THE STRATEGY OF TRANSFORMING BANDUNG INTO A DISABILITY-FRIENDLY CITY: A PERSPECTIVE OF PUBLIC SERVICE ACCESSIBILITY

  • Joni Dawud STIA Lembaga Administrasi Negara Bandung
  • Siti Widharetno Mursalim STIA Lembaga Administrasi Negara Bandung
  • Endah Tri Anomsari STIA Lembaga Administrasi Negara Bandung
  • Nur Imam Taufik STIA Lembaga Administrasi Negara Bandung
Keywords: Public Service, Accesibility, Disability

Abstract

The basis of this research begins with problems related to services for persons with disabilities that occur especially in the city of Bandung. Indonesian citizens with disability have the right to live independently. The right can only be fulfilled if the accessible public facilities are sufficiently available. Understanding the needs, Bandung City government has set a plan to transform the city into a disability-friendly one by taking several actions, most notably is building public facilities which can be used by everyone. However, the empirical data gathered on the field showcases that public facilities are not accessible by people with disability yet, particularly since they have not met the universal design which applies internationally. The approach in this study is qualitative by conducting observations, in-depth interviews and literature studies. As for the results of the study, there are challenges and strategies to transform Bandung into a disability-friendly city. There are several apparent challenges, such as how bureaucracy and society in the city are lack of awareness about the rights of people with disability. The coordination and communication among actors who are involved in public facilities development are not efficient yet, which results in the ineffective implementation of public service provision. The change of regional legislative and executive head also influences the progress of regional law-making regarding public service which is more considerate of people with disability.In the midst of the challenging situation, realising Bandung as a disability-friendly city is a plausible goal to achieve, with the appropriate strategies as its condition. This research aims to discuss strategies that can be used to transform Bandung into a disability friendly city.

References

Badan Pusat Statistik. 2017. Jumlah dan Distribusi Penduduk, Diambil kembali dari Badan Pusat Statistik: https://sp2010.bps.go.id/ pada tanggal 8 September 2018 pukul 18.30 WIB.

Bhat, Chandra, et al. 2000. Accessibility Measures: Formulation Considerations and Current Applications. Austin: The University of Texas. Diambil kembali dari usu.ac.id: https://ctr.utexas.edu/wp-content/uploads/pubs/4938_2.pdf pada tanggal 14 April 2019 pukul 15.00 WIB.

Dinas Sosial Kota Bandung. 2018. Laporan Perkembangan Disablilitas Kota Bandung.

Dwiyanto, Agus. 2012. Manajemen Pelayanan Publik: Peduli, Inklusif dan Kolaboratif. Yogyakarta: Gadjah Mada University Press.

Firdaus, Ferry, & Fajar Iswahyudi. 2010. Aksesibilitas Dalam Pelayanan Publik Untuk Masyarakat Dengan Kebutuhan Khusus. Jurnal Borneo Administrator. 6 (3). P 1-16

ILO. 2018. Inklusi Penyandang Disabilitas di Indonesia. Jakarta: ILO. Independent Living Institute. 2018. Campaigns: disability awareness in action resource kit no. 3. Dikutip dari https://www.independentliving.org/doc s2/daakit32.html, Accessed: [13 June, 2018] Pukul 18.50 WIB.

Kurniawan, Luthfi. J., 2008. Paradigma Kebijakan Pelayanan Publik, Rekonstruksi Pelayanan Publik Menuju Pelayanan yang Adil, Berkualitas, Demokratis dan Berbasis Hak Rakyat. Malang: In-Trans Publishing.

Leksono, et al. 2010. The Influence of Urban Accessibility in Determining Average Indicated Land Values for the Region. The XXIV FIG International Congress 2010 Proceeding. Diakses dari https://www.fig.net/

Puspitosari, Hesti. 2016. Filosofi Pelayanan Publik. Malang: Setara Press.

Rahayu, Sugi & Utami Dewi. 2013. Pelayanan Publik bagi Pemenuhan Hak-hak Disabilitas di Kota Yogyakarta. Jurnal Natapraja: Kajian Ilmu Administrasi Negara. 1 (1).

Snider, Harold & Nazumi Takeda. 2008. Design For All: Implications For Bank Operation. Wold Bank.

Suhendra, Adi. 2017. Strategi Pemerintah Kota Banda Aceh dan Kota Surakarta dalam Mewujudkan Kota Ramah Disabilitas.

Matra Pembaruan, 1 (3) p 131-142. Diakses dari doi:0.21787/mp.1.3.2017.131-142 Syafi’ie’, M. 2014. Pemenuhan Aksesibilitas Bagi Penyandang Disabilitas. Jurnal Inklusi. 1 (2) p 269-307.

Vale, David S. 2015. Active accessibility: A review of operational measures of walking and cycling accessibility. The Journal of Transport and Land Use 9 (1), p 209-235.

Published
2019-11-06
How to Cite
Dawud, Joni, Siti Mursalim, Endah Tri Anomsari, and Nur Imam Taufik. 2019. “THE STRATEGY OF TRANSFORMING BANDUNG INTO A DISABILITY-FRIENDLY CITY: A PERSPECTIVE OF PUBLIC SERVICE ACCESSIBILITY”. Jurnal Administrasi Negara 25 (2), 141-59. https://doi.org/10.33509/jan.v25i2.543.