Vol. 27 No. 1 (2021): Jurnal Administrasi Negara

Articles

• SWOT ANALYSIS MODEL OF ONLINE SINGLE SUBMISSION (OSS) SERVICE QUALITY IMPROVEMENT IN DPMPTSP EAST JAVA PROVINCE

  Kamelia Irfani, Firda, Agus

  1-26

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  DOI : https://doi.org/10.33509/jan.v27i1.1456

• THE EVALUATION OF IMPLEMENTATION QUALITY MANAGEMENT SYSTEM ISO 9001 : 2015 IN IETC

  Sri Rahayu

  27-48

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  DOI : https://doi.org/10.33509/jan.v27i1.1311

• THE EFFECT OF EDUCATION LEVEL ON IMPROVING EMPLOYEE PERFORMANCE IN THENATIONAL UNITY, POLITICS AND COMMUNITY AGENCY OF SOUTH SULAWESI PROVINCE

  Maulana Muhammad, Jessica F. Tonapa

  49-69

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  DOI : https://doi.org/10.33509/jan.v27i1.1430

• THE INFLUENCES OF SERVICES QUALITY TOWARDS ON PORT-SERVICE USERS SATISFACTION AT PT PELABUHAN INDONESIA IV (PERSERO) CABANG MAKASSAR

  Andi Rifka Darangeng, Najmi Kamariah

  70-91

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  DOI : https://doi.org/10.33509/jan.v27i1.1411

• THE INFLUENCE OF SERVICE QUALITY SATISFACTION IN BIRINGKANAYA DISTRICT, MAKASSAR CITY

  Yosi Glodia Tangdiaga, Frida Chairunisa, Gina Lucita

  92-109

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  DOI : https://doi.org/10.33509/jan.v27i1.1398