3) Officers make the best use of service time.
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Vol. 27 No. 2 (2021): Jurnal Administrasi Negara; 161-181
POLICY OF THE ASI CORNER PROGRAM FOR THE ACHIEVEMENT OF EXCLUSIVE BREAST MILK AT REGIONAL GENERAL HOSPITAL (RSUD) I LAGALIGO, EAST LUWU REGENCY
Susilowati, Endang; RSUD I Lagaligo Luwu Timur
Chairunisa, Frida; Politeknik STIA LAN Makassar
Ahmad, Muh. Syarif; Politeknik STIA LAN Makassar
2021-08-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1469
The main problem in this research is the policy of the breastfeeding corner program for employees at Lagaligo I Hospital, East Luwu Regency to achieve exclusive breastfeeding. The purpose of this research is to find out and analyze the breastfeeding corner policy for employees at Lagaligo I Hospital, through predisposing, enabling and reinforcing factors. This research was conducted with a qualitative approach and descriptive methods. The data collection techniques used were through observation, interviews and document review and then analyzed in depth to answer problems related to the ASI corner program policy for employees at Lagaligo I Hospital. The results showed that the policy of the breastfeeding corner procurement program for employees at Lagaligo I Hospital: (1) Predisposing the ASI corner at Lagaligo I Hospital, the policy makers really understand the importance of the ASI corner space, where the regulatory system requires that RSUD I lagaligo as a service provider The public prepares a breastfeeding corner so that every female worker can increase the percentage of breastfeeding, maintain the value of privacy and support the health of mothers and babies. (2) The facilitators of Lagaligo I Hospital have staff who are trained to educate women workers who are breastfeeding and the availability of alternative rooms or facilities and infrastructures to support the achievement of exclusive breastfeeding and the location of the room which is a very strategic breastfeeding corner. Apart from the availability of regulations, female workers who are breastfeeding have received support from family, co-workers and the availability of trained staff to provide education.
oai:ojs.pkp.sfu.ca:article/1488
2022-03-09T06:07:12Z
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Vol. 27 No. 2 (2021): Jurnal Administrasi Negara; 135-160
SUPERVISION OF THE NAGARI CONSULTATIVE BODY (BAMUS) OF THE VILLAGE HEAD IN THE NAGARI MUARA SAKAI ADMINISTRATION GOVERNMENT
Nur Afifah Agusma Yeni; Jurusan Ilmu Administrasi Negara, Universitas Negeri Padang
Hasbullah Malau; Jurusan Ilmu Administrasi Negara, Universitas Negeri Padang, Kota Padang Sumatera Barat
2021-08-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1488
Nagari Government is the administration of government affairs and the interests of the Nagari people in the system of Government of the Unitary State of the Republic of Indonesia. Wali Nagari as government administrators and BAMUS (Consultative Body) as supervisory institutions. The problem that occurs in Nagari Muara Sakai is that BAMUS supervision of the Wali Nagari Muara Sakai is not carried out thoroughly. There are several activities that are not supervised by BAMUS. This is caused by several factors that become obstacles for BAMUS in conducting supervision. This study was conducted to analyze the supervision carried out by BAMUS Nagari against Wali Nagari in the administration of the Muara Sakai Nagari Government and to find the inhibiting factors of this supervision. This study uses descriptive qualitative research methods, describing events or phenomena according to what is happening in the field. This research was conducted in Nagari Muara Sakai, Pancung Soal District, Pesisir Selatan Regency, West Sumatera. The data and information found in the field are analyzed using direct and indirect supervision theory. The result of this research is that BAMUS Nagari's supervision of the Wali Nagari Muara Sakai is carried out through village consultations, verbal communication, BAMUS goes directly to the field, through coordination, written reports, monitoring, and evaluation. However, the supervision carried out by BAMUS has not gone well. There are several factors that hinder BAMUS's supervision of the Wali Nagari Muara Sakai, namely poor communication between BAMUS and Wali Nagari, asynchronous actions between BAMUS and Wali Nagari in several activities, the lack of BAMUS ideas in carrying out the supervisory function, and the lack of transparency of the Nagari Wali regarding several activities. Nagari.
