PUTERA, A. F.; HASNIATI, H.; TAMMA, S. .; ARIFIN, A. A. . COMPLAINT MANAGEMENT AT SECRETARIAT GENERAL THE HOUSE OF REPRESENTATIVES OF THE REPUBLIC OF INDONESIA. Jurnal Administrasi Negara, [S. l.], v. 30, n. 3, p. 308–331, 2024. DOI: 10.33509/jan.v30i3.3232. Disponível em: https://journal.stialanmakassar.ac.id/index.php/jurnal_administrasi_negara/article/view/3232. Acesso em: 5 jan. 2025.