oai:ojs.pkp.sfu.ca:article/1506
2022-03-11T07:19:31Z
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Vol. 27 No. 3 (2021): Jurnal Administrasi Negara; 317-338
ANALYSIS OF CIVIL SERVANTS MUTATION IN THE GOVERNMENT ENVIRONTMENT PROVINCE OF SOUTH SULAWESI
Kasiran, Riana; Politeknik STIA LAN Makassar
2021-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1506
Mutation is the transfer of civil servants from outside agencies to to South Sulawesi provincial government agencies for certain reasons. This study aims to determine and analyze the reasons for the transfer of Civil Servants to the South Sulawesi provincial government. There are 46 informants. The approach used is a qualitative approach, especially case studies using questionnaires, interviews, observations, and document review.The results of the study indicate that mutation in the South Sulawesi provincial government include horizontal mutations, carried out based on existing guidelines, and the principle of the merit system. However, under certain conditions, mutations are carried out based on a spoil system. Some of the obstacles faced were: the absence of a time standard; the existence of a moratorium; readiness of the originating agency to release and the intended agency to receive it; routine office activities that are still ongoing; the Covid-19 pandemic; and natural disasters. Description of reasons for mutation: mutation at the employee's own wish and Productive Task Transfer. Transfer of his own volition: in his original institution, his duties and fields of work are not in accordance with his job; at the institution of origin, the work environment is not in accordance
with his physical condition or health reasons; want to develop a career; return to the area of origin/close to the family: follow the figure of the leader; get better benefits. Transfer of Productive Tasks (ATP), namely the reasons proposed by the leadership as an effect of the election of Regional Heads in South Sulawesi.
oai:ojs.pkp.sfu.ca:article/1515
2022-03-09T06:07:12Z
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Vol. 27 No. 2 (2021): Jurnal Administrasi Negara; 110-134
VILLAGES AFFECTED BY COVID-19: EXPLORING THE IMPLEMENTATION OF VILLAGE FUND DIRECT CASH ASSISTANCE
Saroh, Alisa Zakiyatus ; 1Politeknik Keuangan Negara STAN
Panjaitan, Rido Parulian; Politeknik Keuangan Negara STAN
2021-08-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1515
The Indonesian Village Fund Direct Cash Assistance (shortened: BLT-DD) program has become a new policy in village level due to the COVID-19 pandemic. Therefore, this study aims to explore the implementation of BLT-DD and to unravel the problems experienced in its implementation. To obtain in-depth findings on the implementation of BLT-DD, this study used a qualitative research method with the object of Kedawung Village, Nglegok District, Blitar Regency. The research data was obtained through interviews and literature study. Broadly speaking, this study finds that the distribution mechanism of BLT-DD in Kedawung Village has been carried out with good procedures and the right amount. However, in terms of time and targets, the implementation of the distribution of BLT-DD in Kedawung Village is not yet fully appropriate. Through problem tree analysis model, this study displays main problems of BLT-DD implementation in Kedawung Village and elaborates them to the root of problems, occurred problems and the effects due to the occurrence of those problems.
oai:ojs.pkp.sfu.ca:article/1516
2022-03-11T07:19:31Z
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Vol. 27 No. 3 (2021): Jurnal Administrasi Negara; 293-316
BUREAUCRACY CULTURE: PERFORMANCE OF SAMSAT MAROS EMPLOYEES IN MOTOR VEHICLE TAX PAYMENT SERVICES
Ahmad Rosandi Sakir; Faculty of Social and Political Sciences, Hasanuddin University,Indonesia.
Rabinah Yunus; Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Hasanuddin, Indonesia
Suhardiman Syamsu; Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Hasanuddin, Indonesia
2021-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1516
Public service is a form of service provided by the bureaucracy/government to the community. The implementation of public services is intended to meet the needs in accordance with the wishes and expectations of the community. One of the sources of regional income comes from the Motor Vehicle Tax (PKB). Motor Vehicle Taxes have an important role in regional development, so it is only natural that every individual or community owner of motorized vehicles is obedient and punctual in paying taxes in accordance with the law in order to facilitate programs and activities that have been planned by the regional government. And the bureaucracy in terms of service should also be free from deviant things so that services can run well. The research method is qualitative deductive. Respondents are the head of the Maros Revenue Unit and the taxpayer community. The results of the study explain that several factors that cause the less than optimal motor vehicle tax revenue for the apparatus that are considered are still lacking in discipline. Some of the factors that cause employees are often late, rampant brokers, and rewards and punishments that don't work well.
oai:ojs.pkp.sfu.ca:article/1564
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Vol. 27 No. 3 (2021): Jurnal Administrasi Negara; 249-269
RELATIONSHIP BETWEEN COMPETENCY ASSESSMENT AND EMPLOYEE PERFORMANCE ASSESSMENT, A CIVIL SERVANT MANAGEMENT IMPLEMENTATION EVALUATIVE STUDY AT INDONESIAN FDA
Meilifa
Wulan Puspita Puri
Perdhana Ari Sudewo
Aruan, Bintang; Badan Pengawas Obat dan Makanan
2021-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1564
Competence and performance are the main variables in the management of Civil Servants (PNS) in Indonesia, especially in implementing the merit system and talent management. Several researchers have researched the relationship between competence and performance of PNS with mixed results, including a positive and significant correlation, but some studies show no significant correlation between both. Considering that the Government has established policies and regulations related to competency assessment and performance appraisal of PNS, this study aims to conduct an evaluative study of the implementation of policies and regulations through a study of the relationship between competency assessment data and performance assessment data for Pharmacy and Food Supervisory Functional Officials (PFM) at the Indonesian Food and Drug Authority (Indonesian FDA) in 2020. The study population was 1761 PFM functional officials at the Indonesian FDA. The method of determining the sample was carried out using a non-probability sampling technique with a total sample of 177 PFM functional officials. The research was conducted using quantitative research methods through descriptive and correlative statistical analysis. Correlative analysis was carried out with the Pearson Correlation Product Moment statistical test. The research results indicate that the data of assessment of the technical competence of PFM functional positions have a relationship but do not significantly affect the data of the performance assessment of PFM functional officials at the Indonesian FDA in 2020. The results of this study are expected to be used as evaluation resources and input for employees and policymakers in the management of PNS to improve the quality of policies and implement policies of competency assessment and performance appraisals in the management of PNS at BPOM and in Indonesia.
oai:ojs.pkp.sfu.ca:article/1613
2022-03-11T07:19:31Z
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Vol. 27 No. 3 (2021): Jurnal Administrasi Negara; 228-248
MULTIPLE ROLE CONFLICT AND WORK STRESS OF WOMEN POLICE AT POLDA SOUTH SULAWESI
Sari, Rosmila; Direktorat Polisi Air Kepolisian Daerah Sulawesi Selatan
Maulida, St. Nurhikma
2021-12-31
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1613
Policewomen who carry out two roles, namely as a woman's nature and also her duties as a police officer are certainly not easy. Being a good housewife and being a good policewoman is a role that must be carried out. Two roles carried out by a woman often experience dual role conflicts which result in work stress and will affect the performance of the policewoman. Based on these problems, this study aims to determine the description of work stress in terms of the dual role conflict of Polwan Polda South Sulawesi. The research method used in this research is descriptive qualitative method. Data collection techniques were carried out by interview, observation and documentation methods. The results showed that the dual role conflict affected the work stress of the Polwan Polda South Sulawesi. Work stress causes performance to decline by continuing to buy time in completing work, conflicts within oneself and makes a person more emotional, becomes lazy to attend morning apples and does not focus on work, affects job satisfaction, work stress causes work to be neglected and reduced work productivity.
oai:ojs.pkp.sfu.ca:article/1642
2023-04-30T16:17:55Z
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Vol. 29 No. 1 (2023): Jurnal Administrasi Negara; 20-39
ADMINISTRATIVE SERVICE INNOVATION AND VILLAGE COMMUNITY SATISFACTION IN THE ERA OF THE COVID-19 PANDEMIC
Shomad, Abdul; Universitas Islam '45 Bekasi
Fauziah, Neneng; Universitas Islam '45 Bekasi
2023-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1642
The Corona Virus Disease (COVID-19) pandemic has changed many things, including public services. All levels of government are adapting to the new normal so that public services do not stop completely or are temporarily suspended due to the COVID-19 pandemic. Public services at the village government level have also changed. Lambangsari Village Government, Bekasi Regency, also innovated administrative services for the community. The COVID-19 pandemic has forced the village government to innovate so that public services can continue. This study aims to describe the innovation and satisfaction of the people of Lambangsari Village with public services in the village. This research uses a quantitative descriptive method with a Likert scale (Rensis Likert) as a measuring tool for the level of public satisfaction and a qualitative method to describe the administrative innovations carried out. Literature reviews, documentation, interviews, and questionnaires all served as data collection methods. The results of the study revealed that the government of Lambangsari Village carried out public service innovations in the form of mobile administration services and ball pick-up administration services. The level of community satisfaction with public services during the COVID-19 pandemic was good. Even so, the service innovations carried out did not have a significant impact on satisfaction. The community prefers conventional services by coming directly to the village office.
oai:ojs.pkp.sfu.ca:article/1651
2022-04-30T09:33:48Z
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Vol. 28 No. 1 (2022): Jurnal Administrasi Negara; 89-112
PUBLIC SERVICE ACCOUNTABILITY AND TRANSPARENCY (CASE STUDY OF e-KTP SERVICE IN TALLO DISTRICT OFFICE MAKASSAR CITY
Muhammad Fikri Haikal; Dinas Kebudayaan Kota Makassar
Mauliana, Deasy ; Politeknik STIA LAN Makassar
2022-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1651
The Tallo District Office of Makassar City is an extension unit of the government to carry out its service function to the community. One of the service functions at the Tallo District Office of Makassar City which is currently a problem is the problem of E-KTP services which often experience delays in the settlement process. Therefore, the author intends to conduct a research process at the Tallo District
Office, Makassar City. The purpose of this study was to find out what the implementation of the principles of Accountability and Transparency in the E-KTP service process at Tallo District Agencies, Makassar City was like. The research method used is a qualitative method so that the entire presentation of the data presented will be presented in descriptive form. The data collection techniques used in this research process are data collection techniques based on interviews, observations and literature studies. Data management and analysis techniques used are data collection, data presentation, data reduction, data presentation and conclusions. The results of this study indicate that in terms of Accountability seen from the aspect of accuracy and completeness of information has been going well and as promised; from the aspect of the Management Information System and Monitoring Results have been running optimally both in terms of service quality and the quality of human resources; from the aspect of public access in accessing information and the mechanism for public complaints needs to be optimized. Meanwhile, in terms of transparency, the provision of clear information about procedures, costs and responsibilities has been going well, from the aspect of Ease of Access to Information it has gone well, and from the aspect of preparing a complaint mechanism if there are rules that are violated or requests to pay bribes still not going well.
oai:ojs.pkp.sfu.ca:article/1666
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Vol. 28 No. 1 (2022): Jurnal Administrasi Negara; 42-64
INFLUENCE OF SELF EFFICACY ON EMPLOYEE ACHIEVEMENT AT THE LIBRARY AND ARCHIVES OFFICE OF TAKALAR DISTRICT
Herdayani Darsim, Sitti Khadijah ; Manajemen Sumber Daya Manusia Aparatur Politeknik STIA LAN Makassar
dianrivany, Annisa; politeknik stialan makassar
2022-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1666
Work performance is an indicator of an employee's success in carrying out his duties or workas his responsibility . Human traits, one of which is self-efficacy, have an impact on employee performance. The phenomenon that occurs at the Takalar Regency Office of the Library and Archives is that there are some employees procrastinate in working or there is a lack of internal motivation to complete their work. Employees prefer simple jobsto complete. The objective of the study was to assess the impact of self-efficacy on employee performance at Takalar Regency's Office of the Library and Archives. Self-efficacy is the independent variable, and work performance is the dependent variable. The research method employs quantitative method by determining saturated sampling, in which all research population, totaling 30 people, arechosen as research samples. The hypothesis was tested using the coefficient of determination (R2) and T statistics before being analyzed using the Simple Linear Regression technique and SPSS (Software package for the social sciences) software. The findings revealed that self-efficacy had a positive and statistically significant effect on employee performance. In this study, the coefficient of determination (R2) was 0.629, or 62.9 percent, and the difference was 37.1 percent, influenced by other factors not investigated in this study. As a new governmental organization, the Office of the Library and Archives of Takalar Regency must provide technical and managerial training to its employees in order to improve self-efficacy and employee performance.
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Vol. 28 No. 1 (2022): Jurnal Administrasi Negara; 65-88
THE QUALITY OF PUBLIC SERVICES INFORMATION SERVICES AREA IN THE JOINT OFFICE OF SAMSAT OF SIDOARJO REGENCY
Miftakhul, Yaen; Universitas Negeri Surabaya
Utami, Dian Arlupi ; Universitas Negeri Surabaya
2022-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1667
Public service is the most important factor in fulfilling the rights of the society who is entitled to receive more useful and clear service standard . This research aims to describe to what extent quality of public services in information services area in the joint office of samsat Regency of Sidoarjo. The method used is descriptive qualitative approach with data collection techniques of observation, interviews, and documentation with six informants consisting of one employee of the information service departement and five service recipients at the Samsat Office of Sidoarjo Regency. The results showed that the quality of public services can be said to be good enough, this can be seen from the dimension of tangibles concerning the accomplishment of supporting facilities and infrastructure with by the appearance of polite and kind employees. Reliability can be seen from the employee who gives service quick, precisely, and satisfying. Responsiveness can be seen from responsive employee attitude. Assurance is related to the employee who provides security and is free from risk. And then empathy concerning good communication relations between employee and community. But there is still a problem in terms of implementation. There are problems with human resources in the information section inadequate because just any two employees that service queue number retrieval, answer the groove every taxpayer, and entry a phone number every taxpayer for geting sms pay tax. The Suggestion from the author is to provide a queue helpline so that when the service process takes place when taking the queue number, the first person who comes will be served first.
oai:ojs.pkp.sfu.ca:article/1673
2022-04-30T09:33:48Z
jurnal_administrasi_negara:art
v2
http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1673
2022-04-30T09:33:48Z
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Vol. 28 No. 1 (2022): Jurnal Administrasi Negara; 24-41
EFFECTIVENESS OF CASH SOCIAL ASSISTANCE PROGRAM DISTRIBUTION (BST) DURING THE COVID-19 PANDEMIC (CASE STUDY OF KALABBIRANG KELURAHAN, PATTALASSANG DISTRICT, TAKALAR REGENCY
Indawati, Rahmah; Poleteknik STIA LAN Makassar
2022-04-30
Policy for Journals That Offer Open Access
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
url:http://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/1673
Effectiveness is the determining factor in achieving a predetermined goal or target in an agency, activity, or program is. The community's economy has suffered a lot as a result of the Covid-19 pandemic. The Cash Social Assistance Program aims to improve the well-being of the community and to help the community's economy recover from the Covid-19 pandemic. This study applied a descriptive qualitative approach. The data in this study were obtained from interviews, document review. There were eight informants of the study, consisting of the employee of the unproperous people division, the head of Kalabbirang Village and the employee of Kalabbirang Sub-District Data Section and five targeted receiver of cash social assistance. This study provided nine questions to government agencies regarding indicators of the effectiveness of distribution and five questions on monitoring the Cash Social Assistance program. The result of the study showed that implementation of the Cash Social Assistance program during the Covid-19 pandemic in Kalabbirang Village, Takalar Regency was effective and proceeded as planned. This nation is supported by a number of indicators, including the accuracy of program targets, achievement of program objectives, and programs monitoring that have been accomplished as planned. During the Covid-19 pandemic, the Takalar Regency and Kalabirang Village social service offices were active participants in the cash social assistance program in the Kalabirang Village.
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